Botsify Reviews & Product Details

Botsify is a fantastic platform for creating chatbots, offering a user-friendly experience from start to finish. One of the standout features is its simplicity. As soon as you log in, Botsify provides step-by-step guidance, making it easy for anyone to create a chatbot, regardless of their prior experience. This guided approach ensures that you can quickly get your chatbot up and running without feeling overwhelmed.

Additionally, Botsify offers an impressive library of training videos within the application and on their YouTube channel. These videos provide valuable insights and instructions on how to optimize your chatbot’s performance. Whether you’re a beginner or an experienced user, these resources can enhance your understanding and help you make the most out of the platform. Review collected by and hosted on G2.com.

It may be a bit complex for beginners who are not familiar with these types of tools. However, Botsify offers a comprehensive training library to assist with this learning curve. Review collected by and hosted on G2.com.

Using Bitsify as a market researcher has been an absolute game-changer for me. This platform has streamlined and elevated my research process in ways I couldn't have imagined.

Bitsify's intuitive interface made it effortless to design and deploy surveys and data collection chatbots. The flexibility to customize chatbots to fit the unique needs of each research project has been a huge advantage. It allows me to gather insights from diverse target audiences with ease. Review collected by and hosted on G2.com.

While Bitsify offers numerous advantages, there are a few potential drawbacks to consider. First, the platform's pricing structure could be a concern, especially for small businesses or individual users. Depending on your usage and feature requirements, the cost of using Bitsify may not align with a limited budget.

Second, while the platform is user-friendly, the learning curve might be steeper for those who are not well-versed in chatbot development or AI technology. Users with minimal technical experience might find it challenging to fully utilize all of Bitsify's advanced features. However, the platform does offer tutorials and support to help users get up to speed Review collected by and hosted on G2.com.

We work in the aftermarket solutions to heavy equipments and it helps us a lot that we can share cards with images so that the client can see the parts before they buy them to determine whether it is what they are looking for or not. Also the IA has helped us reduce considerably the amount of workload our contact center used to have. Review collected by and hosted on G2.com.

None that I can think of at this time. Everything has been great since the first contact. We even had a DEMO together to fully view the functionality of the tool before buying it. Review collected by and hosted on G2.com.

What I like the most is how easy it is to create a chatbot. From the moment you log in, Botsify guides you step by step. They also have an incredible library of training videos in the app and on their YouTube channel. You can also upload your logo and change the colors easily. They also have a live test button to see the changes immediately. Review collected by and hosted on G2.com.

You have to practice a little since if you are not used to using these tools it can be complex at first, although they have a very comprehensive training library to help you. In my experience, customer service has been quite good. Review collected by and hosted on G2.com.

Competitive pricing, Multi languages, AI & NLP - Keyword Jump and global keyword, Channel - website, Slack and Facebook, GPT-4 integration, train on the knowledge, Provide basic Bot analytics, Flexible on the feature provision, API integration, Multi-media support Review collected by and hosted on G2.com.

Manual Language translation

No entity and Intent identification

Licensing for Google Dialogueflow

No Webhooks - call an API inside your chatbot flow to send or get data from other applications

No location sharing

Lack the e-commerce integrations such as Payments, shopfiy, buy directly on the chatbot and cart abandonemnt Review collected by and hosted on G2.com.

The AI chatbot can learn from my custom data and can address queries through multiple channels. It was easy to set up and got it running within an hour. It was able to resolve my queries over 90% of the time. Review collected by and hosted on G2.com.

Nothing specific. it got my job done. Very few times I did see latency issues but it didn't impact the user experience as such. The results could be a little faster and the development UI can be a little better. Review collected by and hosted on G2.com.

The possibility to quickly deploy and test Review collected by and hosted on G2.com.

Could have even more integrations and possibilities to fleibilise the bot. Review collected by and hosted on G2.com.

variety of platform, the bot work for website chat, Facebook messenger, Instagram, telegram

the best integration is with their live chat widget for WordPress sites Review collected by and hosted on G2.com.

their bot flow builder isn't the best UI; they should work on it Review collected by and hosted on G2.com.

Setting and executing a communication strategy is complex - even with a chatbot. I value how easy it is to create a chatbot with Botsify. From the moment you log in, Botsify walks you through the features. Also, Botsify has a fantastic video training library inside the app as well as a YouTube channel with additional helpful videos.

The builder enables you to upload a logo and change your own colors very easily. There is a live test button that takes you to your bot to see the immediate changes. Review collected by and hosted on G2.com.

There is a marginal learning curve, but the team has done their best to create a robust training library to help with this. I think Botsify is relatively intuitive. Also, I've had a great experience communicating with their customer service so far. Review collected by and hosted on G2.com.

I like the pre built templates that comes with the software. This helps to get users started quickly with the software.

I also like that botsify provides the ability to save responses from users to a form. Review collected by and hosted on G2.com.

I think the UI is not as intuitive as that of competing solutions i hope it can be upgraded to making using the solution more enjoyable Review collected by and hosted on G2.com.