Best Bot Platforms Software - Page 4

Matthew Miller
MM
Researched and written by Matthew Miller

Bot platforms are tools used to build and deploy interactive chatbots. Companies utilize the tools to create intelligent, conversational bots to interact with customers and help provide information to users. These platforms provide development tools such as frameworks and API toolsets for customizable bot creation. These bots tend to be scalable to serve on multiple communication platforms and across multiple devices simultaneously. Some offer advertising and payment features as well. These tools also provide maintenance features to combat issues that arise after publishing.

Many bot platfoms are built on top of artificial intelligence and machine learning products for advanced performance and analytics. They also utilize natural language processing (NLP) tools to interperet text and interact with AI platforms.

To qualify for inclusion in the Bot Platforms category, a product must:

Provide bot deployment capabilities
Provide bot development frameworks
Allow users to define behaviors and program responses
Provide users with tools for performing maintenance and updates to published bots.

Best Bot Platforms Software At A Glance

Leader:
Kore.AI
Kore.AI
Highest Performer:
Twixor
Twixor
Best Contender:
Amazon Lex
Amazon Lex
Most Niche:
IvyQuantum
IvyQuantum
Most Trending:
Botpress
Botpress
Show LessShow More
Best Contender:
Amazon Lex
Amazon Lex
Most Niche:
IvyQuantum
IvyQuantum
Most Trending:
Botpress
Botpress

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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235 Listings in Bot Platforms Available
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    G2 Score
Babble AI
(16)4.4 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Babble AI is a chatbot creator that leverages the power of the chat-GPT model. Key features and advantages include: Create chatbots that can engage with users in natural, human-like conversations Pro

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 63% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Babble AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    12
    Understanding
    5
    Customer Support
    4
    Easy Implementation
    4
    Easy Creation
    3
    Cons
    Limited Language Support
    2
    Routing Issues
    2
    Understanding Issues
    2
    Chatbot Limitations
    1
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Babble AI features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Ease of Use
    Average: 8.8
    8.9
    Quality of Support
    Average: 8.7
    8.9
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Ionaught Technologies Private Limited
    Year Founded
    2023
    HQ Location
    Thiruvananthapuram, IN
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Babble AI is a chatbot creator that leverages the power of the chat-GPT model. Key features and advantages include: Create chatbots that can engage with users in natural, human-like conversations Pro

Users
No information available
Industries
No information available
Market Segment
  • 63% Small-Business
  • 31% Mid-Market
Babble AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
12
Understanding
5
Customer Support
4
Easy Implementation
4
Easy Creation
3
Cons
Limited Language Support
2
Routing Issues
2
Understanding Issues
2
Chatbot Limitations
1
Expensive
1
Babble AI features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
8.9
Ease of Use
Average: 8.8
8.9
Quality of Support
Average: 8.7
8.9
AI Text Generation
Average: 8.5
Seller Details
Seller
Ionaught Technologies Private Limited
Year Founded
2023
HQ Location
Thiruvananthapuram, IN
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Read Babble AI Reviews
SnatchBot
(33)4.7 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SnatchBot is a bot builder platform designed to add multi-channel messaging to any system.

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 67% Mid-Market
    • 24% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SnatchBot features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.8
    Ease of Use
    Average: 8.8
    9.8
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SnatchBot
    Year Founded
    2015
    HQ Location
    Hertzlia Pituach, IL
    Twitter
    @snatch_bot
    29,384 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    32 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SnatchBot is a bot builder platform designed to add multi-channel messaging to any system.

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 67% Mid-Market
  • 24% Small-Business
SnatchBot features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.8
Ease of Use
Average: 8.8
9.8
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
SnatchBot
Year Founded
2015
HQ Location
Hertzlia Pituach, IL
Twitter
@snatch_bot
29,384 Twitter followers
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
Read SnatchBot Reviews

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Cognigy.AI
(13)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cognigy is revolutionizing the customer service industry by providing the most cutting-edge AI workforce on the market. Its award-winning solution empowers businesses to deliver exceptional customer s

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 38% Enterprise
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Cognigy.AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Chatbot Development
    2
    Efficiency
    2
    Analytics
    1
    Automation
    1
    Cons
    Limited Features
    2
    Bot Functionality
    1
    Chat Management
    1
    Complex Workflows
    1
    Data Analytics Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Cognigy.AI features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    Ease of Use
    Average: 8.8
    9.2
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Cognigy.AI
    Year Founded
    2016
    HQ Location
    Düsseldorf, North Rhine-Westphalia
    Twitter
    @cognigy
    858 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    221 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Cognigy is revolutionizing the customer service industry by providing the most cutting-edge AI workforce on the market. Its award-winning solution empowers businesses to deliver exceptional customer s

