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Zoho Mail Reviews & Product Details

NP
Founder, CEO
Small-Business(50 or fewer emp.)
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Zoho Mail Overview

What is Zoho Mail?

What does Zoho Mail offer? With 16 million happy users and more than a decade of experience, Zoho Mail is packed with useful features. It nails down the basics and also caters to demanding businesses. Below are some of the bells and whistles that comprise Zoho Mail. ☑️ Custom domain as unique as you Give your brand or business that authentic exterior and increase brand awareness with the option to create a custom domain for your business email. Zoho Mail lets you purchase your own domain and set it up, if you don't own one already. ☑️ Supercharged email with a suite of apps Crush emails, keep an eye on your calendar, create contextual notes from emails, tick off your to-dos, and more with the suite of apps Zoho Mail comes with. These apps are tightly integrated and talk well with each other so that your workflow is frictionless. ☑️ A truck-load of integrations Zoho Mail cooperates with a host of other third-party applications. Now you can get your project details from Asana, jump into a Zoom meeting, or encrypt your emails using PGP, all within your Zoho Mail inbox. These integrations stay right inside your inbox so that you can quickly access them. ☑️ Take your collaboration up a notch Zoho Mail has a nifty feature called Streams that adds a flavor of social media to your emails. Everyone can come together, ideate, and execute a plan without the hassle of unending email threads. Email delegation ☑️ Delegate and conquer your day with the email delegation feature in Zoho Mail. You can assign people to take care of your inbox while maintaining control by giving role-based access to ensure security and privacy. ☑️ AI assistance Everyone needs a helping hand in their life and Zia does just that. Zia with Zoho Mail is your AI version of a knight in shining armor. With Zia by your side, email efficiency can vastly improve because it can help you with drafting responses and summarizing messages. ☑️ Robust security With great power comes great responsibility. This is where Zoho Mail takes much pride in following best-in-class security, compliance, and privacy practices. These make sure that your emailing experience is secure and your data remains yours truly. ✔️Other features ✔️Admin control ✔️Easy migration ✔️Offline emailing ✔️Native desktop and mobile apps ✔️24/7 support With a privacy-first approach, Zoho Mail can transform the way you go about your emails. Get started with Zoho Mail now!

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Zoho Mail Details
Languages Supported
Bengali, Bulgarian, Czech, Danish, German, English, French, Hindi, Croatian, Hungarian, Italian, Japanese, Korean, Marathi, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Tamil, Telugu, Turkish, Ukrainian, Chinese (Simplified)
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Product Description

Business Email Hosting with rich webmail client, POP/IMAP access, integrated Calendar, Contacts, Notes, Tasks apps and more


Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
103,600 Twitter followers
LinkedIn® Page
www.linkedin.com
24,715 employees on LinkedIn®
Phone
+1 (888) 900-9646
Description

Zoho Corporation is a software development company, privately held and profitable. It offers beautifully smart software to help you grow your business. With over 50 million users worldwide, Zoho's 45+ products aid your sales and marketing, support and collaboration, finance and recruitment needs, with the long term vision to transform the way you work. Our Global HQ is in Chennai, India, and the US HQ is in Austin, Texas.


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Zoho Mail Integrations

(6)
Integration information sourced from real user reviews.

Recent Zoho Mail Reviews

A
adrian .Mid-Market (51-1000 emp.)
3.5 out of 5
"A professional, secure, and distraction-free email solution"
What I value most about Zoho Mail is its ad-free approach and clean interface, which allows for focused communication without distractions. It also...
ER
Eric Ezra R.Small-Business (50 or fewer emp.)
5.0 out of 5
"Zoho the Best Business Email System"
I love how easy it is to setup and use. Someone with a basic IT background can do it.
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
0.0 out of 5
"Support is effectively an unresponsive blackbox"
Incredibly cost effective and easy to set up, plus most other SaaS tools have integrations with Zoho.

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701 Zoho Mail Reviews

4.4 out of 5
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701 Zoho Mail Reviews
4.4 out of 5
701 Zoho Mail Reviews
4.4 out of 5

Zoho Mail Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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Cons

Overall Review Sentiment for Zoho MailQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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RP
Team Manager
Information Technology and Services
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zoho Mail?

Zoho mail lets you create emails using a domain you already own, or buy off the domain from them first. A lot of other providers are available for this service, but we only use Zoho because of its cost effective pricing plans. Moreover, the UI is very simple and intuitive. Hence, we have chosen it over other providers! Review collected by and hosted on G2.com.

What do you dislike about Zoho Mail?

We would appreciate if there was a way to add files with larger sizes in attachments while sending mails, as the current limit is not enough for us. Therefore, we have to use cloud services to upload first, and attach the link in the mail. Just a bit too hard! Review collected by and hosted on G2.com.

