Top Free Chatbots Software

Chatbot platforms use artificial intelligence (AI) and natural language processing (NLP) to simulate human-like conversations with users via text or speech interfaces. These free software platforms are designed to understand user queries, provide relevant responses, and assist with various tasks or inquiries in real-time.

Free chatbot software offers a viable alternative for businesses seeking to enhance their online presence and improve customer satisfaction without investing in costly software. They can be deployed on websites, messaging platforms, mobile apps, and social media channels, enabling businesses to automate customer support, sales, and marketing processes. Additionally, they can be used for various purposes, including answering frequently asked questions, guiding users through processes, collecting feedback, and facilitating transactions.

This free software list includes some of G2’s top free chatbot software such as Drift, Intercom, and Zendesk Support Suite.

If you'd like to see more products and to evaluate additional feature options, compare all Chatbots Software to ensure you get the right product.

View Free Chatbots Software

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
159 Chatbots Products Available
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Intercom
(3,367)4.5 out of 5
Optimized for quick response
5th Easiest To Use in Chatbots software
View top Consulting Services for Intercom
Save to My Lists
Entry Level Price:$39.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Intercom is the only complete AI-first customer service platform, enhancing the customer experience, improving operational efficiency, and scaling with your business every step of the way. Our AI-firs

    Users
    • Customer Success Manager
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 58% Small-Business
    • 37% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Intercom is a comprehensive customer engagement platform that integrates live chat, automated messaging, and a robust help center to deliver personalized experiences at scale.
    • Users like Intercom's intuitive interface, seamless navigation, and variety of features that enhance customer interactions, including AI capabilities, automation tools, and robust reporting options.
    • Reviewers noted that Intercom can be expensive for small teams, some features are only available in higher-tier subscriptions, and the platform can experience occasional glitches and server downtime.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Intercom features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    Control
    Average: 8.8
    8.7
    Analytics
    Average: 8.5
    8.9
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Intercom, Inc.
    Company Website
    Year Founded
    2011
    HQ Location
    San Francisco, CA
    Twitter
    @intercom
    43,165 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,529 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Intercom is the only complete AI-first customer service platform, enhancing the customer experience, improving operational efficiency, and scaling with your business every step of the way. Our AI-firs

Users
  • Customer Success Manager
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 58% Small-Business
  • 37% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Intercom is a comprehensive customer engagement platform that integrates live chat, automated messaging, and a robust help center to deliver personalized experiences at scale.
  • Users like Intercom's intuitive interface, seamless navigation, and variety of features that enhance customer interactions, including AI capabilities, automation tools, and robust reporting options.
  • Reviewers noted that Intercom can be expensive for small teams, some features are only available in higher-tier subscriptions, and the platform can experience occasional glitches and server downtime.
Intercom features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
8.8
Control
Average: 8.8
8.7
Analytics
Average: 8.5
8.9
Collection of information
Average: 8.7
Seller Details
Seller
Intercom, Inc.
Company Website
Year Founded
2011
HQ Location
San Francisco, CA
Twitter
@intercom
43,165 Twitter followers
LinkedIn® Page
www.linkedin.com
1,529 employees on LinkedIn®
Zendesk Support Suite
(6,185)4.3 out of 5
Optimized for quick response
9th Easiest To Use in Chatbots software
View top Consulting Services for Zendesk Support Suite
Save to My Lists
Entry Level Price:$19.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. Zendesk solution works out-of-the-box, and is easy to modify in the event of change, enabling businesses to move faster

    Users
    • Customer Success Manager
    • Customer Service Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Mid-Market
    • 42% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zendesk Support Suite is a customer support platform that integrates multiple communication channels, automates workflow tasks, and provides data analytics for customer support teams.
    • Users frequently mention the ease of use, the ability to automate common tasks, and the robust data analytics as key benefits of using Zendesk Support Suite.
    • Users experienced challenges with the steep learning curve, the lack of individual accountability in customer support, and the limitations in customization and integration with other apps.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zendesk Support Suite features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.2
    8.0
    Control
    Average: 8.8
    8.2
    Analytics
    Average: 8.5
    8.4
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zendesk
    Company Website
    Year Founded
    2007
    HQ Location
    San Francisco, CA
    Twitter
    @Zendesk
    104,716 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,641 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. Zendesk solution works out-of-the-box, and is easy to modify in the event of change, enabling businesses to move faster

