# Vidyard Reviews
**Vendor:** Vidyard  
**Category:** [Video CMS Software](https://www.g2.com/categories/video-cms)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 832
## About Vidyard
Vidyard is an AI-powered video platform built for modern revenue teams to personalize buyer engagement at scale. It helps sales, marketing, and customer success teams create, automate, and deliver personalized video messages across the entire customer journey without adding manual work or headcount. In a world of crowded inboxes and declining response rates, Vidyard turns key revenue moments into meaningful, human interactions. From prospecting and meeting follow-ups to onboarding and renewals, teams use Vidyard to engage buyers more effectively, build trust faster, and keep deals moving forward. Unlike traditional video tools, Vidyard goes beyond recording. With automation, CRM-native workflows, and AI-generated video, teams can trigger personalized videos based on real buyer actions such as booking a meeting, downloading content, or reaching a deal stage. This ensures every touchpoint feels timely, relevant, and personal. Vidyard also makes it easy to get started with AI-powered video by creating your own AI Avatar for free. With a single recording, users can generate personalized, on-brand videos without needing to record every message manually. AI Avatars help revenue teams save time, stay consistent, and scale personalized video across prospecting, follow-ups, onboarding, and customer communications, while still delivering a human, face-to-face experience. Key capabilities include: • Video messaging and hosting: Record, host, and share personal video messages across email, LinkedIn, and the web, with secure playback and branded viewing experiences. • AI Avatars and personalized video: Create realistic, on-brand videos using your own AI Avatar, allowing you to record once and reuse personalized messages at scale. • Video Agent (AI automation): Automatically generate and send personalized videos in response to buyer actions across your CRM, sales engagement, or marketing automation tools. • Campaigns and bulk personalization: Launch proven video plays for prospecting, nurturing, onboarding, and renewals using dynamic variables. • Video analytics and buyer intent signals: Track views, engagement, and drop-off, with activity logged directly into your CRM to prioritize follow-up. • Native integrations: Connect seamlessly with HubSpot, Salesforce, Salesloft, Marketo, Zapier, and more. With Vidyard, revenue teams can: • Break through crowded inboxes with personalized video outreach that drives higher reply rates and more meetings booked • Prioritize high-intent buyers using real engagement data • Reduce no-shows and stalled deals with timely, automated follow-ups • Build trust and relationships with multiple stakeholders even without live meetings • Scale best-performing behavior across the entire team Vidyard is trusted by thousands of B2B revenue teams to turn video into a repeatable, measurable growth lever that helps sellers engage more buyers, close deals faster, and drive revenue more efficiently.



## Vidyard Pros & Cons
**What users like:**

- Users find Vidyard&#39;s **ease of use** exceptional, enabling quick video uploads and management for effective engagement. (62 reviews)
- Users love the **easy sharing** feature of Vidyard, enhancing personalized outreach and making connections seamless. (41 reviews)
- Users value the **robust engagement analytics** and easy video management features of Vidyard for effective outreach. (32 reviews)
- Users value the **personalization features** of Vidyard, enhancing connections and showcasing individuality in communication. (30 reviews)
- Users value the **personalized communication** tools in Vidyard, enhancing connections with clients through engaging video messages. (28 reviews)
- Easy Recording (28 reviews)
- Video Content (24 reviews)
- Users love the **easy creation** of videos with Vidyard, enhancing engagement and simplifying communication. (22 reviews)
- Integrations (19 reviews)
- Video Creation (18 reviews)

**What users dislike:**

- Users are frustrated with Vidyard&#39;s **limited features** , especially for editing and mobile experience, impacting usability. (19 reviews)
- Users are frustrated by Vidyard&#39;s **limited editing options** , hindering their ability to create professional-quality videos. (16 reviews)
- Users find the **editing options limited** , often needing external tools for better video refinement before sharing. (16 reviews)
- Users report **video playback issues** , including limited functionality and complications with video interaction during presentations. (14 reviews)
- Users find the **difficult editing** options in Vidyard limit their ability to refine and enhance videos effectively. (12 reviews)
- Users express frustration over **limited customization** in Vidyard, particularly regarding editing tools and user role features. (12 reviews)
- Limited Free Version (11 reviews)
- Inefficient Editing (10 reviews)
- Recording Issues (10 reviews)
- Limited Editing Options (9 reviews)