What problems is Zoho Mail solving and how is that benefiting you?

It allows us to host domain e-mails directly without using any third party in between, as well as allows our team members to use it as a mail service like Gmail. It's UI is better, intuitive, and it's much more secure. Review collected by and hosted on G2.com.

KS
Senior Graphics and UI UX Designer
Hospital & Health Care
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Organic Review from User Profile
What do you like best about Zoho Mail?

I love that the zoho mail is free and has no ads at all. Although, my organization has provided my with the company email id for zoho. I also have my personal email ID's logged in via zoho. I like that the zoho has many more other workplace apps and integrations which are so much affordable then its competitors. Its very easy to use, implement at work in zoho and the UI is minimal and ad free like I said. Zoho mail is the first app I open everyday when I start my work. Review collected by and hosted on G2.com.

What do you dislike about Zoho Mail?

The customer support is slow, meaning their response times are slower than the other competitors. Integrations to third-party apps are minimal, while they have their own Zoho ecosystem, it is best to have some third-party apps integrations. Review collected by and hosted on G2.com.

What problems is Zoho Mail solving and how is that benefiting you?

Its very cost effective business email. it has privacy and security like its competitors but is still ad-free. And the most important thing, collaboration of various teams under one eco-system. like CRM, WorkDrive, Project, Finance etc. Review collected by and hosted on G2.com.

A
IT Nivel 2
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Thank You page
Translated Using AI
What do you like best about Zoho Mail?

What I value most about Zoho Mail is its ad-free approach and clean interface, which allows for focused communication without distractions. It also stands out for its robustness in security matters, support for custom domains, and seamless integration with other tools in the Zoho ecosystem, making collaborative work and business management easier from a single place. Review collected by and hosted on G2.com.

What do you dislike about Zoho Mail?

Although the overall experience is good, the mobile app can be somewhat limited compared to the web version, especially regarding advanced settings and filters. Additionally, the learning curve for new users can be a bit steeper if they are not familiar with the Zoho environment. Review collected by and hosted on G2.com.

What problems is Zoho Mail solving and how is that benefiting you?

Zoho Mail solves several common problems faced by both individual users and work teams. For example, it eliminates the advertising clutter that often appears in other free services, which improves concentration and professionalism. It also offers robust tools for managing multiple accounts and domains from a single platform, greatly facilitating the administration of corporate emails.

Additionally, its integration with other Zoho applications (such as Zoho CRM, Projects, or Calendar) centralizes the workflow, reducing the time lost switching between different services. This translates into greater efficiency, better organization, and smoother communication within the team. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
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Review source: Organic Review from User Profile
What do you like best about Zoho Mail?

Incredibly cost effective and easy to set up, plus most other SaaS tools have integrations with Zoho. Review collected by and hosted on G2.com.

What do you dislike about Zoho Mail?

My entire workspace account was deactivated because they identified an inbox distributing "promotional mail." Importantly, I was never notified of this, and neither did my admin panel nor any user accounts display anything to suggest my account was blocked. Instead I had to hear from my colleague that emails were not being delivered, verify myself that they were in fact not being delivered for ANYONE in my workspace, and email support. It took a full week to hear back that "your account has been disabled" and another full week to find out why. A third week before I confirmed that there was nothing I could do to reverse this inexplicable internal decision, and my entire workspace was blocked permanently despite having prepaid 19 seats fully 10 months into the future.

Nearly a month of useless email inboxes and then all the work of finding and setting up my team through a new vendor, and all for what? I don't know. Review collected by and hosted on G2.com.

What problems is Zoho Mail solving and how is that benefiting you?

Zoho mail was meant to solving a cost minimizing effort. Review collected by and hosted on G2.com.

HA
Our target audience includes donors, volunteers, animal lovers, environmental activists, and community members passionate about creating a positive impact.
Non-Profit Organization Management
Small-Business(50 or fewer emp.)
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(Original )Information
What do you like best about Zoho Mail?

"Zoho Mail stands out for its ease of use, offering an intuitive and straightforward interface. I can quickly organize and manage emails without any hassle. The ease of implementation was also a major plus – setting it up for our team was fast and seamless. The features are extensive, from smart folders to a clean, ad-free inbox. I also appreciate the customer support, which has always been responsive and helpful. We use Zoho Mail daily to communicate with our team, and its integration with other Zoho applications like CRM and Projects makes it even more valuable for our nonprofit." Review collected by and hosted on G2.com.

What do you dislike about Zoho Mail?

"While Zoho Mail is generally effective, I’ve noticed occasional delays in syncing between devices and a lack of advanced customization options for email signatures. Overall, these issues are minor compared to the product’s strengths." Review collected by and hosted on G2.com.

