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Best Consumer Video Feedback Software for Medium-Sized Businesses

Alanna Iwuh
A
Researched and written by Alanna Iwuh

Products classified in the overall Consumer Video Feedback category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Consumer Video Feedback to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Consumer Video Feedback category.

In addition to qualifying for inclusion in the Consumer Video Feedback Software category, to qualify for inclusion in the Medium-Sized Business Consumer Video Feedback Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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5 Listings in Consumer Video Feedback Available
(748)4.5 out of 5
2nd Easiest To Use in Consumer Video Feedback software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    UserTesting helps organizations create insanely great customer experiences by scaling actionable human insights across teams. Combining the world’s best participant network, AI-powered analysis, and e

    Users
    • UX Researcher
    • Product Designer
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 41% Enterprise
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • UserTesting Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    92
    Helpful
    77
    Time-saving
    53
    Customer Support
    42
    Testing Process
    36
    Cons
    Testing Difficulties
    34
    Survey Issues
    27
    Participant Management
    26
    Missing Features
    25
    Expensive
    23
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • UserTesting features and usability ratings that predict user satisfaction
    8.5
    Ease of Use
    Average: 8.9
    8.0
    Invitation
    Average: 8.5
    8.3
    Survey Link
    Average: 8.7
    7.7
    Media Library
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2007
    HQ Location
    San Francisco, CA
    Twitter
    @usertesting
    44,214 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,840 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

UserTesting helps organizations create insanely great customer experiences by scaling actionable human insights across teams. Combining the world’s best participant network, AI-powered analysis, and e

Users
  • UX Researcher
  • Product Designer
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 41% Enterprise
  • 38% Mid-Market
UserTesting Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
92
Helpful
77
Time-saving
53
Customer Support
42
Testing Process
36
Cons
Testing Difficulties
34
Survey Issues
27
Participant Management
26
Missing Features
25
Expensive
23
UserTesting features and usability ratings that predict user satisfaction
8.5
Ease of Use
Average: 8.9
8.0
Invitation
Average: 8.5
8.3
Survey Link
Average: 8.7
7.7
Media Library
Average: 8.6
Seller Details
Company Website
Year Founded
2007
HQ Location
San Francisco, CA
Twitter
@usertesting
44,214 Twitter followers
LinkedIn® Page
www.linkedin.com
1,840 employees on LinkedIn®
(227)4.7 out of 5
Optimized for quick response
1st Easiest To Use in Consumer Video Feedback software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Discuss stands as an all-in-one qualitative research platform, driving next-gen human centricity. We believe in the transformative impact of truly listening, understanding, and valuing customers' expe

    Users
    • Project Manager
    Industries
    • Market Research
    • Consumer Goods
    Market Segment
    • 45% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Discuss Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    80
    Customer Support
    65
    Features
    22
    Helpful
    21
    Interface Ease
    21
    Cons
    Not User-Friendly
    10
    Participant Management
    10
    Technical Issues
    10
    Navigation Difficulty
    8
    Poor Usability
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Discuss features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 8.9
    8.3
    Invitation
    Average: 8.5
    9.1
    Survey Link
    Average: 8.7
    8.0
    Media Library
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    Seattle, Washington
    Twitter
    @discuss_io
    3,531 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    232 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Discuss stands as an all-in-one qualitative research platform, driving next-gen human centricity. We believe in the transformative impact of truly listening, understanding, and valuing customers' expe

Users
  • Project Manager
Industries
  • Market Research
  • Consumer Goods
Market Segment
  • 45% Small-Business
  • 30% Mid-Market
Discuss Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
80
Customer Support
65
Features
22
Helpful
21
Interface Ease
21
Cons
Not User-Friendly
10
Participant Management
10
Technical Issues
10
Navigation Difficulty
8
Poor Usability
8
Discuss features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 8.9
8.3
Invitation
Average: 8.5
9.1
Survey Link
Average: 8.7
8.0
Media Library
Average: 8.6
Seller Details
Company Website
Year Founded
2012
HQ Location
Seattle, Washington
Twitter
@discuss_io
3,531 Twitter followers
LinkedIn® Page
www.linkedin.com
232 employees on LinkedIn®

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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    A real-time marketplace for sourcing and scheduling research interviews with anyone, anywhere in the world. A powerful way for conducting sales research, competitive research, identifying problems,

    Users
    • Teacher
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 64% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Respondent Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Opportunities
    47
    Ease of Use
    42
    Income Generation
    34
    Helpful
    27
    Surveys
    27
    Cons
    Limited Opportunities
    24
    Survey Issues
    21
    Geographical Limitations
    14
    Long Waiting Time
    13
    Compensation Issues
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Respondent features and usability ratings that predict user satisfaction
    9.1
    Ease of Use
    Average: 8.9
    8.7
    Invitation
    Average: 8.5
    9.1
    Survey Link
    Average: 8.7
    8.9
    Media Library
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    Brooklyn, US
    Twitter
    @respondent_io
    697 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    158 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