## Vidyard Reviews
  ### 1. Vidyard: Essential Tool for Seamless Video Sharing

**Rating:** 4.5/5.0 stars

**Reviewed by:** Zackary T. | Growth Manager, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2025

**What do you like best about Vidyard?**

I love the easy-to-upload platform Vidyard offers. It's great that it is free, and there's an option to get a better subscription for more access to videos and features. Being able to easily trim videos is very handy. Vidyard being integrated with HubSpot is really helpful because I can easily share videos through different platforms like Gmail and HubSpot without linking. I can also track emails and deals people are clicking on, which is really beneficial. Vidyard makes sure my audiences get the most important information from the videos I send, as I'm able to trim out what’s not helpful. It's a very handy tool.

**What do you dislike about Vidyard?**

Vidyard has a limit to how many videos you can upload on the free plan. I would change that, but considering it's free, that's probably understandable. There are different ways to embed that I wish you could do better. You can embed a video now, but what about putting it on a website or somewhere else? There's different things like that that I might change.

**What problems is Vidyard solving and how is that benefiting you?**

Vidyard makes video sharing seamless and integrated with tools like HubSpot and Gmail. I easily track emails and clicks, which is really helpful. Trimming videos ensures my audience gets the most important info, preventing the sending of unnecessary content.

  ### 2. Vidyard Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gurunath J. | Search Engine Marketing Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 19, 2025

**What do you like best about Vidyard?**

I really like how easy and simple it makes to record videos even for a complete beginner. It is one of the best content creation tools available in the market. It is simple to implement as well. You can also integrate multiple apps and extensions in it.

**What do you dislike about Vidyard?**

I have been using it frequently for the past 1 year and am loving it. I do not have any dislikes to share here.

**What problems is Vidyard solving and how is that benefiting you?**

Recording screens and video capture has become easy and simple to implement.It is super simple and efficient to share videos and embed them anywhere. With its engagement tracking feature, we can track who's watching, how long, and which parts they engage with helping better and improve our videos and content.It is very cost efficient and value for money, hence saving a lot of time , effort, and money. It has made my work super productive.

  ### 3. Seamless Sharing with Front, Outlook, and HubSpot

**Rating:** 5.0/5.0 stars

**Reviewed by:** Angie P. | Carrier Sales Northeast &amp; Canada, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 25, 2026

**What do you like best about Vidyard?**

It's very compatible with Front, Outlook and Hubspot. So I can always share my videos to my customers. I'm a fan

**What do you dislike about Vidyard?**

Only 5 free videos per month. And I cannot upload videos recorded with better resolution from my phone

**What problems is Vidyard solving and how is that benefiting you?**

It helps me showing a face to my customers. I work remotely so it's so useful.

  ### 4. Vidyard is a Game Changer!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Karly M. | Onboarding Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 08, 2023

**What do you like best about Vidyard?**

Vidyard works hard to fix bugs to improve quality

**What do you dislike about Vidyard?**

I wish they offered more for free users. There is a video limit and in my case, I made mistakes during my attempts and by the time I redid the video, I was already at my limit.

**What problems is Vidyard solving and how is that benefiting you?**

Vidyard allows you to record videos (while sharing your screen, recording yourself, etc.), share/download the video and get metrics! In my line of work, this allows me to record useful videos to share with my clients and share them across multiple platforms!

**Official Response from Carlo Serapion:**

> Hey Karly, thank you so much for taking the time to review Vidyard! We are glad to hear you are using Vidyard for an array of use cases, and that you are finding the interface easy to use. If you are interested in leveraging even more features, use code REVIEWS3PRO to get 3 months of Pro for free. If you have further questions, we’re just a message away.

  ### 5. A Go-To Tool for Visual Client Communication

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.)

**Reviewed Date:** October 12, 2025

**What do you like best about Vidyard?**

What I like best about Vidyard is its easy and reliable screen capture feature. It allows me to quickly record walkthroughs, client recaps, or campaign updates without needing any complex setup. Being able to capture my screen along with voice narration makes it simple to explain performance reports, showcase platform insights, or guide clients through deliverables in a clear, visual way. I also appreciate the addition of AI-generated videos, which help me create quick, polished messages when I’m short on time or need a professional touch without recording from scratch. Overall, it saves time on back-and-forth emails and helps clients understand information more effectively.

