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Best EHR Software for Medium-Sized Businesses

Dominick Duda
DD
Researched and written by Dominick Duda

Products classified in the overall EHR category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business EHR to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business EHR category.

In addition to qualifying for inclusion in the EHR Software category, to qualify for inclusion in the Medium-Sized Business EHR Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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21 Listings in EHR Available
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    G2 Score
ModMed
By Modernizing Medicine
(232)4.5 out of 5
Optimized for quick response
2nd Easiest To Use in EHR software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    At Modernizing Medicine® we empower our customers with an integrated suite of software and services that enable physicians and staff to do their best work while we support the clinical, operational, a

    Users
    • Practice Manager
    • Practice Administrator
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 62% Small-Business
    • 36% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ModMed EMA is a platform designed for dermatology practices, providing clinical features and administrative functions for staff and doctors.
    • Reviewers like the platform's user-friendly interface, its ability to streamline workflows, the continuous improvements based on user feedback, and the excellent customer support provided.
    • Reviewers experienced issues with slow and clunky reporting, lack of integration with Vision Plans, difficulty in navigating updates, and occasional slow response from the support team.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ModMed Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    129
    Efficiency
    53
    Helpful
    32
    Customer Support
    30
    Navigation Ease
    27
    Cons
    Missing Features
    28
    Poor Customer Support
    26
    Interface Issues
    16
    Update Issues
    16
    Technical Issues
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ModMed features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.2
    8.8
    Patient Workflow Management
    Average: 8.0
    9.2
    Clinical Documentation
    Average: 8.3
    7.6
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Modernizing Medicine
    Company Website
    Year Founded
    2010
    HQ Location
    Boca Raton, Florida
    Twitter
    @modmed
    4,200 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,671 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

At Modernizing Medicine® we empower our customers with an integrated suite of software and services that enable physicians and staff to do their best work while we support the clinical, operational, a

Users
  • Practice Manager
  • Practice Administrator
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 62% Small-Business
  • 36% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ModMed EMA is a platform designed for dermatology practices, providing clinical features and administrative functions for staff and doctors.
  • Reviewers like the platform's user-friendly interface, its ability to streamline workflows, the continuous improvements based on user feedback, and the excellent customer support provided.
  • Reviewers experienced issues with slow and clunky reporting, lack of integration with Vision Plans, difficulty in navigating updates, and occasional slow response from the support team.
ModMed Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
129
Efficiency
53
Helpful
32
Customer Support
30
Navigation Ease
27
Cons
Missing Features
28
Poor Customer Support
26
Interface Issues
16
Update Issues
16
Technical Issues
15
ModMed features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.2
8.8
Patient Workflow Management
Average: 8.0
9.2
Clinical Documentation
Average: 8.3
7.6
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Modernizing Medicine
Company Website
Year Founded
2010
HQ Location
Boca Raton, Florida
Twitter
@modmed
4,200 Twitter followers
LinkedIn® Page
www.linkedin.com
1,671 employees on LinkedIn®
Get a quote
Epic
By Epic Systems Corporation
(930)4.2 out of 5
15th Easiest To Use in EHR software
View top Consulting Services for Epic
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Founded in a basement in 1979, Epic develops software to help people get well, help people stay well, and help future generations be healthier.

    Users
    • Registered Nurse
    • RN
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 77% Enterprise
    • 16% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Epic Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Customizability
    2
    Customization
    2
    Data Security
    2
    Efficiency
    2
    Cons
    Confusing Features
    2
    Learning Curve
    2
    Navigation Difficulty
    2
    Not User-Friendly
    2
    Confusing Instructions
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Epic features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.2
    8.9
    Patient Workflow Management
    Average: 8.0
    9.0
    Clinical Documentation
    Average: 8.3
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Epic Systems Corporation
    Year Founded
    1979
    HQ Location
    Verona, WI
    LinkedIn® Page
    www.linkedin.com
    15,189 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Founded in a basement in 1979, Epic develops software to help people get well, help people stay well, and help future generations be healthier.

