It's been two months since this profile received a new review
Leave a Review
Compare this with other toolsSave it to your board and evaluate your options side by side.
Save to board

Kipu EMR Reviews & Product Details

Profile Status

This profile is currently managed by Kipu EMR but has limited features.

Are you part of the Kipu EMR team? Upgrade your plan to enhance your branding and engage with visitors to your profile!

Kipu EMR Media

Kipu EMR Demo - Patient Dashboard
As your central command center, the Patient Dashboard provides an overview of your organization's current caseload and all open items that require attention. The EMR's highly praised, easy-to-use design and time-saving features enable your organization to leverage technology to enhance patient ca...
Kipu EMR Demo - Kipu RCM Management Center
Billing and collecting revenue for behavioral health services is a complex and time-consuming process. Kipu RCM, powered by Avea, simplifies the process by embedding necessary workflows and payer requirements throughout the patient journey from pre-admission to post-discharge, ensuring accurate a...
Kipu EMR Demo - Kipu Academy
Purchasing technology–especially one that promises to smooth operations–is an investment in your treatment center. And the technology’s customer service offering is just as important–if not more important–than the software itself. At Kipu, we believe in providing outstanding, personalized service...
Kipu EMR Demo - Kipu CRM Business Development Pipeline
Kipu CRM bridges the gap between patients in need of care and your clinic or treatment center. With a deep understanding of the complexities, workflows, and needs specific to behavioral health and addiction treatment, Kipu CRM effectively manages referrals, boosts marketing efforts, and streamlin...
Kipu EMR Demo - Kipu Analytics
Unlock the power of your data to make decisions to grow your business with the right insights to drive action today and forecast tomorrow. • Get a pulse on the organization quickly through in-depth and easy to understand dashboards with clear definitions around each point allowing you to conf...
Product Avatar Image

Have you used Kipu EMR before?

Answer a few questions to help the Kipu EMR community

Kipu EMR Reviews (33)

Reviews

Kipu EMR Reviews (33)

4.7
33 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and customizability of Kipu EMR, noting that it adapts well to their specific workflows and simplifies daily tasks. The software's intuitive design and responsive customer support enhance user satisfaction, making it a reliable choice for managing patient information. However, some users mention occasional loading issues that can disrupt workflow.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Ronald A.
RA
Director of compliance
Small-Business (50 or fewer emp.)
"Kipu is a must!!"
What do you like best about Kipu EMR?

I’m able to wrap Kipu around the needs of my program, rather than having to restructure my program to fit the system. The ability to create and customize forms gives us the freedom to maintain our unique workflows while still ensuring compliance and documentation standards are met. It’s a system that adapts to us — not the other way around. Review collected by and hosted on G2.com.

What do you dislike about Kipu EMR?

I cant even come up with anything at this time. Review collected by and hosted on G2.com.

Quentin R.
QR
Behavioral Health Technician
Small-Business (50 or fewer emp.)
"Best online customer service"
What do you like best about Kipu EMR?

Honestly the whole system is pretty fluid, but the best part is their service department. They are prompt, informed and I can always solve any of the questions or problems I have Review collected by and hosted on G2.com.

What do you dislike about Kipu EMR?

Sometimes even the most simple tasks are not as intuitive as I may have initially thought Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Small-Business (50 or fewer emp.)
"Reliable and Continually Improving"
What do you like best about Kipu EMR?

I most like the simplicity and visibility, as well as the dedicated support staff. I use it every single work day. Review collected by and hosted on G2.com.

What do you dislike about Kipu EMR?

Downsides I've experienced would mainly pertain to the loss of information when a page is refreshed or information in another box is changed. Review collected by and hosted on G2.com.

Maegan M.
MM
Primary Therapist
Small-Business (50 or fewer emp.)
"So comfortable"
What do you like best about Kipu EMR?

I think it's laid out in a way that makes sense Review collected by and hosted on G2.com.

What do you dislike about Kipu EMR?

redundance in some of the forms. I like that it is customizable though Review collected by and hosted on G2.com.

DW
Small-Business (50 or fewer emp.)
"Great EMR for Psych"
What do you like best about Kipu EMR?

Ease of use and multiple tabs that are necessary in psych! The functionality is great! Review collected by and hosted on G2.com.

What do you dislike about Kipu EMR?

Kipu EMR could improve on offering trainings for new users! I was trained by staff members at both organizations I worked at; however, for a general introduction, I wish Kipu EMR had a standard training session that was offered (note: IF such a training already exists, the organizations I worked at did not alert me of them; therefore, I had to rely on on-site personnel to convey the options, some more detailed than others, that the agency utilized). Review collected by and hosted on G2.com.

Response from Bradley LaFave of Kipu EMR

Thank you for your feedback, Dianthus! We're thrilled to hear that Kipu EMR's ease of use and functionality are meeting your needs in the psych field. While we look into further enhancing our training resources, please check out the link I added for the Kipu Academy (https://academy.kipuhealth.com/trainings). We offer self-paced courses along with webinars that may be useful. We're delighted to be a part of your journey in providing excellent client care. Thanks for being a part of the Kipu community!

See how Kipu EMR improved
CM
Mid-Market (51-1000 emp.)
"A great EMR for SUD Facilities!"
What do you like best about Kipu EMR?

After using other EMR's, I find KIPU to be the most fluid and comprehensive EMR without being convoluted. The ease of use is excellent. Creating patient charts is easy, and very user friendly even for those who are not familiar with electronic medical records. Generating reports from data and the ease of exporting into Excell to analyze and filter is extremely useful. When our old facilities EMR was replaced by KIPU, the transition was smooth and the general concensus of users was positive. Customer support is always clear and timely as well. Review collected by and hosted on G2.com.

