Best Software for 2025 is now live!
Save to My Lists
Paid
Claimed

Vidyard Reviews & Product Details

Matt G.
MG
Director of Customer Success
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Vidyard Overview

What is Vidyard?

Vidyard is a video sales and marketing solution that helps businesses create engaging video experiences that drive results. It is used to create, share, and track personalized videos that build relationships with buyers and accelerate sales cycles. Why is video so powerful for sales? Video breaks through the noise of traditional outreach, ensuring that reps stand out in crowded inboxes and social feeds. It fosters human connections, driving higher engagement and trust with buyers. With Vidyard’s tools, reps can prioritize high-intent prospects, build relationships with key stakeholders, and move deals forward faster, all while delivering personalized communication at scale Here are some of the key features of Vidyard: -Personalized video creation: Easily record and share personalized videos that address each buyer's unique needs. -Video automation: Automate the creation and delivery of personalized videos at scale. -Video hosting and sharing: Host your videos on Vidyard's secure platform and easily share them across all your channels. -Video analytics: Track video views, engagement, and drop-off rates to understand how your audience interacts with your content. -CRM integrations: Integrate Vidyard with your CRM to streamline your workflow and ensure consistent messaging across all touchpoints. Vidyard supports sales teams with seamless integrations, real-time analytics, and the ability to deliver consistent, high-quality messaging across all touchpoints. Whether for prospecting, nurturing, or closing, Vidyard ensures that every rep has the tools to succeed, amplifying performance across the entire team. With video as the hero, Vidyard helps every sales rep become a top performer, driving engagement and accelerating sales results. With Vidyard, businesses can: - Create pipeline effectively: Break through the noise with personalized, visually compelling outreach that drives engagement, response rates, and meetings booked. -Prioritize high-intent prospects: Use actionable insights to focus on the right buyers at the right time, maximizing impact. -Handle objections proactively: Bring key stakeholders into the conversation early to address objections before they escalate and keep deals moving forward. -Build relationships: Foster meaningful connections and trust with crucial stakeholders—even without direct facetime on busy calendars. -Manage deals more effectively: Drive buyer action with embedded CTAs in videos, accelerating deal velocity and next steps. Trusted by thousands of virtual sales and marketing teams across, Businesses that use Vidyard generate more leads and sellers win more deals.

Vidyard Details
Product Website
Languages Supported
English
Show LessShow More
Product Description

Vidyard is the key to making remote selling easy. Record and send videos that add a personal touch at all stages of the sales cycle–from prospecting to proposals.

How do you position yourself against your competitors?

Vidyard is the only AI-powered video selling platform that empowers every sales rep to perform like a top performer. By seamlessly integrating personalized video into every stage of the buyer journey, Vidyard helps sales teams break through the noise of traditional outreach, engage high-intent prospects, and accelerate deal velocity.

Our innovative solutions, like AI Avatars, Video Messages, and the Video Sales Agent (VSA), automate personalized video outreach. This enables sales teams to scale their efforts and connect meaningfully with prospects across all stages of the sales cycle. With Vidyard, sales teams can create a more engaging, customer-centric experience that drives results. We support teams and businesses with seamless integrations, real-time analytics, and the ability to deliver consistent, high-quality messaging across all touchpoints. Whether for prospecting, nurturing, or closing, Vidyard ensures that every rep has the tools to succeed, amplifying performance across the entire team.  


Seller Details
Seller
Vidyard
Company Website
Year Founded
2011
HQ Location
Kitchener, Ontario
Twitter
@vidyard
12,176 Twitter followers
LinkedIn® Page
www.linkedin.com
208 employees on LinkedIn®
Description

Vidyard is a video marketing and sales platform that enables businesses to create, share, and analyze video content for personalized customer engagement and lead generation.


Tolu O.
TO
Overview Provided by:

Recent Vidyard Reviews

DP
Dennis P.Mid-Market (51-1000 emp.)
5.0 out of 5
"stand out against the competition"
the fact that video is so impactful and that virtually none of our competitors are using it has led to us being market leaders and makes us instant...
IP
Iuliana P.Mid-Market (51-1000 emp.)
5.0 out of 5
"Easy way to keep in touch and personalize assistance with key customers"
I like tha it's super easy to share without worring about permissions.
Amanda G.
AG
Amanda G.Enterprise (> 1000 emp.)
4.5 out of 5
"Vidyard helps me do my job"
It is easy to use. It helps my customers understand concepts visually.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
8 people requested security information

