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WhatsApp API Reviews & Product Details

Aditya S.
AS
Product Manager
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review

WhatsApp API Overview

What is WhatsApp API?

Meet new customers, sell products and run marketing campaigns. End-to-End WhatsApp solution for businesses trusted by 300+ brands.

WhatsApp API Details
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Product Description

Meet new customers, sell products and run marketing campaigns. End-to-End WhatsApp solution for businesses trusted by 300+ brands.


Seller Details
Year Founded
2020
HQ Location
Bangalore, IN
Twitter
@BusinessOnBot_
13 Twitter followers
LinkedIn® Page
www.linkedin.com
59 employees on LinkedIn®

Shivam K.
SK
Overview Provided by:

Recent WhatsApp API Reviews

Rohan C.
RC
Rohan C.Small-Business (50 or fewer emp.)
4.5 out of 5
"API easy to integrate and working fine"
Easy to integrate and working fine. Can now view omni channel performance data in the dashboard
Sahil  A.
SA
Sahil A.Mid-Market (51-1000 emp.)
4.5 out of 5
"One of the most useful whatsapp engagement and marketting tool"
1. Chatbots 2. Automation 3. Whatsapp bulk messaging 4. Drip Marketing 5. Team inbox
Abhay T.
AT
Abhay T.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great way to connect to hot leads"
WhatsApp API is easy to use and easy to implement. Really great great way of reaching out to multiple prospects in one go. It gets well integrated ...
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WhatsApp API Media

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Video Reviews

18 out of 19 Total Reviews for WhatsApp API

4.6 out of 5
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WhatsApp API Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for WhatsApp APIQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Rohan C.
RC
Founder, Lyftcurve
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about WhatsApp API?

Easy to integrate and working fine. Can now view omni channel performance data in the dashboard Review collected by and hosted on G2.com.

What do you dislike about WhatsApp API?

Sold as a separate add-on from CT. So might have to pay extra. Review collected by and hosted on G2.com.

What problems is WhatsApp API solving and how is that benefiting you?

Broadcasting and Deep Segmentation of Whatsapp Broadcast campaigns Review collected by and hosted on G2.com.

Sahil  A.
SA
Inside Sales Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about WhatsApp API?

1. Chatbots

2. Automation

3. Whatsapp bulk messaging

4. Drip Marketing

5. Team inbox Review collected by and hosted on G2.com.

What do you dislike about WhatsApp API?

1. No dedicated app/ interface

2. Integrations are too complicated

3. No support/training from Meta Review collected by and hosted on G2.com.

What problems is WhatsApp API solving and how is that benefiting you?

We used WhatsApp API to send out promotional messages, retargetting cold leads, setting up cahtbots for product FAQs etc Review collected by and hosted on G2.com.

Henri V.
HV
Developer
Computer Software
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about WhatsApp API?

The WhatsApp API helps integration, it is easy to use and more pratical than write a custom API to integrate with WhatsApp. The WhatsApp API helps to connect with people and use systems like chatbot more easily (Custome Support) and has a good amount of features. Its very easy to implement and it is a type of integration that will be used a lot (Frequency of use). Review collected by and hosted on G2.com.

What do you dislike about WhatsApp API?

Not everything is incluse in the API, sometimes you need to adapt or write some custom code to satisfy your needs. Review collected by and hosted on G2.com.

What problems is WhatsApp API solving and how is that benefiting you?

Chating bot with customers of diverses type of services, and used to send automatic messages about services and protocols. Review collected by and hosted on G2.com.

Abhay T.
AT
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about WhatsApp API?

WhatsApp API is easy to use and easy to implement. Really great great way of reaching out to multiple prospects in one go. It gets well integrated with many crm and erp tools. Review collected by and hosted on G2.com.

What do you dislike about WhatsApp API?

Bulk messaging is a tidious task and take a lot of time. Review collected by and hosted on G2.com.

What problems is WhatsApp API solving and how is that benefiting you?

Cold reachouts through text Review collected by and hosted on G2.com.

Alan I.
AI
Gerente de Consultoria ABAP
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about WhatsApp API?

Now that the api is release to the cloud we can use it inside our system , without integrating to another system , just have to consume the api from my erp and send the data o the message directly. Review collected by and hosted on G2.com.

What do you dislike about WhatsApp API?

There are a few dislikes for me

1.- You can not create you own message directly , you have to create a template .