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 38% Enterprise
  • 31% Mid-Market
Cognigy.AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Chatbot Development
2
Efficiency
2
Analytics
1
Automation
1
Cons
Limited Features
2
Bot Functionality
1
Chat Management
1
Complex Workflows
1
Data Analytics Issues
1
Cognigy.AI features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.0
9.4
Ease of Use
Average: 8.8
9.2
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
Cognigy.AI
Year Founded
2016
HQ Location
Düsseldorf, North Rhine-Westphalia
Twitter
@cognigy
858 Twitter followers
LinkedIn® Page
www.linkedin.com
221 employees on LinkedIn®
Read Cognigy.AI Reviews
Microsoft Bot Framework
(10)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Microsoft Bot Framework provides tools needed to build and connect intelligent bots that interact naturally.

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 60% Mid-Market
    • 20% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Microsoft Bot Framework Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    6
    Chatbot Development
    5
    Easy Creation
    5
    AI Integration
    2
    Features
    2
    Cons
    Chatbot Limitations
    2
    Learning Curve
    2
    Limited Integration
    2
    Complexity
    1
    Delayed Response
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Microsoft Bot Framework features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Ease of Use
    Average: 8.8
    8.7
    Quality of Support
    Average: 8.7
    9.5
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Microsoft Bot Framework
    HQ Location
    N/A
Product Description
How are these determined?Information
This description is provided by the seller.

Microsoft Bot Framework provides tools needed to build and connect intelligent bots that interact naturally.

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 60% Mid-Market
  • 20% Enterprise
Microsoft Bot Framework Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
6
Chatbot Development
5
Easy Creation
5
AI Integration
2
Features
2
Cons
Chatbot Limitations
2
Learning Curve
2
Limited Integration
2
Complexity
1
Delayed Response
1
Microsoft Bot Framework features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.9
Ease of Use
Average: 8.8
8.7
Quality of Support
Average: 8.7
9.5
AI Text Generation
Average: 8.5
Seller Details
Seller
Microsoft Bot Framework
HQ Location
N/A
Read Microsoft Bot Framework Reviews
Teneo.ai
(16)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Teneo.AI enables you to automate any CCaaS to provide the most accurate customer service experience available on the market with Generative AI and Conversational AI. Teneo is an AI orchestration pl

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 56% Small-Business
    • 38% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Teneo.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Chatbot Development
    2
    Analytics
    1
    Connectivity
    1
    Customer Support
    1
    Customization
    1
    Cons
    Complexity
    1
    Complex Usability
    1
    Data Management
    1
    Expensive
    1
    Limited Customization
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Teneo.ai features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Ease of Use
    Average: 8.8
    9.0
    Quality of Support
    Average: 8.7
    8.3
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Teneo.ai
    Year Founded
    2000
    HQ Location
    Stockholm, SE
    Twitter
    @teneo_ai
    2,624 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    62 employees on LinkedIn®
    Ownership
    STO: ASAI
Product Description
How are these determined?Information
This description is provided by the seller.

Teneo.AI enables you to automate any CCaaS to provide the most accurate customer service experience available on the market with Generative AI and Conversational AI. Teneo is an AI orchestration pl

Users
No information available
Industries
No information available
Market Segment
  • 56% Small-Business
  • 38% Enterprise
Teneo.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Chatbot Development
2
Analytics
1
Connectivity
1
Customer Support
1
Customization
1
Cons
Complexity
1
Complex Usability
1
Data Management
1
Expensive
1
Limited Customization
1
Teneo.ai features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
8.3
Ease of Use
Average: 8.8
9.0
Quality of Support
Average: 8.7
8.3
AI Text Generation
Average: 8.5
Seller Details
Seller
Teneo.ai
Year Founded
2000
HQ Location
Stockholm, SE
Twitter
@teneo_ai
2,624 Twitter followers
LinkedIn® Page
www.linkedin.com
62 employees on LinkedIn®
Ownership
STO: ASAI
Read Teneo.ai Reviews
Certainly
(11)4.8 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Certainly is on a mission to help businesses build incredible user experiences for ecommerce, replacing clicks with conversations. The Certainly Conversational AI software connects seamlessly across

