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Kipu EMR Reviews & Product Details - Page 2

Kipu EMR Overview

What is Kipu EMR?

Kipu is the premier cloud-based solution for behavioral and addiction treatment centers. Our end-to-end platform includes a collaborative EMR system for management of health records, treatment plans, scheduling, and more. Our integrated CRM streamlines referrals, marketing, and admissions processes. Plus, our comprehensive RCM system ensures efficient management of billing activities. Security is always top of mind. Kipu's HiTrust certification is a testament to our commitment to top-notch security, ensuring the protection of sensitive healthcare data. HiTrust is a widely recognized security framework for healthcare organizations, and our certification demonstrates that we meet stringent requirements for data safeguarding and privacy. This certification is particularly crucial in the healthcare industry, where patient data confidentiality and integrity are paramount. It provides assurance to clients, partners, and regulators that we have implemented strong security measures to mitigate risks and maintain the highest standards of data protection. Get ready to experience the transformative capabilities of Kipu for enhanced productivity enabling exceptional patient care. About Kipu EMR Behavioral health community’s most trusted electronic medical records (EMR) platform Kipu EMR simplifies workflows throughout the entire care journey on a unified platform that’s easy to use. The entire team is supported and equipped to provide the right care to achieve the best possible patient outcomes. Kipu EMR offers a comprehensive solution for the entire facility, including patient charting and documentation, scheduling, patient portal, eligibility and verification of benefits, patient outcomes, reporting and analytics, clinical and toxicology lab testing, medication management, team communication and notifications, telehealth, and occupancy management—all within an intuitive design to increase efficiency across the organization. About Kipu CRM Effective customer relationship management (CRM) software Kipu CRM bridges the gap between patients in need of care and your clinic or treatment center. With a deep understanding of the complexities, workflows, and needs specific to behavioral health and addiction treatment, Kipu CRM effectively manages referrals, boosts marketing efforts, and streamlines admission processes. Integrating Kipu CRM with Kipu EMR provides a powerful, single platform that maximizes results while eliminating redundancies and errors. Say goodbye to costly consulting fees and the frustration of trying to make a generic CRM or spreadsheet fit your workflows. About Kipu RCM Protect your revenue and build a healthy bottom line to reach more patients Billing and collecting revenue for behavioral health services is a complex and time-consuming process. Kipu RCM, powered by Avea, simplifies the process by embedding necessary workflows and payer requirements throughout the patient journey from pre-admission to post-discharge, ensuring accurate and timely submission and payment of claims. With automation and a powerful claim rules engine, Kipu RCM reduces the burden of manual processes and tedious tasks, increasing cash flow and freeing up billing teams to focus on more critical tasks. Looking to maximize results and efficiency? Integrate Kipu RCM with Kipu EMR to allow for seamless pushing of patient demographics and charges to the billing software automatically, saving time and reducing human error.

Kipu EMR Details
Languages Supported
English
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Product Description

Learn the details behind Kipu EMR software technology. Click on any item below to learn about how our team and suite of tools and technology help thousands of addiction and behavioral health treatment facilities like yours.


Seller Details
Year Founded
2012
HQ Location
Miami, US
Twitter
@kipusystems
10 Twitter followers
LinkedIn® Page
www.linkedin.com
276 employees on LinkedIn®
Description

When it comes to patient centered care, efficiency matters. It can be the difference between serving more patients and thriving, or drowning in paperwork, mounting costs, and staff burning out. That’s why we offer a platform designed for behavioral health and addiction treatment centers providing multiple levels of care. From electronic health records to patient engagement and billing, Kipu’s cloud-based solutions have been developed specifically to meet the needs of addiction treatment, and mental health professionals. We give you full control of your documentation so you can spend less time on admin and more time on caring. It’s how Kipu has enabled over 1,600 facilities to deliver clinical and medical care more efficiently, helping those in recovery get the treatment they need. And by helping facilities to improve their operational efficiencies and maximize their reimbursements, Kipu ensures that they can continue to thrive. And through our clients, we're changing the behavioral care industry as a whole: upgrading operations, improving finances, and helping facilities to serve their patients better than ever before.Get in touch and find out how Kipu can help you.


