Best Chatbots Software - Page 28
Chatbots, which are often called virtual agents or virtual assistants, are used in place of a human to conduct specific tasks or provide information based on written or spoken requests. This functionality includes both external, customer-facing requests and internal, employee-facing requests. Chatbots allow users to interact with an application in a conversational manner, whether textually or audibly, to perform certain functions.
Although chatbots frequently utilize some degree of natural language processing (NLP) or speech recognition to understand written and spoken requests, they primarily function with the help of scripted conversations, which is in contradistinction to intelligent virtual assistants which utilize natural language understanding (NLU) to conduct human-like conversations. Businesses can leverage chatbot technology to automate tasks that formerly required human intervention. Based on a request from a user, the chatbot provides the user with an output, which is a response to the request in text or speech form.
Customer support tools, such as live chat software, help desk software, or contact center software, may already have chatbots implemented as a first line of defense when dealing with customers. However, they are becoming more widely used in other applications, such as sales and marketing knowledge bases. Users may even use them instead of a query language to find certain data points in business intelligence software; by simply typing or speaking a request to a business intelligence platform, a chatbot can provide the proper data. Chatbot capabilities are constantly expanding and becoming more frequently implemented in other types of software.
To qualify for inclusion in the Chatbots category, a product must:
Best Chatbots Software At A Glance
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- Overview
- User Satisfaction
- Seller Details
AI Customer Support Agents, AI Agents For Business Operations, Agentic AI Software, AI Agents
- 60% Mid-Market
- 40% Enterprise
3,590 Twitter followers
- Overview
- User Satisfaction
- Seller Details
SigmaMind AI is a platform for building, deploying, and managing conversational and voice AI agents. It enables businesses, developers, and agencies to create AI agents that understand context, integr
- 100% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
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Skit.ai is an AI-first SaaS voice automation company that helps enterprises transform the customer experience by automating their contact center queries. With over 10 million hours of training data, S
- 100% Mid-Market
- 33% Small-Business
- Overview
- User Satisfaction
- Seller Details
Innovative engagement between brand and customer Live interaction, data capture and customer profiling Drive incremental sales in physical environments
- 100% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Soul Machines™ is the world leader in humanizing AI to create astonishing Digital People. Our Digital People have an amazing, patented Digital Brain which contextualizes and adapts in real time to sit
- 100% Small-Business
- 50% Enterprise
- Overview
- Pros and Cons
- User Satisfaction
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The modern standard for secure, anonymous incident reporting and end-to-end case management. Designed by psychologists to make it easier to speak up and investigate wrongdoing at work.
- 75% Small-Business
- 25% Mid-Market
- Overview
- User Satisfaction
- Seller Details
Spryngtime is building ChatGPT for support teams. We help support teams implement support bots that understand all your business' knowledge, answers customer questions, and does tasks like refunds/can
- 100% Small-Business
- Overview
- User Satisfaction
- Seller Details
Stobee for messaging and automation. Stobee is a technology partner for businesses looking to improve their communication and streamline their processes, with its messaging and automation services des
- 100% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
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Supsis – Omnichannel Live Support, Chatbot, and AI-Powered Customer Communication Platform Supsis is a comprehensive customer communication platform that unifies all conversations from your website
- 67% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
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Target First is the Conversational Platform that connects the company with its customers. Connected to ChatGPT, it’s No Code and very easy to use. Effortlessly, you connect ChatGPT to the content of y
- 100% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Tars Prime is an assistant tool that provides customer service chatbots for websites, improving your customer service capabilities.
- 100% Enterprise
759 Twitter followers
- Overview
- User Satisfaction
- Seller Details
A more connected, engaged and efficient working world starts here. The Bot Platform is an easy to use software tool that empowers HR and Comms Teams to supercharge the way they work using bots, autom
- 100% Enterprise
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
At Thinkstack, we believe AI should make conversations easier, not harder. Our tool empowers you to quickly build AI-powered chatbots that feel like real conversations. With thinkstack, you can: • A
- 100% Small-Business
- Overview
- User Satisfaction
- Seller Details
Use conversational AI to your advantage! Deliver a new customer support experience with the Tilde.AI conversational AI platform. Introduce multilingual chatbots with cutting edge natural language und
819 Twitter followers
- Overview
- User Satisfaction
- Seller Details
tolk.ai offers a generative AI-powered ecosystem to maximize customer experience and optimize team performance. Genii, an autonomous AI agent, accelerates conversion and improves customer satisfact
- 100% Mid-Market