What do you dislike about Kipu EMR?

Some administrative features are only accessible by superusers, making certain tasks like deleting forms opened by error a nuisance since a super user must be contacted in order to do so. the VOB getter is a bit vague. Review collected by and hosted on G2.com.

Response from Bradley LaFave of Kipu EMR

Hi Christina,

Thank you for your detailed review of Kipu EMR. We're delighted to hear that you find our system fluid, comprehensive, and user-friendly, especially when compared to other EMRs you have used. It's great to know that the process of creating patient charts and generating reports is straightforward and efficient for you and your team.

We appreciate your positive remarks about the smooth transition from your old facility's EMR to Kipu and the effectiveness of our customer support. Our goal is to make every aspect of Kipu EMR as helpful and intuitive as possible.

Regarding your concern about certain administrative features being limited to superusers, we understand how this can be inconvenient in situations like needing to delete forms opened in error. We value this feedback as it helps us to identify areas where we can enhance the user experience. We will consider how we can make these administrative tasks more accessible while maintaining the necessary security and control protocols.

It's reassuring to hear that Kipu EMR has been instrumental in compiling client data, verifying benefits and authorizations, and customizing reports to meet the specific needs of your facility. Knowing that our software is saving your company time and reducing redundant work is a testament to the value we aim to provide.

Thank you for being part of the Kipu community!

TM
Small-Business (50 or fewer emp.)
"Ease of use and Time saver!"
What do you like best about Kipu EMR?

How easy it is to navigate the site and how much information is available to complete my tasks at work. I am a case manager so I am using KIPU probably 50 times a day! It helps contacting clients and supporting them. The ease of integration is fantastic and editing or adding things is a breeze. It's also easy to implement the number of features into my schedule and whatever tasks I need to on an hourly basis. Offering customer/client support is my favorite part of each day and I absolutely could not do it without KIPU! Review collected by and hosted on G2.com.

What do you dislike about Kipu EMR?

There is nothing that I dislike. Everything is right there and I don't have to go searching for things. Just one click and boom! I'm there. Review collected by and hosted on G2.com.

Response from Bradley LaFave of Kipu EMR

Hi Trevor,

Thank you for sharing such an enthusiastic review of Kipu EMR! It's fantastic to hear how our platform is significantly enhancing your workflow as a case manager. Knowing that you find it easy to navigate and that it efficiently supports your numerous daily tasks, from client contact to managing group notes, is incredibly rewarding for us.

Your description of Kipu EMR as a time-saver and an integral tool in offering customer support is exactly what we strive for. We are glad to know that the ease of integration, editing, and adding new features seamlessly fit into your busy schedule.

Thanks for being part of the Kipu community!

Verified User in Hospital & Health Care
AH
Small-Business (50 or fewer emp.)
"Above all the rest!"
What do you like best about Kipu EMR?

KIPU has SEVERAL advantages. The software itself is excellent and sooooo user-freindly. To top it off, the customer service is above and beyond. Any time we've needed help with something their staff has always been available and willing to provide us a solution. Plus, they are innovative and always looking for new ways to integrate diffent services into the EMR to make a even better. Review collected by and hosted on G2.com.

What do you dislike about Kipu EMR?

The cost has continued to go up, since we originally began with KIPU, but they say you get what you paid for and KIPU is definitely an excellent EMR. Review collected by and hosted on G2.com.

Response from Bradley LaFave of Kipu EMR

Hi there,

Thank you for your glowing review! We're thrilled to hear that you find Kipu EMR user-friendly and that our customer service has consistently met your needs. We're committed to innovation and constantly strive to improve our services. We understand your concerns about cost, and we're dedicated to ensuring you receive exceptional value.

Thank you for being part of the Kipu community!

DH
Mid-Market (51-1000 emp.)
"Lead BHT"
What do you like best about Kipu EMR?

The reason I like Kipu EMR it super easy to navigate through. Everything is laid out in a simple matter to understand. Review collected by and hosted on G2.com.

What do you dislike about Kipu EMR?

There is nothing that I dislike about Kipu EMR. Review collected by and hosted on G2.com.

Response from Bradley LaFave of Kipu EMR

Thank you for your review, Dustin! We are glad to hear everything is user-friendly for you to use Kipu at your facility. Thank you for being part of the Kipu community!

BK
Physican Assistant
Small-Business (50 or fewer emp.)
"Overall quite efficient"
What do you like best about Kipu EMR?

Kipu is easy to learn and straightforward. It is nice to be able to prescribe directly from Kipu. Review collected by and hosted on G2.com.

What do you dislike about Kipu EMR?

I wish vital signs automatically populated in notes. I would like it to be easier to find unsigned documents and notes. It would be nice to be able to save personal key phrases or templates. Review collected by and hosted on G2.com.

Response from Bradley LaFave of Kipu EMR

Thank you, Brooke, for your thoughtful review! We're glad to hear that you find Kipu EMR easy to learn and efficient for prescribing directly. We appreciate your feedback on vital signs and document management and will consider these suggestions for future improvements. Your satisfaction with the efficiency of charting is important to us.

Thank you for being part of the Kipu community!

Questions about Kipu EMR? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
Last activity 2 months ago

What does Kipu stand for?

Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

Kipu EMR Comparisons
Product Avatar Image
Epic
Compare Now
Kipu EMR Features
Multiple Medical Provider Access
Ancillary Care Provider Access
Meaningful Use Reporting
ePHI Storage
Interoperability
Patient Workflow Management
Product Avatar Image
Kipu EMR