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Recent Kipu EMR Reviews

CM
Christina M.Mid-Market (51-1000 emp.)
4.5 out of 5
"A great EMR for SUD Facilities!"
After using other EMR's, I find KIPU to be the most fluid and comprehensive EMR without being convoluted. The ease of use is excellent. Creating ...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"LOVE Kipu"
convenience Easy to maneuver Features are great Easy to understand
BK
Brooke K.Small-Business (50 or fewer emp.)
4.5 out of 5
"Overall quite efficient"
Kipu is easy to learn and straightforward. It is nice to be able to prescribe directly from Kipu.
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Kipu EMR Media

Kipu EMR Demo - Patient Dashboard
As your central command center, the Patient Dashboard provides an overview of your organization's current caseload and all open items that require attention. The EMR's highly praised, easy-to-use design and time-saving features enable your organization to leverage technology to enhance patient ca...
Kipu EMR Demo - Kipu RCM Management Center
Billing and collecting revenue for behavioral health services is a complex and time-consuming process. Kipu RCM, powered by Avea, simplifies the process by embedding necessary workflows and payer requirements throughout the patient journey from pre-admission to post-discharge, ensuring accurate a...
Kipu EMR Demo - Kipu Academy
Purchasing technology–especially one that promises to smooth operations–is an investment in your treatment center. And the technology’s customer service offering is just as important–if not more important–than the software itself. At Kipu, we believe in providing outstanding, personalized service...
Kipu EMR Demo - Kipu CRM Business Development Pipeline
Kipu CRM bridges the gap between patients in need of care and your clinic or treatment center. With a deep understanding of the complexities, workflows, and needs specific to behavioral health and addiction treatment, Kipu CRM effectively manages referrals, boosts marketing efforts, and streamlin...
Kipu EMR Demo - Kipu Analytics
Unlock the power of your data to make decisions to grow your business with the right insights to drive action today and forecast tomorrow. • Get a pulse on the organization quickly through in-depth and easy to understand dashboards with clear definitions around each point allowing you to conf...
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29 Kipu EMR Reviews

4.7 out of 5
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29 Kipu EMR Reviews
4.7 out of 5
29 Kipu EMR Reviews
4.7 out of 5

Kipu EMR Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Kipu EMR?

It's very simple once you get to know it Review collected by and hosted on G2.com.

What do you dislike about Kipu EMR?

For the clients coming in during the intake, they complain most about the repetitive questions. If you could figure out a way to combine the pre admission, the biophysico social and the comprehensive together somehow, that would be great. Review collected by and hosted on G2.com.

What problems is Kipu EMR solving and how is that benefiting you?

Easy to navigate Review collected by and hosted on G2.com.

Response from Bradley LaFave of Kipu EMR

Hi Amanda, We're glad to hear that you find Kipu EMR easy to navigate. We appreciate your feedback about the repetitive questions during intake and will definitely take it into consideration for future improvements.

Thank you for being part of the Kipu community!

Verified User in Hospital & Health Care
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Kipu EMR?

The layout of KIPU allows this to be a user friendly program even for 1st time users. Review collected by and hosted on G2.com.

What do you dislike about Kipu EMR?

Due to this program being web based there are days that it takes long to load pages depending on our internet speed. Review collected by and hosted on G2.com.

What problems is Kipu EMR solving and how is that benefiting you?

Patient safety is a priority. With less downtime than other programs we can ensure to keep our patients safe. Review collected by and hosted on G2.com.

Response from Bradley LaFave of Kipu EMR

Thank you for your review! We're thrilled that you find Kipu EMR user-friendly, especially for first-time users. We understand the occasional loading issues due to internet speed and continuously work to optimize our web-based program. Ensuring patient safety with minimal downtime is our top priority.

Thank you for being part of the Kipu community!

MA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Kipu EMR?

How simple it is to use. I'm not to much a tech person , but navigating threw kipu is so simple. Review collected by and hosted on G2.com.

What do you dislike about Kipu EMR?

Nothing. It's quick , easy & very simple Review collected by and hosted on G2.com.

What problems is Kipu EMR solving and how is that benefiting you?