Users
  • Registered Nurse
  • RN
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 77% Enterprise
  • 16% Mid-Market
Epic Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Customizability
2
Customization
2
Data Security
2
Efficiency
2
Cons
Confusing Features
2
Learning Curve
2
Navigation Difficulty
2
Not User-Friendly
2
Confusing Instructions
1
Epic features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.2
8.9
Patient Workflow Management
Average: 8.0
9.0
Clinical Documentation
Average: 8.3
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Epic Systems Corporation
Year Founded
1979
HQ Location
Verona, WI
LinkedIn® Page
www.linkedin.com
15,189 employees on LinkedIn®
Read Epic Reviews

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EHR Your Way
By EHR Your Way
(274)4.7 out of 5
1st Easiest To Use in EHR software
Save to My Lists
Entry Level Price:$600 a Month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Our company name says it all "EHR Your Way," not our way.  If you're looking for the ultimate end-to-end EHR solution for agencies with 15+ users and have a $700+ a month budget - you need to look no

    Users
    • Therapist
    • Office Manager
    Industries
    • Mental Health Care
    • Hospital & Health Care
    Market Segment
    • 54% Small-Business
    • 44% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • EHR Your Way is a product designed to store paperwork and allow clients to complete necessary paperwork without provider assistance.
    • Users like the product's ease of use, the ability to access all client information from one place, and the quick and effective customer service that resolves issues within 24 hours.
    • Users reported that EHR Your Way has a learning curve, can be difficult to navigate for new users, and occasionally experiences technical issues such as slow performance or glitches.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • EHR Your Way Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    109
    Efficiency
    47
    Customer Support
    43
    Customization
    33
    Document Management
    32
    Cons
    Technical Issues
    16
    Poor Navigation
    12
    File Management Issues
    11
    Limited Features
    11
    Access Difficulty
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • EHR Your Way features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 8.2
    9.4
    Patient Workflow Management
    Average: 8.0
    9.6
    Clinical Documentation
    Average: 8.3
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    EHR Your Way
    Year Founded
    2008
    HQ Location
    Atlanta, Georgia
    Twitter
    @ehrYOURway
    186 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    31 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Our company name says it all "EHR Your Way," not our way.  If you're looking for the ultimate end-to-end EHR solution for agencies with 15+ users and have a $700+ a month budget - you need to look no

Users
  • Therapist
  • Office Manager
Industries
  • Mental Health Care
  • Hospital & Health Care
Market Segment
  • 54% Small-Business
  • 44% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • EHR Your Way is a product designed to store paperwork and allow clients to complete necessary paperwork without provider assistance.
  • Users like the product's ease of use, the ability to access all client information from one place, and the quick and effective customer service that resolves issues within 24 hours.
  • Users reported that EHR Your Way has a learning curve, can be difficult to navigate for new users, and occasionally experiences technical issues such as slow performance or glitches.
EHR Your Way Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
109
Efficiency
47
Customer Support
43
Customization
33
Document Management
32
Cons
Technical Issues
16
Poor Navigation
12
File Management Issues
11
Limited Features
11
Access Difficulty
9
EHR Your Way features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 8.2
9.4
Patient Workflow Management
Average: 8.0
9.6
Clinical Documentation
Average: 8.3
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
EHR Your Way
Year Founded
2008
HQ Location
Atlanta, Georgia
Twitter
@ehrYOURway
186 Twitter followers
LinkedIn® Page
www.linkedin.com
31 employees on LinkedIn®
Read EHR Your Way Reviews
NextGen Healthcare EHR
By NextGen Healthcare
(157)3.7 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NextGen Healthcare provides ambulatory practices of all sizes award-winning solutions along with dedicated support and professional services. We align with your goals to achieve the success that resul

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 55% Mid-Market
    • 38% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • NextGen Healthcare EHR Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Efficiency
    5
    Navigation Ease
    4
    Patient Care
    4
    Time-saving
    4
    Cons
    Slow Loading
    7
    Slow Performance
    7
    Complex Interface
    2
    Confusing Features
    2
    Data Management Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • NextGen Healthcare EHR features and usability ratings that predict user satisfaction
    7.5
    Has the product been a good partner in doing business?
    Average: 8.2
    7.6
    Patient Workflow Management
    Average: 8.0
    7.8
    Clinical Documentation
    Average: 8.3
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    NextGen Healthcare
    Company Website
    Year Founded
    1974
    HQ Location
    Remote
    Twitter
    @NextGen
    21,528 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,142 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NextGen Healthcare provides ambulatory practices of all sizes award-winning solutions along with dedicated support and professional services. We align with your goals to achieve the success that resul