Users
  • Customer Success Manager
  • Customer Service Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Mid-Market
  • 42% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zendesk Support Suite is a customer support platform that integrates multiple communication channels, automates workflow tasks, and provides data analytics for customer support teams.
  • Users frequently mention the ease of use, the ability to automate common tasks, and the robust data analytics as key benefits of using Zendesk Support Suite.
  • Users experienced challenges with the steep learning curve, the lack of individual accountability in customer support, and the limitations in customization and integration with other apps.
Zendesk Support Suite features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.2
8.0
Control
Average: 8.8
8.2
Analytics
Average: 8.5
8.4
Collection of information
Average: 8.7
Seller Details
Seller
Zendesk
Company Website
Year Founded
2007
HQ Location
San Francisco, CA
Twitter
@Zendesk
104,716 Twitter followers
LinkedIn® Page
www.linkedin.com
6,641 employees on LinkedIn®

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Tidio
(1,647)4.7 out of 5
Optimized for quick response
7th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tidio is an all-in-one customer support software suite comprising (1) help desk, (2) live chat, (3) chatbot automation, and (4) AI agent features. Over 300,000 businesses across ecommerce, services, a

    Users
    • Owner
    • CEO
    Industries
    • Retail
    • Marketing and Advertising
    Market Segment
    • 92% Small-Business
    • 7% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Tidio is a platform that integrates live chat, AI chatbots, and other communication channels into a unified system, enabling businesses to engage with website visitors and provide customer support.
    • Users like Tidio's user-friendly interface, easy setup, and the ability to integrate and communicate with all company social networks in one place, saving time and making communication easier.
    • Reviewers experienced issues with the pricing structure, with some features only available in higher-tier plans, and limitations in customization of promo messages and chatbot size on desktop.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Tidio features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Control
    Average: 8.8
    8.8
    Analytics
    Average: 8.5
    9.0
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Tidio
    Company Website
    Year Founded
    2013
    HQ Location
    San Francisco, California
    Twitter
    @tidiochat
    1,283 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    176 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tidio is an all-in-one customer support software suite comprising (1) help desk, (2) live chat, (3) chatbot automation, and (4) AI agent features. Over 300,000 businesses across ecommerce, services, a

Users
  • Owner
  • CEO
Industries
  • Retail
  • Marketing and Advertising
Market Segment
  • 92% Small-Business
  • 7% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Tidio is a platform that integrates live chat, AI chatbots, and other communication channels into a unified system, enabling businesses to engage with website visitors and provide customer support.
  • Users like Tidio's user-friendly interface, easy setup, and the ability to integrate and communicate with all company social networks in one place, saving time and making communication easier.
  • Reviewers experienced issues with the pricing structure, with some features only available in higher-tier plans, and limitations in customization of promo messages and chatbot size on desktop.
Tidio features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
8.9
Control
Average: 8.8
8.8
Analytics
Average: 8.5
9.0
Collection of information
Average: 8.7
Seller Details
Seller
Tidio
Company Website
Year Founded
2013
HQ Location
San Francisco, California
Twitter
@tidiochat
1,283 Twitter followers
LinkedIn® Page
www.linkedin.com
176 employees on LinkedIn®
Drift
(1,251)4.4 out of 5
Optimized for quick response
View top Consulting Services for Drift
Save to My Lists
Entry Level Price:Starting at $2,500.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Drift is a human-centric, AI-powered buyer engagement platform. A platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touc

    Users
    • Sales Development Representative
    • Business Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 51% Mid-Market
    • 27% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Drift features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Control
    Average: 8.8
    8.1
    Analytics
    Average: 8.5
    8.2
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • KC
    Hassle free on my end. Easy for customer to book meetings with us Read review
    LR
    That is fully integrated with my calendar and links can be used multiple times, moreover makes easier to coordinate with clients all across the globe Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Salesloft
    Company Website
    Year Founded
    2011
    HQ Location
    Atlanta, GA
    Twitter
    @Salesloft
    18,731 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,253 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Drift is a human-centric, AI-powered buyer engagement platform. A platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touc