What problems is Zoho Mail solving and how is that benefiting you?

Zoho Mail is helping us overcome the challenge of managing emails efficiently within a nonprofit environment. It solves the problem of disorganized communication by providing easy access to folders and filters for quick sorting. Additionally, the integration with Zoho CRM and other applications allows us to track email conversations and link them to important records, streamlining our processes. The security features and ad-free environment make it a trustworthy platform for handling sensitive communication, while the calendars and reminders keep us on track with important tasks and deadlines. Review collected by and hosted on G2.com.

KB
Manager
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zoho Mail?

The best about Zoho Mail is that it is a very simple and easy-to-use tool, and offers an intuitive and straightforward user interface. We can quickly manage and organize emails without any issues.

Overall implementation and integration of Zoho mail with any domain is a simple process, we can take the help of online videos to create business emails with this tool. Review collected by and hosted on G2.com.

What do you dislike about Zoho Mail?

The only least about Zoho mail is its limited storage space which it provides with free plan, for bigger space we need to upgrade our plan and which is a bit costly for us. Review collected by and hosted on G2.com.

What problems is Zoho Mail solving and how is that benefiting you?

With the use of Zoho mail we freely created 5 domain based email addresses, and now we can send newsletters and do other important business communication with out customers and vendors easily. It gives a brand image for our business. Review collected by and hosted on G2.com.

RK
Manager
Small-Business(50 or fewer emp.)
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Review source: G2 invite
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What do you like best about Zoho Mail?

The most helpful about Zoho mail is that we can create domain-based email addresses for free of cost, which is a very simple and easy process.

The implementation and integration of domains purchased from any domain registrar can be easily incorporated with the Zoho Mail service. The customer support service of Zoho via mail is excellent, they promptly reply to your queries. Review collected by and hosted on G2.com.

What do you dislike about Zoho Mail?

The only thing about Zoho Mail is its limited storage space within the free plan, they provide only 5GB space, which is not sufficient if you have bulk email attachments. Review collected by and hosted on G2.com.

What problems is Zoho Mail solving and how is that benefiting you?

With the use of Zoho Mail, we created domain based email addresses for sending communications to our customers and vendors, which creates a professional impression among all the parties and increased our brand reputation. Review collected by and hosted on G2.com.

DP
Manager
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zoho Mail?

The most helpful about Zoho mail is that we can easily integrate any domain with them and create a free of cost branded business email addresses for utilizing business communication with our vendor and customers.

It offers 5GB free of cost space in their free plan, which is sufficient for a new startup. Review collected by and hosted on G2.com.

What do you dislike about Zoho Mail?

The only dislike about Zoho mail is that the free space of 5gb in free plan is not suitable for a medium size organization, and we need to regularly clean up the email storage to get more email messages. Review collected by and hosted on G2.com.

What problems is Zoho Mail solving and how is that benefiting you?

With the use of Zoho mail we created our branded business email address, which gives a perfect brand image and create a sense of trust among our customers and vendors. Review collected by and hosted on G2.com.

SS
Manager
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zoho Mail?

The best I like about zoho mail is that we can create very easily and freely brand based business emails. Integraion of our company domain with zoho is simple process.

We can get customer support easily via chat or emails. I also provide a lots of good features to communicate with our customers effectively. Review collected by and hosted on G2.com.

What do you dislike about Zoho Mail?

The only dislike about Zoho mail is that they provide very little storage space in free plan which is not sufficient for huge bulk conversation Review collected by and hosted on G2.com.

What problems is Zoho Mail solving and how is that benefiting you?

With the use of Zoho mail, now we can easily create domain based email addresses for free and can send communication to our customer, which creates a good brand image and create trust among customers and vendors. Review collected by and hosted on G2.com.

LF
Senior Software Engineer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoho Mail?

This business email soluution is free to get started and its reliable Review collected by and hosted on G2.com.

What do you dislike about Zoho Mail?

The UI need soome modernizatiion, it just look old to mee Review collected by and hosted on G2.com.

What problems is Zoho Mail solving and how is that benefiting you?

Just a quick setup for for my buZoho Mail solves several problems by providing a secure, ad-free, and user-friendly email platform. It offers efficient organization with features like folders, tags, and filters, which help in managing high volumes of emails more effectively. Additionally, its integration with other Zoho apps (like CRM, Calendar, and Projects) streamlines communication across different teams and projects, reducing the need to switch between multiple platforms.

The advanced security features, including encryption and spam filters, ensure that sensitive business communications remain protected. The customization options also allow for better alignment with our business processes, improving overall productivity. Ultimately, Zoho Mail benefits by enhancing communication efficiency, improving data security, and providing seamless integration with other essential tools. Review collected by and hosted on G2.com.