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 55% Mid-Market
  • 38% Small-Business
NextGen Healthcare EHR Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Efficiency
5
Navigation Ease
4
Patient Care
4
Time-saving
4
Cons
Slow Loading
7
Slow Performance
7
Complex Interface
2
Confusing Features
2
Data Management Issues
2
NextGen Healthcare EHR features and usability ratings that predict user satisfaction
7.5
Has the product been a good partner in doing business?
Average: 8.2
7.6
Patient Workflow Management
Average: 8.0
7.8
Clinical Documentation
Average: 8.3
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
NextGen Healthcare
Company Website
Year Founded
1974
HQ Location
Remote
Twitter
@NextGen
21,528 Twitter followers
LinkedIn® Page
www.linkedin.com
3,142 employees on LinkedIn®
Get a quote
WebPT
By WebPT
(161)4.4 out of 5
8th Easiest To Use in EHR software
Save to My Lists
Entry Level Price:Starting at $99.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WebPT empowers rehab therapists to better engage patients, improve care, and achieve scalable growth with solutions to help manage every aspect of their practice. As the industry’s most innovative, co

    Users
    • Physical Therapist
    • Office Manager
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 81% Small-Business
    • 17% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • WebPT Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Scheduling
    3
    Scheduling Efficiency
    3
    Communication
    2
    Documentation
    2
    Cons
    Technical Issues
    4
    Data Management Issues
    3
    Limited Features
    3
    System Instability
    3
    Billing Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • WebPT features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.2
    9.7
    Patient Workflow Management
    Average: 8.0
    9.2
    Clinical Documentation
    Average: 8.3
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    WebPT
    Year Founded
    2008
    HQ Location
    Phoenix, AZ
    Twitter
    @WebPT
    15,992 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    879 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WebPT empowers rehab therapists to better engage patients, improve care, and achieve scalable growth with solutions to help manage every aspect of their practice. As the industry’s most innovative, co

Users
  • Physical Therapist
  • Office Manager
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 81% Small-Business
  • 17% Mid-Market
WebPT Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Scheduling
3
Scheduling Efficiency
3
Communication
2
Documentation
2
Cons
Technical Issues
4
Data Management Issues
3
Limited Features
3
System Instability
3
Billing Issues
2
WebPT features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.2
9.7
Patient Workflow Management
Average: 8.0
9.2
Clinical Documentation
Average: 8.3
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
WebPT
Year Founded
2008
HQ Location
Phoenix, AZ
Twitter
@WebPT
15,992 Twitter followers
LinkedIn® Page
www.linkedin.com
879 employees on LinkedIn®
Read WebPT Reviews
CampDoc
By DocNetwork LLC.
(132)4.7 out of 5
13th Easiest To Use in EHR software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CampDoc is an all-in-one online camp management solution that features Electronic Health Records (EHR), seamless camp registration, form collection, medication management, immunization tracking, illne

    Users
    • Executive Director
    Industries
    • Non-Profit Organization Management
    • Education Management
    Market Segment
    • 64% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • CampDoc is a software designed to enroll campers and keep their information organized, with features such as collecting personal and health info online, collecting signatures, and pulling reports in various formats.
    • Users like the user-friendly nature of CampDoc for both staff and camp families, the efficient customer support, the ability to integrate with multiple organizations, and the convenience of having all paperwork and medical information in one location.
    • Reviewers mentioned challenges with finding the right reports, the high rates, the need for manual review of medical records uploaded by families, and the difficulty some parents have with using digital paperwork instead of hard copies.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • CampDoc Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    36
    Customer Support
    31
    Efficiency
    13
    Navigation Ease
    8
    Time-saving
    8
    Cons
    Learning Curve
    8
    File Management Issues
    5
    Expensive
    4
    Lack of Automation
    3
    Scheduling Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CampDoc features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.2
    8.9
    Patient Workflow Management
    Average: 8.0
    9.2
    Clinical Documentation
    Average: 8.3
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    DocNetwork LLC.
    Company Website
    Year Founded
    2009
    HQ Location
    Ann Arbor, Michigan
    Twitter
    @ChildCareDoc
    346 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    45 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CampDoc is an all-in-one online camp management solution that features Electronic Health Records (EHR), seamless camp registration, form collection, medication management, immunization tracking, illne