Users
  • Sales Development Representative
  • Business Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 51% Mid-Market
  • 27% Small-Business
Drift features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
8.3
Control
Average: 8.8
8.1
Analytics
Average: 8.5
8.2
Collection of information
Average: 8.7
KC
Hassle free on my end. Easy for customer to book meetings with us Read review
LR
That is fully integrated with my calendar and links can be used multiple times, moreover makes easier to coordinate with clients all across the globe Read review
Seller Details
Seller
Salesloft
Company Website
Year Founded
2011
HQ Location
Atlanta, GA
Twitter
@Salesloft
18,731 Twitter followers
LinkedIn® Page
www.linkedin.com
1,253 employees on LinkedIn®
Learn more
Smartsupp
(814)4.7 out of 5
12th Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Smartsupp helps businesses grow online sales with advanced AI Shopping Assistants, live chat, and classical chatbots. We offer everything you need to grow your online sales: an easy-to-use platform

    Users
    • CEO
    • Owner
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 97% Small-Business
    • 3% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Smartsupp is a live chat and chatbot solution that enhances customer communication and provides real-time visitor tracking.
    • Users frequently mention the ease of use, seamless integration with websites and e-commerce platforms, and the ability to view all visitors at once, highlighting the quick installation, user-friendly interface, and the beneficial automated chatbot feature.
    • Reviewers experienced limitations with the free plan, a need for more customization options for the chatbot, and found that advanced analytics require higher-tier plans, also mentioning occasional glitches and difficulties in setup.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Smartsupp features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.7
    Control
    Average: 8.8
    8.6
    Analytics
    Average: 8.5
    8.7
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Smartsupp
    Year Founded
    2013
    HQ Location
    Brno, South Moravia
    Twitter
    @SmartsuppCOM
    433 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    43 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Smartsupp helps businesses grow online sales with advanced AI Shopping Assistants, live chat, and classical chatbots. We offer everything you need to grow your online sales: an easy-to-use platform

Users
  • CEO
  • Owner
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 97% Small-Business
  • 3% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Smartsupp is a live chat and chatbot solution that enhances customer communication and provides real-time visitor tracking.
  • Users frequently mention the ease of use, seamless integration with websites and e-commerce platforms, and the ability to view all visitors at once, highlighting the quick installation, user-friendly interface, and the beneficial automated chatbot feature.
  • Reviewers experienced limitations with the free plan, a need for more customization options for the chatbot, and found that advanced analytics require higher-tier plans, also mentioning occasional glitches and difficulties in setup.
Smartsupp features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
8.7
Control
Average: 8.8
8.6
Analytics
Average: 8.5
8.7
Collection of information
Average: 8.7
Seller Details
Seller
Smartsupp
Year Founded
2013
HQ Location
Brno, South Moravia
Twitter
@SmartsuppCOM
433 Twitter followers
LinkedIn® Page
www.linkedin.com
43 employees on LinkedIn®
Learn more
Birdeye
(3,213)4.7 out of 5
Optimized for quick response
4th Easiest To Use in Chatbots software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to ge

    Users
    • Owner
    • Marketing Manager
    Industries
    • Hospital & Health Care
    • Real Estate
    Market Segment
    • 55% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Birdeye is a platform that consolidates customer reviews from various sources, allows businesses to respond to them, and provides AI-generated responses to assist in managing feedback.
    • Users frequently mention the ease of use, the ability to manage and respond to reviews from one place, and the helpfulness of AI-generated responses in managing customer feedback.
    • Users mentioned occasional issues with notifications and preferences for communication, and some found certain functionalities of Birdeye unfamiliar or complicated to use.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Birdeye features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
    8.7
    Control
    Average: 8.8
    8.8
    Analytics
    Average: 8.5
    9.0
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Birdeye
    Company Website
    Year Founded
    2012
    HQ Location
    Palo Alto, CA
    Twitter
    @BirdEye_
    5,283 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,264 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to ge

Users
  • Owner
  • Marketing Manager
Industries
  • Hospital & Health Care
  • Real Estate
Market Segment
  • 55% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Birdeye is a platform that consolidates customer reviews from various sources, allows businesses to respond to them, and provides AI-generated responses to assist in managing feedback.
  • Users frequently mention the ease of use, the ability to manage and respond to reviews from one place, and the helpfulness of AI-generated responses in managing customer feedback.
  • Users mentioned occasional issues with notifications and preferences for communication, and some found certain functionalities of Birdeye unfamiliar or complicated to use.
Birdeye features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.2
8.7
Control
Average: 8.8
8.8
Analytics
Average: 8.5
9.0
Collection of information
Average: 8.7
Seller Details
Seller
Birdeye
Company Website
Year Founded
2012
HQ Location
Palo Alto, CA
Twitter
@BirdEye_
5,283 Twitter followers
LinkedIn® Page
www.linkedin.com
1,264 employees on LinkedIn®
Kore.AI
(388)4.7 out of 5
Optimized for quick response
15th Easiest To Use in Chatbots software
View top Consulting Services for Kore.AI
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kore.ai is focused on accelerating value generation from AI for leading brands around the world. It provides comprehensive offerings for AI work, process automation and service use cases coupled with

