User Sentiment
How are these determined?
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
- Customerly is a customer relationship management tool that integrates chatbox, email, and AI features to manage customer relations and internal communication.
- Reviewers frequently mention the ease of use, the ability to create and send newsletters, the intuitive creation of product guides, and the significant time savings due to the AI expansion feature.
- Users reported issues with delayed notifications, lack of WhatsApp integration, difficulties in preparing contact lists due to non-intuitive filters, and challenges in training the AI feature.