2.- The aproving time of the template is too long , between 2 days to 2 weeks.

3.- is not free , afert 1000 interactions charges are needed

4.- you can not send files directly Review collected by and hosted on G2.com.

What problems is WhatsApp API solving and how is that benefiting you?

my main benefit was to not to use another platform to work with whatsapp message , and this make interaction with customers and partners more efficient.

Alsa can work in real time interactions , instead of a mail that can be forgoten Review collected by and hosted on G2.com.

Ahmad H.
AH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about WhatsApp API?

Contact people on good way to show them that you are very responsible about their concerns.. no issues or bugs happen suddenly on the app .. need only little improvements on the search method Review collected by and hosted on G2.com.

What do you dislike about WhatsApp API?

Search not always working good .. merge contacts sometimes have bugs i think ..easy way to contact without tramplet some customers dont like it on our business Review collected by and hosted on G2.com.

What problems is WhatsApp API solving and how is that benefiting you?

Search method and contact numbers with different users are now more clear for us specifically the groups Review collected by and hosted on G2.com.

AT
Global Sales Operations Executive
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about WhatsApp API?

With the WhatsApp API, chat is the most user-friendly. which is wonderful for people like me who work from home. It makes communication with my colleagues throughout the world simple. Since WhatsApp API was actually developed to make it simple for customers and businesses to interact and communicate. Review collected by and hosted on G2.com.

What do you dislike about WhatsApp API?

It's pretty well done, but perhaps maintaining and enhancing the design arrangement would be better. Additionally, too many independent vendors have seized control of the work and implemented their own pricing. Review collected by and hosted on G2.com.

What problems is WhatsApp API solving and how is that benefiting you?

Since everyone has heard about Whatsapp by this point, I can say that its greatest benefit is its widespread use. Despite the distance, connecting with my colleagues around the world and receiving communications from them is much simpler; it just makes sense. Review collected by and hosted on G2.com.

Mark C.
MC
Global Sales Support
Computer Software
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about WhatsApp API?

I used WhatsApp as a communication internally and externally.

What I like is the real-time communication: we can communicate with customers in real-time, great communication chat channel Review collected by and hosted on G2.com.

What do you dislike about WhatsApp API?

I think what I dislike about WhatsApp API is it's expensive.

The API can be expensive for small businesses, as it requires a monthly subscription and additional fees for sending messages. Review collected by and hosted on G2.com.

What problems is WhatsApp API solving and how is that benefiting you?

I use it for our reachout campaigns.

The API lets businesses send personalized messages to customers based on their preferences, which can help build stronger relationships. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about WhatsApp API?

As a seasoned manager, I've come across numerous people management tools over the years. However, I recently stumbled upon a hidden gem that has revolutionized the way I engage with my team: a people management tool that integrates WhatsApp reminders. Let me tell you, this feature alone is an absolute game-changer!

The ability to harness the power of WhatsApp reminders within a comprehensive people management tool has enhanced my team's productivity, collaboration, and overall communication. Here's why this feature deserves all the praise. Review collected by and hosted on G2.com.

What do you dislike about WhatsApp API?

There is no such issue, but if the speed increase it will be more better Review collected by and hosted on G2.com.

What problems is WhatsApp API solving and how is that benefiting you?

Innefficiency, miscommunication, delay in work Review collected by and hosted on G2.com.

Waleed R.
WR
Project Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about WhatsApp API?

Whatsapp is a basic piece of individuals nowadays. The Programming interface allows you to interface with the applications and permits sending business information from ERP or some other programming to the end Customers.BusinessOnBot(WhatsApp Programming interface) has been astounding for me as a D2C entrepreneur. The entrance of WhatsApp in Pakistan is really tremendous. Review collected by and hosted on G2.com.

What do you dislike about WhatsApp API?

Whatsapp Passageway combination gives no testing climate so I can not ready to check wether it is working appropriately or not.Templates are difficult to make, and each new situation requires another layout. Likewise, a free rendition can't be utilized for testing, which is a problem. It can't be utilized for testing various situations. Review collected by and hosted on G2.com.

What problems is WhatsApp API solving and how is that benefiting you?

The Programming interface allows you to associate with the applications and permits sending business information from ERP . I'm a product specialist; thus, numerous clients request the information to be emailed as well as whatsapp. Not saving numbers to send messages from the site. Review collected by and hosted on G2.com.