    Users
    • Software Engineer
    • Associate
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Enterprise
    • 32% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Kore,aI is a platform designed to create and deploy conversational AI solutions, with features such as user-friendly interface, advanced NLP, machine learning capabilities, and Gen AI features.
    • Reviewers appreciate the platform's ease of use, its ability to deliver high-quality conversational AI solutions, and the comprehensive training provided, which includes hands-on exercises and clear guidance from instructors.
    • Users reported issues with the platform's speed, with some finding it slow, and others experiencing bugs and glitches, particularly with the bookmark feature and the transition from version XO10 to XO11.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kore.AI features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    Control
    Average: 8.8
    8.8
    Analytics
    Average: 8.5
    8.9
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kore.ai
    Company Website
    Year Founded
    2013
    HQ Location
    Orlando, FL
    Twitter
    @koredotai
    5,612 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,104 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kore.ai is focused on accelerating value generation from AI for leading brands around the world. It provides comprehensive offerings for AI work, process automation and service use cases coupled with

Users
  • Software Engineer
  • Associate
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Enterprise
  • 32% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Kore,aI is a platform designed to create and deploy conversational AI solutions, with features such as user-friendly interface, advanced NLP, machine learning capabilities, and Gen AI features.
  • Reviewers appreciate the platform's ease of use, its ability to deliver high-quality conversational AI solutions, and the comprehensive training provided, which includes hands-on exercises and clear guidance from instructors.
  • Users reported issues with the platform's speed, with some finding it slow, and others experiencing bugs and glitches, particularly with the bookmark feature and the transition from version XO10 to XO11.
Kore.AI features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
8.8
Control
Average: 8.8
8.8
Analytics
Average: 8.5
8.9
Collection of information
Average: 8.7
Seller Details
Seller
Kore.ai
Company Website
Year Founded
2013
HQ Location
Orlando, FL
Twitter
@koredotai
5,612 Twitter followers
LinkedIn® Page
www.linkedin.com
1,104 employees on LinkedIn®
SendPulse
(659)4.6 out of 5
Save to My Lists
Entry Level Price:$0
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SendPulse is an all-in-one marketing automation platform designed to help you streamline your sales and marketing efforts from start to finish and scale your business. SendPulse features include: - b

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 91% Small-Business
    • 9% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SendPulse is a digital marketing and website development solution that offers services such as email campaigns, chatbots, CRM, push notifications, and website development.
    • Users frequently mention the ease of use, seamless integrations, robust functionality, and the ability to handle multiple platforms and services such as email marketing, chatbots, and CRM.
    • Users experienced issues with pricing plans, customer support response time, and a steep learning curve, as well as limitations in template modification and detailed analytics.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SendPulse features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.7
    Control
    Average: 8.8
    8.6
    Analytics
    Average: 8.5
    8.8
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SendPulse
    Year Founded
    2015
    HQ Location
    New York
    Twitter
    @SendPulseCom
    2,448 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    161 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SendPulse is an all-in-one marketing automation platform designed to help you streamline your sales and marketing efforts from start to finish and scale your business. SendPulse features include: - b

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 91% Small-Business
  • 9% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SendPulse is a digital marketing and website development solution that offers services such as email campaigns, chatbots, CRM, push notifications, and website development.
  • Users frequently mention the ease of use, seamless integrations, robust functionality, and the ability to handle multiple platforms and services such as email marketing, chatbots, and CRM.
  • Users experienced issues with pricing plans, customer support response time, and a steep learning curve, as well as limitations in template modification and detailed analytics.
SendPulse features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
8.7
Control
Average: 8.8
8.6
Analytics
Average: 8.5
8.8
Collection of information
Average: 8.7
Seller Details
Seller
SendPulse
Year Founded
2015
HQ Location
New York
Twitter
@SendPulseCom
2,448 Twitter followers
LinkedIn® Page
www.linkedin.com
161 employees on LinkedIn®
Learn more
Landbot
(318)4.7 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:€40.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Landbot.io, the no-code AI Chatbot Generator, empowers businesses to build frictionless conversational experiences from end-to-end. Turning conversations into revenue, Landbot helps Sales, Marketi