It help me look up my patients info really quickly. Review collected by and hosted on G2.com.

Response from Bradley LaFave of Kipu EMR

Hi Maricela,

Thank you for your review of Kipu EMR. We're thrilled to hear that you find our platform super simple and easy to navigate. Our goal is to make Kipu EMR accessible and user-friendly for everyone, regardless of their technical background.

It's great to know that the quick and straightforward nature of the system meets your needs and expectations. We understand how important it is for healthcare professionals to access patient information efficiently, and we're glad that Kipu EMR is facilitating this for you.

Thank you for being part of the Kipu community!

Steven C.
SC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Kipu EMR?

The best part about KIPU to me is the learning curve, the navigating ability and use. Review collected by and hosted on G2.com.

What do you dislike about Kipu EMR?

I don't dislike anything about it. It's highly functional and easy to learn. Review collected by and hosted on G2.com.

What problems is Kipu EMR solving and how is that benefiting you?

KIPU is solving treatment billing issues and validating them. Review collected by and hosted on G2.com.

Response from Bradley LaFave of Kipu EMR

Hi Steven,

Thank you for taking the time to share your positive experience. We are particularly pleased to learn that Kipu EMR has been effective in addressing and streamlining your treatment billing processes. Knowing that our software not only meets but exceeds your expectations in this critical area is immensely gratifying for our team. We are committed to maintaining the high standard of service and functionality that you've experienced.

Thank you for being part of the Kipu community!

Verified User in Mental Health Care
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Kipu EMR?

Fairly easy to navigate once shown the steps.

Implementing the software was seamless.

Customer support is very good. Review collected by and hosted on G2.com.

What do you dislike about Kipu EMR?

Timing out is too short - maybe have a button that says "Keep Me Logged in"

Putting in the ID# for specimens is annoying because when you go to type it in, it doesn't print it right away. Review collected by and hosted on G2.com.

What problems is Kipu EMR solving and how is that benefiting you?

Tracking Client admissions, progress and medical information. Review collected by and hosted on G2.com.

Response from Bradley LaFave of Kipu EMR

Hi there, Thank you for your review of Kipu EMR! We're glad to hear that you find our software fairly easy to navigate and that implementing it was seamless. We also appreciate your positive feedback about our customer support.

We understand your concern about the timing out feature and will definitely take that into consideration. We're constantly looking to ensure top security while maintaining a top user experience. Regarding the issue with typing in the ID# for specimens, we apologize for any inconvenience caused. We will look into this matter and work on improving the functionality to ensure a smoother experience for you.

Thank you for being part of the Kipu community!

JB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Kipu EMR?

The information tabs for access to the chart. Review collected by and hosted on G2.com.

What do you dislike about Kipu EMR?

The reports are hard to navigate sometimes Review collected by and hosted on G2.com.

What problems is Kipu EMR solving and how is that benefiting you?

Use of EMR records that make our operations much easier Review collected by and hosted on G2.com.

Response from Bradley LaFave of Kipu EMR

Hi Jeffrey,

Thank you for taking the time to review Kipu EMR. It's wonderful to hear that you find our system user-friendly and appreciate the ease of accessing charts through the information tabs. Ensuring a seamless and intuitive experience for our users is a priority for us, and we're glad to hear that this aspect of Kipu EMR is working well for you.

We also take note of your feedback regarding the navigation of reports. We understand that ease of use should extend to all features of our system, including reports. Your input is invaluable as it helps us identify areas where we can improve. Our team will look into making the report navigation more user-friendly and intuitive. In the meantime, you find value and make sure you're taking advantage of all our reporting benefits offered by taking the Kipu Academy course I linked below.

It's great to know that Kipu EMR is simplifying your operations and making the use of electronic medical records more efficient for your business. We are committed to continuously enhancing our software to ensure it meets the evolving needs of our users.

See how Kipu EMR improved
Verified User in Hospital & Health Care
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Kipu EMR?

KIPU is very simple and easy to use. It's easily customizable to fit your needs. I've been a KIPU user for over 5 years and there is nothing else in the behavioral health care/substance use disorder field that comes close. The customer support is amazing, consistently going above and beyond. It's extremely easy to implement and easily taught to new urser. Review collected by and hosted on G2.com.