Users
  • Executive Director
Industries
  • Non-Profit Organization Management
  • Education Management
Market Segment
  • 64% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • CampDoc is a software designed to enroll campers and keep their information organized, with features such as collecting personal and health info online, collecting signatures, and pulling reports in various formats.
  • Users like the user-friendly nature of CampDoc for both staff and camp families, the efficient customer support, the ability to integrate with multiple organizations, and the convenience of having all paperwork and medical information in one location.
  • Reviewers mentioned challenges with finding the right reports, the high rates, the need for manual review of medical records uploaded by families, and the difficulty some parents have with using digital paperwork instead of hard copies.
CampDoc Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
36
Customer Support
31
Efficiency
13
Navigation Ease
8
Time-saving
8
Cons
Learning Curve
8
File Management Issues
5
Expensive
4
Lack of Automation
3
Scheduling Issues
3
CampDoc features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.2
8.9
Patient Workflow Management
Average: 8.0
9.2
Clinical Documentation
Average: 8.3
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
DocNetwork LLC.
Company Website
Year Founded
2009
HQ Location
Ann Arbor, Michigan
Twitter
@ChildCareDoc
346 Twitter followers
LinkedIn® Page
www.linkedin.com
45 employees on LinkedIn®
Get a quote
Altera Digital Health - EHR
By Altera Digital Health Inc.
(88)3.3 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Allscripts enterprise-wide solution, Sunrise, improves care delivery across the continuum of care while also optimizing financial outcomes. A single integrated clinical, financial, and operational pla

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 45% Enterprise
    • 34% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Altera Digital Health - EHR features and usability ratings that predict user satisfaction
    7.4
    Has the product been a good partner in doing business?
    Average: 8.2
    9.4
    Patient Workflow Management
    Average: 8.0
    10.0
    Clinical Documentation
    Average: 8.3
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Altera Digital Health Inc.
    HQ Location
    N/A
    Twitter
    @AlteraHealth
    20,415 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,057 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Allscripts enterprise-wide solution, Sunrise, improves care delivery across the continuum of care while also optimizing financial outcomes. A single integrated clinical, financial, and operational pla

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 45% Enterprise
  • 34% Mid-Market
Altera Digital Health - EHR features and usability ratings that predict user satisfaction
7.4
Has the product been a good partner in doing business?
Average: 8.2
9.4
Patient Workflow Management
Average: 8.0
10.0
Clinical Documentation
Average: 8.3
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Altera Digital Health Inc.
HQ Location
N/A
Twitter
@AlteraHealth
20,415 Twitter followers
LinkedIn® Page
www.linkedin.com
3,057 employees on LinkedIn®
Read Altera Digital Health - EHR Reviews
eClinicalWorks
By eClinicalWorks
(148)3.6 out of 5
Save to My Lists
Entry Level Price:$449.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    eClinicalWorks® (eCW), a leading healthcare IT company, provides innovative software solutions to healthcare providers of all types, including health centers, ASCs, urgent care, and more. eCW has been

    Users
    • Medical Assistant
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 53% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • eClinicalWorks Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Comprehensive Features
    2
    Customer Support
    2
    Ease of Use
    2
    Helpful
    2
    Implementation Ease
    2
    Cons
    Poor Customer Support
    1
    Poor Responsiveness
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • eClinicalWorks features and usability ratings that predict user satisfaction
    7.2
    Has the product been a good partner in doing business?
    Average: 8.2
    7.5
    Patient Workflow Management
    Average: 8.0
    7.6
    Clinical Documentation
    Average: 8.3
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    eClinicalWorks
    Year Founded
    1999
    HQ Location
    Westborough, MA
    Twitter
    @eClinicalWorks
    21,534 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,025 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

eClinicalWorks® (eCW), a leading healthcare IT company, provides innovative software solutions to healthcare providers of all types, including health centers, ASCs, urgent care, and more. eCW has been