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Financial Services
    Market Segment
    • 75% Small-Business
    • 19% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Landbot features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Control
    Average: 8.8
    8.6
    Analytics
    Average: 8.5
    9.2
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • NA
    I love how Landbot simplifies chatbot creation with a no-code interface, making it accessible for anyone to build highly engaging and interactive... Read review
    TO
    Very user friendly e reliable non-code platform Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Landbot.io
    Company Website
    Year Founded
    2017
    HQ Location
    Barcelona, ES
    Twitter
    @landbot_io
    2,201 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    73 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Landbot.io, the no-code AI Chatbot Generator, empowers businesses to build frictionless conversational experiences from end-to-end. Turning conversations into revenue, Landbot helps Sales, Marketi

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Financial Services
Market Segment
  • 75% Small-Business
  • 19% Mid-Market
Landbot features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
8.9
Control
Average: 8.8
8.6
Analytics
Average: 8.5
9.2
Collection of information
Average: 8.7
NA
I love how Landbot simplifies chatbot creation with a no-code interface, making it accessible for anyone to build highly engaging and interactive... Read review
TO
Very user friendly e reliable non-code platform Read review
Seller Details
Seller
Landbot.io
Company Website
Year Founded
2017
HQ Location
Barcelona, ES
Twitter
@landbot_io
2,201 Twitter followers
LinkedIn® Page
www.linkedin.com
73 employees on LinkedIn®
Botpress
(354)4.6 out of 5
View top Consulting Services for Botpress
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Botpress is an AI agent platform that empowers individuals and teams of all sizes to build, deploy, and monitor AI-powered agents for various applications. As a pioneer in the chatbot industry, Botpre

    Users
    • CEO
    • Founder
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 79% Small-Business
    • 15% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Botpress is a platform for building and implementing AI-powered chatbots, offering a range of features including a visual flow editor, AI agents, and integrations with other systems.
    • Reviewers frequently mention the ease of use, flexibility, and powerful AI features of Botpress, along with its helpful community support and learning resources such as video tutorials and a Discord channel.
    • Users mentioned challenges such as a steep learning curve for beginners, occasional UI changes, and issues with documentation and support for new features.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Botpress features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Control
    Average: 8.8
    7.9
    Analytics
    Average: 8.5
    8.3
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Botpress
    Company Website
    Year Founded
    2017
    HQ Location
    Quebec, QC
    Twitter
    @getbotpress
    2,501 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    47 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Botpress is an AI agent platform that empowers individuals and teams of all sizes to build, deploy, and monitor AI-powered agents for various applications. As a pioneer in the chatbot industry, Botpre

Users
  • CEO
  • Founder
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 79% Small-Business
  • 15% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Botpress is a platform for building and implementing AI-powered chatbots, offering a range of features including a visual flow editor, AI agents, and integrations with other systems.
  • Reviewers frequently mention the ease of use, flexibility, and powerful AI features of Botpress, along with its helpful community support and learning resources such as video tutorials and a Discord channel.
  • Users mentioned challenges such as a steep learning curve for beginners, occasional UI changes, and issues with documentation and support for new features.
Botpress features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.2
8.3
Control
Average: 8.8
7.9
Analytics
Average: 8.5
8.3
Collection of information
Average: 8.7
Seller Details
Seller
Botpress
Company Website
Year Founded
2017
HQ Location
Quebec, QC
Twitter
@getbotpress
2,501 Twitter followers
LinkedIn® Page
www.linkedin.com
47 employees on LinkedIn®
Botmaker
(287)4.5 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Botmaker is an advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels. With Botmaker you can build digital experiences with hybrid bo

    Users
    • Analista
    Industries
    • Financial Services
    • Telecommunications
    Market Segment
    • 60% Mid-Market
    • 26% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Botmaker features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Control
    Average: 8.8
    7.9
    Analytics
    Average: 8.5
    8.2
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • VR
    We have been using the Botmaker platform for over a year here in the park and having great experiences. Our service today is about 70% handled by... Read review
    MS
    They are always developing great innovations in automated flow robotics. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Botmaker
    Year Founded
    2016
    HQ Location
    Miami, US
    Twitter
    @botmaker_io
    304 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    183 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Botmaker is an advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels. With Botmaker you can build digital experiences with hybrid bo

