Reviews Summary: Conversational Marketing Software with Profiles Features
Currently there are 15 Conversational Marketing software products with Profiles features listed on G2, and together they have generated 6,449 total reviews. These reviews are generated using the qualitative and quantitative feedback from G2 members who have used these software products.
G2 users review Conversational Marketing software products based on criteria relating to user experience, setup, and support. Below you will find how users rated the 15 Conversational Marketing software products that have Profiles features based on those criteria:
- Quality of Support: 8.8/10 average user rating
- Ease of Use: 8.7/10 average user rating
- Ease of Setup: 8.3/10 average user rating
To help you compare and find the best Conversational Marketing software product with the right Profiles functionality for your business, we have gathered some additional details and FAQs below.
What Conversational Marketing products with Profiles features have the most reviews and are the highest-rated?
Based on quantity of reviews and average ratings, these are the most popular Conversational Marketing software products with Profiles capabilities according to G2 users:
- HubSpot Marketing Hub is rated 4.4-stars and has 3,593 reviews
- Intercom is rated 4.5-stars and has 972 reviews
- Qualified is rated 4.9-stars and has 661 reviews
- Drift is rated 4.4-stars and has 638 reviews
What Conversational Marketing software products with Profiles capabilities are the most liked according to G2 users?
Based on the G2 ratings scale and regardless of review count, these are the highest-rated Conversational Marketing software products with Profiles capabilities:
Which software products with Profiles features are the highest rated on G2?
These are the Conversational Marketing software products offering Profiles capabilities and have the highest ratings:
- Qualified has received 661 reviews and is rated 4.9-stars.
- Exceed.ai has received 53 reviews and is rated 4.7-stars.
- Manychat has received 121 reviews and is rated 4.6-stars.
- Intercom has received 972 reviews and is rated 4.5-stars.
- HubSpot Marketing Hub has received 3,593 reviews and is rated 4.4-stars.
Review Snippets for Conversational Marketing Software with Profiles Features
| Questions | Responses |
|---|---|
| Here is what users liked best about Conversational Marketing software with Profiles features. |
HubSpot Marketing Hub: "Hub spot is very easy to create work flows. You can create and remove workflows in a matter of minutes."
- Ben B., Inside Sales Manager at Cherwell Software, Mid-Market (51-1000 emp.)
Intercom: "Very simple to integrate with your platform and website. You dont need to waste any time and energy in trying to figure it out."
- Zlatan D., Account Manager with SalesIntel.io helping clients grow their business and crush their goals || Startup || Growth || DaaS || SaaS, Small-Business (50 or fewer emp.)
Drift: "To start with, Drift's chat widget is customizable, looks great, and is very easy to install on most sites (simple line of code in the header, Wordpress plug-in, etc.). The chat experience is good and it integrates directly with Slack so that you can chat from within Slack or within the application."
- Chris A., Technology + Key Accounts, Small-Business (50 or fewer emp.)
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| Here is what users liked least about Conversational Marketing software with Profiles features. |
HubSpot Marketing Hub: "The layout and having to always start back at email 1 or list 1"
- Jacqlyn S., Marketing Coordinator at MicroBilt Corporation, Mid-Market (51-1000 emp.)
Intercom: "This product is extremely unreliable. as far being able to use effectively."
- Taylor H., Associate Product Manager at Riskalyze, Mid-Market (51-1000 emp.)
Drift: "Basically, there are PHP errors from poorly written code - not something I'd expect from a tool of this price."
- Josh M., Published Author, Growth Hacker and 2x Founder, Small-Business (50 or fewer emp.)
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| These are what users recommend to others considering popular Conversational Marketing software products with Profiles capabilities. |
HubSpot Marketing Hub: "get opinions from both admins and users"
- Matt L., ☁ Digital Transformation Catalyst ☁, Mid-Market (51-1000 emp.)
Intercom: "Overall the easiest and best product on the market so far!"
- Zlatan D., Account Manager with SalesIntel.io helping clients grow their business and crush their goals || Startup || Growth || DaaS || SaaS, Small-Business (50 or fewer emp.)
Drift: "Check out the free plan to start and play around with it on a staging/testing site. Make sure to connect with the Drift team before you upgrade to a paid plan as they will hook you up with an (unadvertised) 10-day free trial."
- Chris A., Technology + Key Accounts, Small-Business (50 or fewer emp.)
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| These are the problems users said the software was solving and how it is benefitting them. |
HubSpot Marketing Hub: "Using as a marketing and lead gen tool."
- Ben B., Inside Sales Manager at Cherwell Software, Mid-Market (51-1000 emp.)
Intercom: "Incoming and outgoing conversations with our clients."
- Zlatan D., Account Manager with SalesIntel.io helping clients grow their business and crush their goals || Startup || Growth || DaaS || SaaS, Small-Business (50 or fewer emp.)
Drift: "Drift has replaced a few pieces of software/services for us, by rolling a great feature set into one package. We have replaced Smooch (online chat linked to Slack), Freshdesk (e-mail customer support), and Mailchimp (e-mail campaigns) with Drift."
- Chris A., Technology + Key Accounts, Small-Business (50 or fewer emp.)
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