Users
  • Medical Assistant
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 53% Small-Business
  • 30% Mid-Market
eClinicalWorks Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Comprehensive Features
2
Customer Support
2
Ease of Use
2
Helpful
2
Implementation Ease
2
Cons
Poor Customer Support
1
Poor Responsiveness
1
eClinicalWorks features and usability ratings that predict user satisfaction
7.2
Has the product been a good partner in doing business?
Average: 8.2
7.5
Patient Workflow Management
Average: 8.0
7.6
Clinical Documentation
Average: 8.3
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
eClinicalWorks
Year Founded
1999
HQ Location
Westborough, MA
Twitter
@eClinicalWorks
21,534 Twitter followers
LinkedIn® Page
www.linkedin.com
5,025 employees on LinkedIn®
Read eClinicalWorks Reviews
athenaOne
By athenahealth
(106)3.4 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    athenahealth is providing cloud-based services for electronic health records (EHR), revenue cycle management & medical billing, patient engagement, care coordination, and population health managem

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 42% Small-Business
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • athenaOne Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Efficiency
    2
    Features
    2
    Product Satisfaction
    2
    Accessibility
    1
    Cons
    Billing Issues
    2
    Complex Navigation
    2
    Difficult Navigation
    2
    EMR Integration Issues
    2
    Expensive
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • athenaOne features and usability ratings that predict user satisfaction
    7.2
    Has the product been a good partner in doing business?
    Average: 8.2
    7.8
    Patient Workflow Management
    Average: 8.0
    8.1
    Clinical Documentation
    Average: 8.3
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    athenahealth
    Year Founded
    1997
    HQ Location
    Watertown, MA
    Twitter
    @athenahealth
    24,851 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7,974 employees on LinkedIn®
    Ownership
    NASDAQ: ATHN
Product Description
How are these determined?Information
This description is provided by the seller.

athenahealth is providing cloud-based services for electronic health records (EHR), revenue cycle management & medical billing, patient engagement, care coordination, and population health managem

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 42% Small-Business
  • 37% Mid-Market
athenaOne Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Efficiency
2
Features
2
Product Satisfaction
2
Accessibility
1
Cons
Billing Issues
2
Complex Navigation
2
Difficult Navigation
2
EMR Integration Issues
2
Expensive
2
athenaOne features and usability ratings that predict user satisfaction
7.2
Has the product been a good partner in doing business?
Average: 8.2
7.8
Patient Workflow Management
Average: 8.0
8.1
Clinical Documentation
Average: 8.3
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
athenahealth
Year Founded
1997
HQ Location
Watertown, MA
Twitter
@athenahealth
24,851 Twitter followers
LinkedIn® Page
www.linkedin.com
7,974 employees on LinkedIn®
Ownership
NASDAQ: ATHN
Read athenaOne Reviews
Kipu EMR
By Kipu Systems
(29)4.7 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kipu is the premier cloud-based solution for behavioral and addiction treatment centers. Our end-to-end platform includes a collaborative EMR system for management of health records, treatment plans,

    Users
    No information available
    Industries
    • Mental Health Care
    • Hospital & Health Care
    Market Segment
    • 62% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Kipu EMR Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    15
    Navigation Ease
    8
    Customer Support
    5
    Efficiency
    3
    Functionality
    3
    Cons
    Note Management
    3
    File Management Issues
    2
    Missing Features
    2
    Billing Issues
    1
    Difficult Navigation
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kipu EMR features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 8.2
    9.0
    Patient Workflow Management
    Average: 8.0
    9.6
    Clinical Documentation
    Average: 8.3
    7.1
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kipu Systems
    Year Founded
    2012
    HQ Location
    Miami, US
    Twitter
    @kipusystems
    10 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    276 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kipu is the premier cloud-based solution for behavioral and addiction treatment centers. Our end-to-end platform includes a collaborative EMR system for management of health records, treatment plans,

Users
No information available
Industries
  • Mental Health Care
  • Hospital & Health Care
Market Segment
  • 62% Small-Business
  • 34% Mid-Market
Kipu EMR Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
15
Navigation Ease
8
Customer Support
5
Efficiency
3
Functionality
3
Cons
Note Management
3
File Management Issues
2
Missing Features
2
Billing Issues
1
Difficult Navigation
1
Kipu EMR features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 8.2
9.0
Patient Workflow Management
Average: 8.0
9.6
Clinical Documentation
Average: 8.3
7.1
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Kipu Systems
Year Founded
2012
HQ Location
Miami, US
Twitter
@kipusystems
10 Twitter followers
LinkedIn® Page
www.linkedin.com
276 employees on LinkedIn®
Read Kipu EMR Reviews
Raintree Systems
By Raintree Systems
(77)4.2 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The preeminent platform for enterprise and mid-sized outpatient therapy organizations, including physical therapy, occupational therapy, speech therapy, and multidisciplinary practices across all trea