Vidyard Media

Vidyard Demo - Video emails for virtual selling
Record and send sales videos from your browser, desktop, or phone to connect, convert, and close—all while remote.
Vidyard Demo - Powerful video analytics
Know who’s watching and for how long so you can prioritize and personalize your sales strategy. Measure how each team member is performing with video.
Vidyard Demo - CRM integrations
Push video view data into your CRM. Augment contact records with viewing data to surface high-intent leads, and measure videos’ impact on pipeline and revenue.
Vidyard Demo - In-video calls to action
Add a link that drives buyers to next steps– from providing additional resources to booking a meeting right from your video.
Vidyard Demo - Integrated with the tools your business already uses
From sales engagement platforms, to CRMs, to marketing automation systems, Vidyard is integrated into the tools your teams are already using every day.
Play Vidyard Video
Play Vidyard Video
Answer a few questions to help the Vidyard community
Have you used Vidyard before?
Yes

Video Reviews

801 out of 802 Total Reviews for Vidyard

4.5 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
801 out of 802 Total Reviews for Vidyard
4.5 out of 5
801 out of 802 Total Reviews for Vidyard
4.5 out of 5

Vidyard Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for VidyardQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
DP
Associate Regional Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vidyard?

the fact that video is so impactful and that virtually none of our competitors are using it has led to us being market leaders and makes us instantly stand out to our prospects. Review collected by and hosted on G2.com.

What do you dislike about Vidyard?

I wish I could see which contact I sent the emails to specifically watched the video and what video a prospect specificall watched if I'm stacking multiple videos in the same link. Review collected by and hosted on G2.com.

What problems is Vidyard solving and how is that benefiting you?

It allows me to capture the attention of my prospects instantly and makes me stand out. It has specifically led to numerous sales that I probably wouldn't have gotten without the use of the Vidyard videos. Review collected by and hosted on G2.com.

Caroline B.
CB
Senior Account Executive
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Vidyard?

i work in sales and many times there is more than one decison maker. It's hard to get all decision makers on calls so having Vidyard helps me record/send a video of everything we are going over so the decison makers not on the call can see the value. I also use Vidyard to create content for prospects to make the sales cycle more personal. This tool helps with conversion. Review collected by and hosted on G2.com.

What do you dislike about Vidyard?

After a certain number of videos you have to sign up for premium services. Review collected by and hosted on G2.com.

What problems is Vidyard solving and how is that benefiting you?

Vidyard has shortened my sales cycle. I can connect with additional decison makers without having to take additional time on my calendar. Vidyard also provides a personal curated touch when going thorugh the sales cycle. Review collected by and hosted on G2.com.

Open Discussions in Vidyard
Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Vidyard?

Vidyard offers the core features you’d expect from a video platform—screen recording, sharing options, and basic analytics. These features work as intended, and the platform can be useful for simple video communication, it does what most other solutons like Loom can do. Review collected by and hosted on G2.com.

What do you dislike about Vidyard?

The customer support is extremely disappointing. Whenever we encountered issues or needed help, the response was slow and unhelpful, making it difficult to rely on the platform. This lack of communication from support turned us off. While Vidyard and Loom offer nearly identical features, Loom's superior service and responsiveness make it a much better alternative in our experience. Review collected by and hosted on G2.com.

What problems is Vidyard solving and how is that benefiting you?

Vidyard helps with creating and sharing videos for communication and engagement, making it easier to convey messages through visuals rather than long emails...just like most other competitors in their market. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Vidyard?

The ability to quickly edit. Creative thumbnails and AI videos. Love the features. It is very easy to integrate on websites and other platforms. Review collected by and hosted on G2.com.

What do you dislike about Vidyard?

It keeps on insisting on recording a video. Many times the people using Vidyard are not the ones who do the recording bit. The homepage must be customized as per user roles. Also, creating AI videos has become quite easy using platforms like synthesia. Don't gatekeep it to limited number of videos please. Review collected by and hosted on G2.com.

What problems is Vidyard solving and how is that benefiting you?

Non-downloadable sales and training material. Very nice search function with folderized hosting. Easily editable and automatic animated thumbnail. Review collected by and hosted on G2.com.

IP
Customer Success Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vidyard?

I like tha it's super easy to share without worring about permissions. Review collected by and hosted on G2.com.

What do you dislike about Vidyard?

I would like to see more annotations available while recording and sharing screen. Review collected by and hosted on G2.com.

What problems is Vidyard solving and how is that benefiting you?

Easy communication with key customers; providing step by step instructions in a personalized format. Review collected by and hosted on G2.com.

Amanda G.
AG
Customer Success Specialist
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vidyard?