**What do you dislike about Vidyard?**

What I dislike about Vidyard is that the editing options after recording can feel a bit limited. If I need to trim or polish a clip, I usually have to use another tool before sharing. Occasionally, the browser extension can lag or take a few tries to start recording, which can interrupt workflow when I’m in a hurry. Otherwise, the overall experience is smooth once the video is captured and uploaded.

**What problems is Vidyard solving and how is that benefiting you?**

Vidyard helps solve the challenge of clearly communicating complex information to clients. Instead of relying on long email explanations or static screenshots, I can record quick screen videos to walk clients through campaign results, proposals, or platform steps in real time. This visual approach reduces misunderstandings, saves time on follow-ups, and adds a personal touch that builds stronger client relationships. It’s especially helpful for keeping communication efficient and engaging when working with multiple stakeholders across different time zones.

  ### 6. Effortless Video Recording with Powerful Analytics and Polished CTAs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 26, 2025

**What do you like best about Vidyard?**

Vidyard has made sending personalized videos way easier  for both prospecting and internal communication in my team. When I'm reaching out to new leads, embedding a quick video in an email breaks the ice much better than cold text. I can track who watched, which makes follow ups smarter. and the integration is solid, plugging Vidyard into tools like Gmail or Salesforce keeps everything in one place and saves me a ton of juggling.

**What do you dislike about Vidyard?**

If you want fancy editing, Vidyard doesn't go very deep no real timeline editing or fancy transitions. The free plan is okay for starters.

**What problems is Vidyard solving and how is that benefiting you?**

Vidyard streamlines creating and sharing personalized videos, making sales outreach, support and team communication much more engaging and trackable. It makes business video messaging highly effective and easy to use, especially for teams looking to build trust and boost engagement.

  ### 7. Great Integrations, But High Cost and Content Transfer Issues

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 24, 2025

**What do you like best about Vidyard?**

It has way better integrations and sorting capabilities. Being able to record, share, and track engagement all in one place helps us communicate more clearly and connect with clients in a more human way. The analytics are especially helpful—they show exactly who watched, how long, and when, which makes follow-ups far more intentional and effective.

**What do you dislike about Vidyard?**

The cost is the largest downside. That and transferring and downloading all content is difficult. We did switch to Loom as the MAIN video recording tool that we use, but we kept my one user seat to access all old content.

**What problems is Vidyard solving and how is that benefiting you?**

Vidyard hosted our whole company recordings at one point and now I only keep one seat to have access to past content.

  ### 8. Effortless Video Sharing with Vidyard

**Rating:** 5.0/5.0 stars

**Reviewed by:** D A.

**Reviewed Date:** January 13, 2026

**What do you like best about Vidyard?**

I like Vidyard for its ease of use, which makes it convenient for sending quick videos to customers. I appreciate having an easily shareable link, which simplifies sharing videos. The feature I value most is the ability to send a video thumbnail in the link. The initial setup was easy, and the instructions provided were easy to follow. Overall, these aspects make using Vidyard a positive experience for me.

**What do you dislike about Vidyard?**

Nothing comes to mind.

**What problems is Vidyard solving and how is that benefiting you?**

Vidyard helps by providing an easily shareable link for sending quick customer videos, and I like its ease of use.

  ### 9. Vidyard Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sourabh C. | Senior Software Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 29, 2025

**What do you like best about Vidyard?**

I am using Vidyard since long and i like the engagement analytics and viewer tracking, in short you can see who watched and how long. also ease to implement we can upload, publish and manage videos in one place. also its personalized video improve the sales outreach capacity.

**What do you dislike about Vidyard?**

Here Vidyard provide to use the personal branding, analytics and viewer tracking and so many features. Also has best customer support and nothing to dislike about it.

**What problems is Vidyard solving and how is that benefiting you?**

Vidyard provide us strong integrations with other platform, engagement analytics, viewer tracking and hosting and many more.