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 43% Mid-Market
    • 42% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Raintree Systems Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    30
    Efficiency
    18
    Helpful
    18
    Customer Support
    12
    Customization
    12
    Cons
    System Usability
    13
    Not User-Friendly
    12
    Difficult Navigation
    11
    Poor Usability
    11
    Inefficiency
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Raintree Systems features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.2
    7.9
    Patient Workflow Management
    Average: 8.0
    8.6
    Clinical Documentation
    Average: 8.3
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Raintree Systems
    Company Website
    Year Founded
    1983
    HQ Location
    Temecula, CA
    LinkedIn® Page
    www.linkedin.com
    239 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The preeminent platform for enterprise and mid-sized outpatient therapy organizations, including physical therapy, occupational therapy, speech therapy, and multidisciplinary practices across all trea

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 43% Mid-Market
  • 42% Small-Business
Raintree Systems Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
30
Efficiency
18
Helpful
18
Customer Support
12
Customization
12
Cons
System Usability
13
Not User-Friendly
12
Difficult Navigation
11
Poor Usability
11
Inefficiency
9
Raintree Systems features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.2
7.9
Patient Workflow Management
Average: 8.0
8.6
Clinical Documentation
Average: 8.3
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Raintree Systems
Company Website
Year Founded
1983
HQ Location
Temecula, CA
LinkedIn® Page
www.linkedin.com
239 employees on LinkedIn®
Get a quote
Meditech Expanse
By MEDITECH
(116)3.1 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The healthcare industry is undergoing dramatic changes, requiring a new generation of information technology to help you get ahead. That’s why MEDITECH developed Expanse, the first full-scale, web-bas

    Users
    • Registered Nurse
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 57% Enterprise
    • 40% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Meditech Expanse features and usability ratings that predict user satisfaction
    6.9
    Has the product been a good partner in doing business?
    Average: 8.2
    8.3
    Patient Workflow Management
    Average: 8.0
    8.5
    Clinical Documentation
    Average: 8.3
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    MEDITECH
    Year Founded
    1969
    HQ Location
    Canton, Massachusetts
    Twitter
    @MEDITECH
    8,180 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,423 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The healthcare industry is undergoing dramatic changes, requiring a new generation of information technology to help you get ahead. That’s why MEDITECH developed Expanse, the first full-scale, web-bas

Users
  • Registered Nurse
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 57% Enterprise
  • 40% Mid-Market
Meditech Expanse features and usability ratings that predict user satisfaction
6.9
Has the product been a good partner in doing business?
Average: 8.2
8.3
Patient Workflow Management
Average: 8.0
8.5
Clinical Documentation
Average: 8.3
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
MEDITECH
Year Founded
1969
HQ Location
Canton, Massachusetts
Twitter
@MEDITECH
8,180 Twitter followers
LinkedIn® Page
www.linkedin.com
3,423 employees on LinkedIn®
Read Meditech Expanse Reviews
Foothold
By Foothold Technology
(30)4.8 out of 5
14th Easiest To Use in EHR software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Electronic documentation software for I/DD and behavioral health service providers. Our software offers case management, client tracking, and an Electronic Health Record (EHR) all under one roof. Visi

    Users
    No information available
    Industries
    • Mental Health Care
    • Non-Profit Organization Management
    Market Segment
    • 63% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Foothold Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    2
    Ease of Use
    2
    Features
    2
    Customizability
    1
    Customization
    1
    Cons
    Customization Limitations
    1
    Data Management
    1
    File Management Issues
    1
    Improvement Needed
    1
    Inefficiency
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Foothold features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.2
    9.2
    Patient Workflow Management
    Average: 8.0
    7.8
    Clinical Documentation
    Average: 8.3
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Foothold Technology
    Year Founded
    2000
    HQ Location
    New York
    Twitter
    @footholdtech
    538 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    65 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Electronic documentation software for I/DD and behavioral health service providers. Our software offers case management, client tracking, and an Electronic Health Record (EHR) all under one roof. Visi