It is easy to use. It helps my customers understand concepts visually. Review collected by and hosted on G2.com.

What do you dislike about Vidyard?

Not a whole lot. It's really pretty user friendly and increases my workflow efficiency a lot. Review collected by and hosted on G2.com.

What problems is Vidyard solving and how is that benefiting you?

It allows me to sum up ideas and processes that would normally take a lot of text to write up. Review collected by and hosted on G2.com.

Zulma P.
ZP
Account Executive
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vidyard?

Putting a face and voice to my message gives the recipient a feeling that what I have to say is personalised and relevant to them.

Plus, I love to get a notification when my video has been watched. Review collected by and hosted on G2.com.

What do you dislike about Vidyard?

I haven't really found any problem or limitation but I would probably like to have more video/camera settings. I.e. Rise the brightness when I'm in a room with bad lightning. Review collected by and hosted on G2.com.

What problems is Vidyard solving and how is that benefiting you?

I want my prospects and partners to feel I care about them. Sending them highly personalized messages, makes it.

As most of my team members work on different time zones, Vidyard has been useful for training purposes, instead of having to find a common time. Review collected by and hosted on G2.com.

Response from Jonathan Bautista of Vidyard

Hey Zulma, thank you so much for taking the time to review Vidyard! We are glad to hear you are using Vidyard for an array of use cases, and that you are finding the interface easy to use. If you are interested in leveraging even more features, use code REVIEWS3PRO to get 3 months of Pro for free, sign up here. https://www.vidyard.com/free?utm_source=reviews&utm_medium=web&utm_content=vidyard_free&utm_campaign=reviews_092

See how Vidyard improved
FC
Snr. Strategic Customer Success Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Vidyard?

So easy to use and great that you can easily track views on videos with notifications. For those in sales roles Vidyard is a great option. Their support function are also very quick to respond. Review collected by and hosted on G2.com.

What do you dislike about Vidyard?

The price is a bit too high to justify if you're paying personally Review collected by and hosted on G2.com.

What problems is Vidyard solving and how is that benefiting you?

Vidyard has been great for sending personalised sales pitches, job applications, and platform walkthroughs across various roles I have held. Review collected by and hosted on G2.com.

Javier G.
JG
Account Executive
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vidyard?

With vidyard I can easily create and send short videos to my customers with all the features enabled, which allows me to save a lot of time in my daily work. Review collected by and hosted on G2.com.

What do you dislike about Vidyard?

Maybe the platform could have better integration with some social media, specially with Linkedin, for example with a preview of the videos created, better than a simple link. Review collected by and hosted on G2.com.

What problems is Vidyard solving and how is that benefiting you?

It helps to communicate with new customers, impact and differenciate in the prospection phase of my company. Review collected by and hosted on G2.com.

Response from Jonathan Bautista of Vidyard

Hey Javier, thank you for taking the time to review Vidyard! We truly appreciate your feedback and are thrilled to hear that you are using Vidyard for various use cases and finding the interface user-friendly. We are constantly striving to enhance your Vidyard experience and value all of your input. Rest assured, we will share your feedback and suggestions regarding sharing videos on Linkedin with our product team. If you are interested in unlocking more features, use code REVIEWS3PRO to get 3 months of Pro for free, sign up here. https://www.vidyard.com/free?utm_source=reviews&utm_medium=web&utm_content=vidyard_free&utm_campaign=reviews_0923

See how Vidyard improved
Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Vidyard?

The addition of the chrome extension makes it incredibly easy to use, it takes seconds to set up and record a video, and a couple more seconds to share it with customers. Review collected by and hosted on G2.com.

What do you dislike about Vidyard?

Nothing - always been a helpful tool, I use it in every company I move to Review collected by and hosted on G2.com.

What problems is Vidyard solving and how is that benefiting you?

In my role as a CSM, I often have to support clients with queries relating to our platform. Naturally, it's simply not scalable to jump on a call with every client. Vidyard allows me to create videos on key features or around FAQs, to have available to share with multiple customers at any one time, while also coming across as a more personal response than an email Review collected by and hosted on G2.com.

Response from Jonathan Bautista of Vidyard

Hey there, thank you so much for taking the time to review Vidyard! We are glad to hear you are using Vidyard for an array of use cases, and that you are finding the interface easy to use. If you are interested in leveraging even more features, use code REVIEWS3PRO to get 3 months of Pro for free, sign up here. https://www.vidyard.com/free?utm_source=reviews&utm_medium=web&utm_content=vidyard_free&utm_campaign=reviews_0923

See how Vidyard improved