Users
  • Analista
Industries
  • Financial Services
  • Telecommunications
Market Segment
  • 60% Mid-Market
  • 26% Small-Business
Botmaker features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.2
8.6
Control
Average: 8.8
7.9
Analytics
Average: 8.5
8.2
Collection of information
Average: 8.7
VR
We have been using the Botmaker platform for over a year here in the park and having great experiences. Our service today is about 70% handled by... Read review
MS
They are always developing great innovations in automated flow robotics. Read review
Seller Details
Seller
Botmaker
Year Founded
2016
HQ Location
Miami, US
Twitter
@botmaker_io
304 Twitter followers
LinkedIn® Page
www.linkedin.com
183 employees on LinkedIn®
Learn more
Wati
(355)4.6 out of 5
3rd Easiest To Use in Chatbots software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Wati is an end-to-end WhatsApp API solution specifically designed to assist small and medium-sized businesses (SMBs) in enhancing their communication strategies. By leveraging advanced chatbots, APIs,

    Users
    • Founder
    • CEO
    Industries
    • Education Management
    • Information Technology and Services
    Market Segment
    • 79% Small-Business
    • 20% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Wati is a communication tool that allows users to manage multiple chat and conversational supports, integrate with custom software, and automate business promotions on WhatsApp.
    • Reviewers frequently mention the user-friendly interface, easy integration, comprehensive documentation, and the ability to build a bot by oneself as standout features of Wati.
    • Reviewers noted issues with the pricing structure, occasional difficulties in understanding features, and slow response times from customer service as drawbacks of the product.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Wati features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    Control
    Average: 8.8
    8.0
    Analytics
    Average: 8.5
    8.6
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Wati
    Company Website
    Year Founded
    2019
    HQ Location
    Hong Kong, HK
    Twitter
    @Wati_io
    448 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    156 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Wati is an end-to-end WhatsApp API solution specifically designed to assist small and medium-sized businesses (SMBs) in enhancing their communication strategies. By leveraging advanced chatbots, APIs,

Users
  • Founder
  • CEO
Industries
  • Education Management
  • Information Technology and Services
Market Segment
  • 79% Small-Business
  • 20% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Wati is a communication tool that allows users to manage multiple chat and conversational supports, integrate with custom software, and automate business promotions on WhatsApp.
  • Reviewers frequently mention the user-friendly interface, easy integration, comprehensive documentation, and the ability to build a bot by oneself as standout features of Wati.
  • Reviewers noted issues with the pricing structure, occasional difficulties in understanding features, and slow response times from customer service as drawbacks of the product.
Wati features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.8
Control
Average: 8.8
8.0
Analytics
Average: 8.5
8.6
Collection of information
Average: 8.7
Seller Details
Seller
Wati
Company Website
Year Founded
2019
HQ Location
Hong Kong, HK
Twitter
@Wati_io
448 Twitter followers
LinkedIn® Page
www.linkedin.com
156 employees on LinkedIn®
Learn more
Customers.ai
(428)4.8 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Customers.ai is a powerful ecommerce solution that helps you identify your website visitors and reconnect with them through email and ads. It turns anonymous visitors into real leads by capturing and

    Users
    • Founder
    • Owner
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 79% Small-Business
    • 17% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Customers.ai is a marketing platform that provides visitor identification, lead capture, and customer intelligence data to help businesses improve their marketing and sales processes.
    • Reviewers frequently mention the platform's accurate lead intelligence, ease of use, seamless integration with other platforms, and exceptional customer support as key benefits.
    • Users experienced challenges with the initial technical setup, occasional software disconnections, and some found the pricing to be high for small businesses.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Customers.ai features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.7
    Control
    Average: 8.8
    9.8
    Analytics
    Average: 8.5
    9.9
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Customers.ai
    Year Founded
    2018
    HQ Location
    Boston, Massachusetts
    Twitter
    @CustomersAI
    6,189 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    35 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Customers.ai is a powerful ecommerce solution that helps you identify your website visitors and reconnect with them through email and ads. It turns anonymous visitors into real leads by capturing and