What do you dislike about Kipu EMR?

I haven't found anything to dislike about KIPU Review collected by and hosted on G2.com.

What problems is Kipu EMR solving and how is that benefiting you?

Easily able to monitor for compliance/quality assurance Review collected by and hosted on G2.com.

Response from Bradley LaFave of Kipu EMR

Hi there,

Thank you for your enthusiastic review of Kipu EMR and for being a loyal user for over 5 years! We are delighted to hear that you find our platform simple, easy to use, and customizable to fit your needs. It's particularly gratifying to know that Kipu stands out in the behavioral health care and substance use disorder field for you.

Your commendation of our customer support team is highly appreciated. We pride ourselves on going above and beyond to support our users, and it's wonderful to hear that our efforts are making a real difference.

Thanks for being part of the Kipu community!

DV
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Kipu EMR?

Solid support and follow-up. Prompt response time and professional urgency. Review collected by and hosted on G2.com.

What do you dislike about Kipu EMR?

I have nothing to report here. The service was solid, as mentioned above. Review collected by and hosted on G2.com.

What problems is Kipu EMR solving and how is that benefiting you?

Ordering replacement labels and answering input questions in a timely manner. Review collected by and hosted on G2.com.

Response from Bradley LaFave of Kipu EMR

Hi Dylan, We appreciate your kind words about our support and follow-up. We will continue to prioritize prompt and professional service for all our clients and we're glad it's met your expectations.

Thank you for being part of the Kipu community!

LS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Kipu EMR?

Ease of use and having a photo of each clients supports my effort to generate notes. Review collected by and hosted on G2.com.

What do you dislike about Kipu EMR?

Sometimes boxes appear on the screen and occasionally notes are lost....frustrating.. Review collected by and hosted on G2.com.

What problems is Kipu EMR solving and how is that benefiting you?

Helps me to know clients' background and diagnoses Review collected by and hosted on G2.com.

Response from Bradley LaFave of Kipu EMR

Hi Linda,

Thank you for your review and for sharing your experience with Kipu EMR. We're glad to hear that the ease of use and the feature of having client photos are supportive in your note generation process. It's great to know that these features are enhancing your ability to connect with and remember details about your clients.

We understand your frustration regarding the occasional appearance of boxes on the screen and the loss of notes. These issues are certainly not part of the seamless experience we aim to provide. Your feedback is crucial for us, and we will be looking into these glitches to ensure they are rectified promptly. We aim for Kipu EMR to be as reliable and user-friendly as possible.

It's reassuring to know that Kipu EMR is helping you with understanding your clients' backgrounds and diagnoses. Facilitating a deeper understanding of each client is a key benefit we hope to provide to professionals like you in the behavioral health sector.

Thanks for being part of the Kipu community!

Verified User in Health, Wellness and Fitness
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Kipu EMR?

There are so many great features about this software. The ease of use is the most important thing for me. Sometimes EMR softwares can be a little confusing but this one is great. I can find specific schedules in a snap instead of trying to sort through all therapists. Review collected by and hosted on G2.com.

What do you dislike about Kipu EMR?

There is absolutely nothing that I don't like about this EMR. It has made things so much easier with documentation than other EMR softwares have for me in the past. Review collected by and hosted on G2.com.

What problems is Kipu EMR solving and how is that benefiting you?

With other EMR's I had noticed documents configuration getting moved around once saved or when pulled up by another provider but not with this one. Thanks to the ease of documenting in this EMR, performance has definitely increased with our team. Review collected by and hosted on G2.com.

Response from Bradley LaFave of Kipu EMR

Hi there,

It's fantastic to hear such positive feedback about Kipu EMR! Your emphasis on the user-friendliness of our software is particularly encouraging. We understand that the healthcare environment can be complex and stressful, so knowing that our system eases this burden and enhances efficiency is truly rewarding.

Your experience with the quick accessibility of specific schedules and the reliability in document configuration is exactly what we strive for. It's heartening to know that these features are not only making your work easier but also improving your team's performance.

Thank you for being part of the Kipu community!