A real-time marketplace for sourcing and scheduling research interviews with anyone, anywhere in the world. A powerful way for conducting sales research, competitive research, identifying problems,

Users
  • Teacher
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 64% Small-Business
  • 22% Mid-Market
Respondent Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Opportunities
47
Ease of Use
42
Income Generation
34
Helpful
27
Surveys
27
Cons
Limited Opportunities
24
Survey Issues
21
Geographical Limitations
14
Long Waiting Time
13
Compensation Issues
12
Respondent features and usability ratings that predict user satisfaction
9.1
Ease of Use
Average: 8.9
8.7
Invitation
Average: 8.5
9.1
Survey Link
Average: 8.7
8.9
Media Library
Average: 8.6
Seller Details
Year Founded
2016
HQ Location
Brooklyn, US
Twitter
@respondent_io
697 Twitter followers
LinkedIn® Page
www.linkedin.com
158 employees on LinkedIn®
(146)4.5 out of 5
8th Easiest To Use in Consumer Video Feedback software
View top Consulting Services for Dovetail
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dovetail is an AI-first insights hub designed to help organizations centralize and transform scattered customer feedback into actionable insights. This innovative software solution streamlines the pro

    Users
    • Product Designer
    • UX Researcher
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Mid-Market
    • 27% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dovetail Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    102
    Features
    70
    Useful
    46
    Time-saving
    43
    Insights
    41
    Cons
    Missing Features
    34
    Limitations
    30
    Inefficient Tagging
    26
    Complexity
    21
    Lacking Features
    20
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dovetail features and usability ratings that predict user satisfaction
    8.6
    Ease of Use
    Average: 8.9
    5.8
    Invitation
    Average: 8.5
    4.7
    Survey Link
    Average: 8.7
    8.9
    Media Library
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2017
    HQ Location
    Sydney, Australia
    Twitter
    @hidovetail
    2,167 Twitter followers
    LinkedIn® Page
    au.linkedin.com
    181 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dovetail is an AI-first insights hub designed to help organizations centralize and transform scattered customer feedback into actionable insights. This innovative software solution streamlines the pro

Users
  • Product Designer
  • UX Researcher
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Mid-Market
  • 27% Small-Business
Dovetail Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
102
Features
70
Useful
46
Time-saving
43
Insights
41
Cons
Missing Features
34
Limitations
30
Inefficient Tagging
26
Complexity
21
Lacking Features
20
Dovetail features and usability ratings that predict user satisfaction
8.6
Ease of Use
Average: 8.9
5.8
Invitation
Average: 8.5
4.7
Survey Link
Average: 8.7
8.9
Media Library
Average: 8.6
Seller Details
Company Website
Year Founded
2017
HQ Location
Sydney, Australia
Twitter
@hidovetail
2,167 Twitter followers
LinkedIn® Page
au.linkedin.com
181 employees on LinkedIn®
(164)4.5 out of 5
Optimized for quick response
4th Easiest To Use in Consumer Video Feedback software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dscout is a qualitative remote research platform for unlocking in-context user insights. Hundreds of the world’s most innovative companies trust our suite of remote research tools to collect “in-the-m

    Users
    • UX Researcher
    • Senior UX Researcher
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 60% Enterprise
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dscout Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    75
    Customer Support
    55
    Helpful
    35
    Features
    30
    Research Services
    27
    Cons
    Missing Features
    25
    Feature Limitations
    22
    Limited Functionality
    18
    Participant Management
    18
    Complex Usability
    17
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dscout features and usability ratings that predict user satisfaction
    8.4
    Ease of Use
    Average: 8.9
    7.9
    Invitation
    Average: 8.5
    8.5
    Survey Link
    Average: 8.7
    8.0
    Media Library
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    dscout
    Company Website
    Year Founded
    2011
    HQ Location
    Chicago, IL
    Twitter
    @dscout
    3,630 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    236 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dscout is a qualitative remote research platform for unlocking in-context user insights. Hundreds of the world’s most innovative companies trust our suite of remote research tools to collect “in-the-m

Users
  • UX Researcher
  • Senior UX Researcher
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 60% Enterprise
  • 24% Mid-Market
Dscout Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
75
Customer Support
55
Helpful
35
Features
30
Research Services
27
Cons
Missing Features
25
Feature Limitations
22
Limited Functionality
18
Participant Management
18
Complex Usability
17
Dscout features and usability ratings that predict user satisfaction
8.4
Ease of Use
Average: 8.9
7.9
Invitation
Average: 8.5
8.5
Survey Link
Average: 8.7
8.0
Media Library
Average: 8.6
Seller Details
Seller
dscout
Company Website
Year Founded
2011
HQ Location
Chicago, IL
Twitter
@dscout
3,630 Twitter followers
LinkedIn® Page
www.linkedin.com
236 employees on LinkedIn®