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 55% Mid-Market
    • 36% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Certainly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    AI Technology
    2
    Automation
    2
    Easy Integrations
    2
    Integrations
    2
    Solutions
    2
    Cons
    AI Limitations
    1
    Chatbot Limitations
    1
    Data Analytics Issues
    1
    Data Management
    1
    Developer Dependency
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Certainly features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    7.9
    Ease of Use
    Average: 8.8
    9.6
    Quality of Support
    Average: 8.7
    10.0
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Certainly
    Year Founded
    2017
    HQ Location
    Copenhagen , Capital Region
    Twitter
    @Certainly_io
    168 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    23 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Certainly is on a mission to help businesses build incredible user experiences for ecommerce, replacing clicks with conversations. The Certainly Conversational AI software connects seamlessly across

Users
No information available
Industries
No information available
Market Segment
  • 55% Mid-Market
  • 36% Small-Business
Certainly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
AI Technology
2
Automation
2
Easy Integrations
2
Integrations
2
Solutions
2
Cons
AI Limitations
1
Chatbot Limitations
1
Data Analytics Issues
1
Data Management
1
Developer Dependency
1
Certainly features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
7.9
Ease of Use
Average: 8.8
9.6
Quality of Support
Average: 8.7
10.0
AI Text Generation
Average: 8.5
Seller Details
Seller
Certainly
Year Founded
2017
HQ Location
Copenhagen , Capital Region
Twitter
@Certainly_io
168 Twitter followers
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
Read Certainly Reviews
Botsify
(11)4.2 out of 5
Save to My Lists
Entry Level Price:$49.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Botsify is AI enabled live chat solution for businesses, so you can delight your customers and improve your sales. It enables you to engage your visitors in real-time, send personalized messages, and

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 64% Small-Business
    • 18% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Botsify Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Bot Customization
    2
    AI Integration
    1
    API Integration
    1
    Chatbot Development
    1
    Cons
    Learning Curve
    2
    Limited Integration
    2
    Chatbot Limitations
    1
    Complexity
    1
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Botsify features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    7.9
    Ease of Use
    Average: 8.8
    8.6
    Quality of Support
    Average: 8.7
    9.2
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Botsify
    Year Founded
    2016
    HQ Location
    Karachi, PK
    Twitter
    @botsify_app
    876 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    20 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Botsify is AI enabled live chat solution for businesses, so you can delight your customers and improve your sales. It enables you to engage your visitors in real-time, send personalized messages, and

Users
No information available
Industries
No information available
Market Segment
  • 64% Small-Business
  • 18% Enterprise
Botsify Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Bot Customization
2
AI Integration
1
API Integration
1
Chatbot Development
1
Cons
Learning Curve
2
Limited Integration
2
Chatbot Limitations
1
Complexity
1
Expensive
1
Botsify features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
7.9
Ease of Use
Average: 8.8
8.6
Quality of Support
Average: 8.7
9.2
AI Text Generation
Average: 8.5
Seller Details
Seller
Botsify
Year Founded
2016
HQ Location
Karachi, PK
Twitter
@botsify_app
876 Twitter followers
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®
Read Botsify Reviews
Enterprise Chatbot Platform
(11)4.7 out of 5
View top Consulting Services for Enterprise Chatbot Platform
Save to My Lists
Entry Level Price:Starting at $600.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    An easy-to-use platform that helps brands develop smart chatbots to attract and retain customers. With this platform, you can automate and scale consumer interactions on the most popular messaging cha

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 91% Small-Business
    • 9% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Enterprise Chatbot Platform features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Ease of Use
    Average: 8.8
    10.0
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    BotsCrew
    Year Founded
    2016
    HQ Location
    London, UK
    Twitter
    @Bots_Crew
    335 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    61 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

An easy-to-use platform that helps brands develop smart chatbots to attract and retain customers. With this platform, you can automate and scale consumer interactions on the most popular messaging cha

Users
No information available
Industries
No information available
Market Segment
  • 91% Small-Business
  • 9% Mid-Market
Enterprise Chatbot Platform features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.0
Ease of Use
Average: 8.8
10.0
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
BotsCrew
Year Founded
2016
HQ Location
London, UK
Twitter
@Bots_Crew
335 Twitter followers
LinkedIn® Page
www.linkedin.com
61 employees on LinkedIn®
Read Enterprise Chatbot Platform Reviews
CBOT
(11)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CBOT started its journey by investing in R&D in AI technologies and became a leading conversational AI company with its 100% technology ownership, holistic product, and enterprise-level customer b