Users
No information available
Industries
  • Mental Health Care
  • Non-Profit Organization Management
Market Segment
  • 63% Mid-Market
  • 33% Small-Business
Foothold Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
2
Ease of Use
2
Features
2
Customizability
1
Customization
1
Cons
Customization Limitations
1
Data Management
1
File Management Issues
1
Improvement Needed
1
Inefficiency
1
Foothold features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.2
9.2
Patient Workflow Management
Average: 8.0
7.8
Clinical Documentation
Average: 8.3
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Foothold Technology
Year Founded
2000
HQ Location
New York
Twitter
@footholdtech
538 Twitter followers
LinkedIn® Page
www.linkedin.com
65 employees on LinkedIn®
Read Foothold Reviews
Cerner
By Cerner
(235)3.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Practice Management System.

    Users
    • Registered Nurse
    • RN
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 72% Enterprise
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Cerner Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Charting
    1
    Charting Efficiency
    1
    Document Management
    1
    Easy Access
    1
    Cons
    Insufficient Training
    1
    Interface Issues
    1
    Learning Curve
    1
    Limited Functionality
    1
    Missing Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Cerner features and usability ratings that predict user satisfaction
    7.5
    Has the product been a good partner in doing business?
    Average: 8.2
    7.7
    Patient Workflow Management
    Average: 8.0
    7.8
    Clinical Documentation
    Average: 8.3
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Cerner
    Year Founded
    1979
    HQ Location
    Kansas City, MO
    LinkedIn® Page
    www.linkedin.com
    15,295 employees on LinkedIn®
    Ownership
    VIE - Vienna Stock Exchange
    Total Revenue (USD mm)
    $5,505
Product Description
How are these determined?Information
This description is provided by the seller.

Practice Management System.

Users
  • Registered Nurse
  • RN
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 72% Enterprise
  • 24% Mid-Market
Cerner Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Charting
1
Charting Efficiency
1
Document Management
1
Easy Access
1
Cons
Insufficient Training
1
Interface Issues
1
Learning Curve
1
Limited Functionality
1
Missing Features
1
Cerner features and usability ratings that predict user satisfaction
7.5
Has the product been a good partner in doing business?
Average: 8.2
7.7
Patient Workflow Management
Average: 8.0
7.8
Clinical Documentation
Average: 8.3
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Cerner
Year Founded
1979
HQ Location
Kansas City, MO
LinkedIn® Page
www.linkedin.com
15,295 employees on LinkedIn®
Ownership
VIE - Vienna Stock Exchange
Total Revenue (USD mm)
$5,505
Read Cerner Reviews
ESO EHR
By ESO
(19)4.3 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ESO Electronic Health Record (EHR) makes it easy to produce quality EMS clinical documentation. Yet it's so advanced, it actually gives you back more data than you put in. Say goodbye to your old ePCR

    Users
    No information available
    Industries
    • Public Safety
    Market Segment
    • 74% Mid-Market
    • 26% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ESO EHR features and usability ratings that predict user satisfaction
    7.9
    Has the product been a good partner in doing business?
    Average: 8.2
    8.3
    Patient Workflow Management
    Average: 8.0
    8.9
    Clinical Documentation
    Average: 8.3
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ESO
    Year Founded
    2004
    HQ Location
    Austin, TX
    Twitter
    @ESO_Solutions
    1,396 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    745 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ESO Electronic Health Record (EHR) makes it easy to produce quality EMS clinical documentation. Yet it's so advanced, it actually gives you back more data than you put in. Say goodbye to your old ePCR

Users
No information available
Industries
  • Public Safety
Market Segment
  • 74% Mid-Market
  • 26% Small-Business
ESO EHR features and usability ratings that predict user satisfaction
7.9
Has the product been a good partner in doing business?
Average: 8.2
8.3
Patient Workflow Management
Average: 8.0
8.9
Clinical Documentation
Average: 8.3
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
ESO
Year Founded
2004
HQ Location
Austin, TX
Twitter
@ESO_Solutions
1,396 Twitter followers
LinkedIn® Page
www.linkedin.com
745 employees on LinkedIn®
Read ESO EHR Reviews
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