Users
  • Founder
  • Owner
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 79% Small-Business
  • 17% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Customers.ai is a marketing platform that provides visitor identification, lead capture, and customer intelligence data to help businesses improve their marketing and sales processes.
  • Reviewers frequently mention the platform's accurate lead intelligence, ease of use, seamless integration with other platforms, and exceptional customer support as key benefits.
  • Users experienced challenges with the initial technical setup, occasional software disconnections, and some found the pricing to be high for small businesses.
Customers.ai features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.2
9.7
Control
Average: 8.8
9.8
Analytics
Average: 8.5
9.9
Collection of information
Average: 8.7
Seller Details
Seller
Customers.ai
Year Founded
2018
HQ Location
Boston, Massachusetts
Twitter
@CustomersAI
6,189 Twitter followers
LinkedIn® Page
www.linkedin.com
35 employees on LinkedIn®
Learn more
FreshChat
(492)4.4 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Freshchat (a product of Freshworks Inc.) is a conversational engagement solution that helps businesses engage with customers across multiple channels such as web chat, email, phone, and social channel

    Users
    • Founder
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 58% Small-Business
    • 34% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • FreshChat features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Control
    Average: 8.8
    8.5
    Analytics
    Average: 8.5
    8.7
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Financial Services
    AF
    Its easy in use and it's clear for the agents when a customer reaches out. We are able to create specific chat bots that helps to guide our... Read review
    PP
    It's easy to use and is bug free. Customer support is great Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Freshworks
    Year Founded
    2010
    HQ Location
    San Mateo, CA
    Twitter
    @FreshworksInc
    18,875 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,591 employees on LinkedIn®
    Ownership
    NASDAQ: FRSH
Product Description
How are these determined?Information
This description is provided by the seller.

Freshchat (a product of Freshworks Inc.) is a conversational engagement solution that helps businesses engage with customers across multiple channels such as web chat, email, phone, and social channel

Users
  • Founder
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 58% Small-Business
  • 34% Mid-Market
FreshChat features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
8.6
Control
Average: 8.8
8.5
Analytics
Average: 8.5
8.7
Collection of information
Average: 8.7
Verified User in Financial Services
AF
Its easy in use and it's clear for the agents when a customer reaches out. We are able to create specific chat bots that helps to guide our... Read review
PP
It's easy to use and is bug free. Customer support is great Read review
Seller Details
Seller
Freshworks
Year Founded
2010
HQ Location
San Mateo, CA
Twitter
@FreshworksInc
18,875 Twitter followers
LinkedIn® Page
www.linkedin.com
8,591 employees on LinkedIn®
Ownership
NASDAQ: FRSH
Learn more
Appy Pie
(1,386)4.7 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    No-code solutions to start, run and grow your business in a well-rounded manner. Get started with Appy Pie's no-code mobile app builder (https://www.appypie.com/app-builder), no-code website builder (

    Users
    • CEO
    • Owner
    Industries
    • Health, Wellness and Fitness
    • Education Management
    Market Segment
    • 87% Small-Business
    • 10% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Appy Pie features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Control
    Average: 8.8
    9.3
    Analytics
    Average: 8.5
    9.2
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • SK
    Shefa support is very good. It was really a stress free app submission. Read review
    FJ
    customer service, ease of setup, quality tech Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Appy Pie LLP
    Year Founded
    2015
    HQ Location
    Delhi
    Twitter
    @AppyPieInc
    17,833 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    279 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

No-code solutions to start, run and grow your business in a well-rounded manner. Get started with Appy Pie's no-code mobile app builder (https://www.appypie.com/app-builder), no-code website builder (

Users
  • CEO
  • Owner
Industries
  • Health, Wellness and Fitness
  • Education Management
Market Segment
  • 87% Small-Business
  • 10% Mid-Market
Appy Pie features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
9.2
Control
Average: 8.8
9.3
Analytics
Average: 8.5
9.2
Collection of information
Average: 8.7
SK
Shefa support is very good. It was really a stress free app submission. Read review
FJ
customer service, ease of setup, quality tech Read review
Seller Details
Seller
Appy Pie LLP
Year Founded
2015
HQ Location
Delhi
Twitter
@AppyPieInc
17,833 Twitter followers
LinkedIn® Page
www.linkedin.com
279 employees on LinkedIn®
Learn more