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 36% Enterprise
    • 36% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CBOT features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    Ease of Use
    Average: 8.8
    9.4
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    CBOT
    Year Founded
    2017
    HQ Location
    Istanbul, Istanbul
    Twitter
    @cbot_ai
    1,298 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    43 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CBOT started its journey by investing in R&D in AI technologies and became a leading conversational AI company with its 100% technology ownership, holistic product, and enterprise-level customer b

Users
No information available
Industries
No information available
Market Segment
  • 36% Enterprise
  • 36% Mid-Market
CBOT features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.0
9.4
Ease of Use
Average: 8.8
9.4
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
CBOT
Year Founded
2017
HQ Location
Istanbul, Istanbul
Twitter
@cbot_ai
1,298 Twitter followers
LinkedIn® Page
www.linkedin.com
43 employees on LinkedIn®
Read CBOT Reviews
Chatfuel
(45)4.4 out of 5
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chatfuel is an advanced messaging platform for automating business communication. Channels: - Social media: WhatsApp, Facebook Messenger, and Instagram; - Website: WhatsApp and Facebook chat buttons

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 84% Small-Business
    • 13% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Chatfuel Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Affordable
    1
    Automation
    1
    Ease of Use
    1
    Easy Creation
    1
    Easy Setup
    1
    Cons
    Expensive
    1
    Poor Customer Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Chatfuel features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Ease of Use
    Average: 8.8
    8.4
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Chatfuel Ai
    Year Founded
    2015
    HQ Location
    San Francisco, CA
    Twitter
    @chatfuel
    25,584 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    45 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chatfuel is an advanced messaging platform for automating business communication. Channels: - Social media: WhatsApp, Facebook Messenger, and Instagram; - Website: WhatsApp and Facebook chat buttons

Users
No information available
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 84% Small-Business
  • 13% Mid-Market
Chatfuel Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Affordable
1
Automation
1
Ease of Use
1
Easy Creation
1
Easy Setup
1
Cons
Expensive
1
Poor Customer Support
1
Chatfuel features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.0
Ease of Use
Average: 8.8
8.4
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
Chatfuel Ai
Year Founded
2015
HQ Location
San Francisco, CA
Twitter
@chatfuel
25,584 Twitter followers
LinkedIn® Page
www.linkedin.com
45 employees on LinkedIn®
Read Chatfuel Reviews
Rasa
(11)4.0 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rasa is the leader in generative conversational AI, empowering enterprises to optimize customer service processes and reduce costs by enabling next-level AI assistant development and operation at scal

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 82% Small-Business
    • 18% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Rasa Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    AI Integration
    2
    Ease of Use
    2
    Features
    2
    Innovation
    2
    Artificial Intelligence
    1
    Cons
    Complexity
    2
    AI Limitations
    1
    Difficult Navigation
    1
    Feature Complexity
    1
    Limited Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Rasa features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 9.0
    7.2
    Ease of Use
    Average: 8.8
    8.3
    Quality of Support
    Average: 8.7
    8.3
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Rasa
    Year Founded
    2016
    HQ Location
    San Francisco, US
    LinkedIn® Page
    www.linkedin.com
    137 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rasa is the leader in generative conversational AI, empowering enterprises to optimize customer service processes and reduce costs by enabling next-level AI assistant development and operation at scal

Users
No information available
Industries
No information available
Market Segment
  • 82% Small-Business
  • 18% Enterprise
Rasa Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
AI Integration
2
Ease of Use
2
Features
2
Innovation
2
Artificial Intelligence
1
Cons
Complexity
2
AI Limitations
1
Difficult Navigation
1
Feature Complexity
1
Limited Features
1
Rasa features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 9.0
7.2
Ease of Use
Average: 8.8
8.3
Quality of Support
Average: 8.7
8.3
AI Text Generation
Average: 8.5
Seller Details
Seller
Rasa
Year Founded
2016
HQ Location
San Francisco, US
LinkedIn® Page
www.linkedin.com
137 employees on LinkedIn®
Read Rasa Reviews
Thoughtly
(12)4.2 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Thoughtly helps businesses build and deploy human-like AI voice agents that integrate with your entire tech stack.

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 100% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Thoughtly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    AI Integration
    4
    Ease of Use
    4
    User Interface
    3
    Customer Success
    2
    Features
    2
    Cons
    Missing Features
    2
    Bug Issues
    1
    Delayed Response
    1
    Learning Curve
    1
    Poor Customer Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Thoughtly features and usability ratings that predict user satisfaction
    7.5
    Has the product been a good partner in doing business?
    Average: 9.0
    7.5
    Ease of Use
    Average: 8.8
    6.3
    Quality of Support
    Average: 8.7
    6.7
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Thoughtly
    Year Founded
    2023
    HQ Location
    New York City, US
    Twitter
    @thoughtlyai
    2,981 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    17 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Thoughtly helps businesses build and deploy human-like AI voice agents that integrate with your entire tech stack.

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 100% Small-Business
Thoughtly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
AI Integration
4
Ease of Use
4
User Interface
3
Customer Success
2
Features
2
Cons
Missing Features
2
Bug Issues
1
Delayed Response
1
Learning Curve
1
Poor Customer Support
1
Thoughtly features and usability ratings that predict user satisfaction
7.5
Has the product been a good partner in doing business?
Average: 9.0
7.5
Ease of Use
Average: 8.8
6.3
Quality of Support
Average: 8.7
6.7
AI Text Generation
Average: 8.5
Seller Details
Seller
Thoughtly
Year Founded
2023
HQ Location
New York City, US
Twitter
@thoughtlyai
2,981 Twitter followers
LinkedIn® Page
www.linkedin.com
17 employees on LinkedIn®
Read Thoughtly Reviews
BotStar
(20)3.4 out of 5
Save to My Lists
Entry Level Price:Free 50 Sessions/month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Online chatbot platform that lets businesses design, develop and train chatbots visually for Messenger and Websites.

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 75% Small-Business
    • 25% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • BotStar features and usability ratings that predict user satisfaction
    6.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Ease of Use
    Average: 8.8
    7.9
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    BotStar
    Year Founded
    2017
    HQ Location
    Singapore, SG
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Online chatbot platform that lets businesses design, develop and train chatbots visually for Messenger and Websites.

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 75% Small-Business
  • 25% Mid-Market
BotStar features and usability ratings that predict user satisfaction
6.9
Has the product been a good partner in doing business?
Average: 9.0
8.3
Ease of Use
Average: 8.8
7.9
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
BotStar
Year Founded
2017
HQ Location
Singapore, SG
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
Read BotStar Reviews
Flow.ai
(17)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Create and manage chatbots to automate customer service, marketing and CX across digital messaging channels like Messenger, WhatsApp, Web Widget, Telegram, Voice and more in over 100+ languages.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 41% Small-Business
    • 41% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Flow.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Bot Customization
    1
    Ease of Use
    1
    Easy Creation
    1
    Easy Integrations
    1
    Cons
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Flow.ai features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Ease of Use
    Average: 8.8
    9.4
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Flow.ai
    Year Founded
    2016
    HQ Location
    Tilburg, NB
    Twitter
    @theflowai
    369 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Create and manage chatbots to automate customer service, marketing and CX across digital messaging channels like Messenger, WhatsApp, Web Widget, Telegram, Voice and more in over 100+ languages.

Users
No information available
Industries
No information available
Market Segment
  • 41% Small-Business
  • 41% Mid-Market
Flow.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Bot Customization
1
Ease of Use
1
Easy Creation
1
Easy Integrations
1
Cons
Expensive
1
Flow.ai features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
9.1
Ease of Use
Average: 8.8
9.4
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
Flow.ai
Year Founded
2016
HQ Location
Tilburg, NB
Twitter
@theflowai
369 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
Read Flow.ai Reviews
Engagely.ai
(18)4.4 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    engagely.ai is an award-winning conversational customer engagement platform recognized by the Economic Times as the best tech brand in cognitive decision making forte. The multilingual conversational

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 33% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Engagely.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Efficiency
    1
    Helpful
    1
    Knowledge Base
    1
    Response Time
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Engagely.ai features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Ease of Use
    Average: 8.8
    8.5
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Engagely.ai
    Year Founded
    2012
    HQ Location
    Watford
    Twitter
    @engagelyai
    56 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    60 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

engagely.ai is an award-winning conversational customer engagement platform recognized by the Economic Times as the best tech brand in cognitive decision making forte. The multilingual conversational

Users
No information available
Industries
No information available
Market Segment
  • 33% Mid-Market
  • 33% Small-Business
Engagely.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Efficiency
1
Helpful
1
Knowledge Base
1
Response Time
1
Cons
This product has not yet received any negative sentiments.
Engagely.ai features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
8.7
Ease of Use
Average: 8.8
8.5
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
Engagely.ai
Year Founded
2012
HQ Location
Watford
Twitter
@engagelyai
56 Twitter followers
LinkedIn® Page
www.linkedin.com
60 employees on LinkedIn®
Read Engagely.ai Reviews
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