  ### 10. Effortless Video Sharing with Vidyard

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kate D. | Enablement Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 19, 2025

**What do you like best about Vidyard?**

I like how simple and easy Vidyard is to use and how I can quickly copy links to share.

**What do you dislike about Vidyard?**

No complaints or dislikes - sometimes laptop settings make it hard to enable video but that's not on Vidyard

**What problems is Vidyard solving and how is that benefiting you?**

Vidyard helps us quickly and asynchronously communicate, showing processes and workflows visually to internal teams or customers.


## Vidyard Discussions
  - [I&#39;d like to get better at using vidyard to showcase the details of our analysis service and I would speak over the presentation. How can I do this?](https://www.g2.com/discussions/51731-i-d-like-to-get-better-at-using-vidyard-to-showcase-the-details-of-our-analysis-service-and-i-would-speak-over-the-presentation-how-can-i-do-this) - 2 comments, 1 upvote
  - [Outlook Plugin](https://www.g2.com/discussions/36540-outlook-plugin) - 1 comment, 1 upvote
  - [If someone has email spam filtering software for their enterprise email, what does a vidyard email look like? Are we going straight to spam, or showing up as a box with the &quot;X&quot; label as an undownloaded image?](https://www.g2.com/discussions/31225-if-someone-has-email-spam-filtering-software-for-their-enterprise-email-what-does-a-vidyard-email-look-like-are-we-going-straight-to-spam-or-showing-up-as-a-box-with-the-x-label-as-an-undownloaded-image) - 1 comment, 1 upvote
  - [What makes Vidyard want to be the best app of its kind?](https://www.g2.com/discussions/30931-what-makes-vidyard-want-to-be-the-best-app-of-its-kind) - 1 comment, 1 upvote
  - [Will we ever be able to use Vidyard with LinkedIn?](https://www.g2.com/discussions/30930-will-we-ever-be-able-to-use-vidyard-with-linkedin) - 1 comment, 1 upvote

## Vidyard Pricing
- **Free**: Free  
  Stand out with video messages.
- **Starter **: $59.00  
  Close more deals, faster.
- **Teams**: Contact Us  
  Scale your impact across the funnel. Best for teams of 5+.
- **Enterprise**: Contact Us  
  Make scaled video a seamless part of your revenue workflows. 

[View full pricing details](https://www.g2.com/products/vidyard/pricing)

## Vidyard Integrations
  - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)
  - [Alyce by Sendoso](https://www.g2.com/products/alyce-by-sendoso/reviews)
  - [Apollo.io](https://www.g2.com/products/apollo-io/reviews)
  - [Autoklose](https://www.g2.com/products/autoklose/reviews)
  - [Cognism](https://www.g2.com/products/cognism/reviews)
  - [FrontSpin](https://www.g2.com/products/frontspin/reviews)
  - [Gong](https://www.g2.com/products/gong/reviews)
  - [Google Analytics](https://www.g2.com/products/google-analytics/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [InsideSales](https://www.g2.com/products/insidesales/reviews)
  - [Kiite](https://www.g2.com/products/kiite/reviews)
  - [Koncert](https://www.g2.com/products/koncert/reviews)
  - [Marketo-Based Systems for Growth-Driven Marketing &amp; Sales Teams](https://www.g2.com/products/marketo-based-systems-for-growth-driven-marketing-sales-teams/reviews)
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  - [Salesloft](https://www.g2.com/products/salesloft/reviews)
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  - [Theta Lake Compliance &amp; Archiving Suite](https://www.g2.com/products/theta-lake-compliance-archiving-suite/reviews)
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  - [Uberflip a PathFactory Company](https://www.g2.com/products/uberflip-a-pathfactory-company/reviews)
  - [Youtube Video Uploader](https://www.g2.com/products/youtube-video-uploader/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)

## Vidyard Features
**Platform Basics**
- Video Capture

**Hosting**
- Video player
- Profile channel

**Customization**
- Branding
- Customizable Thumbnails
- Custom Metadata
- Annotations

**Video Creation**
- Screen Recording
- Video Upload
- Unlimited Video Storage
- Video Player Customization

**Platform Features**
- Video Capture
- Image Editor
- Screen Record

**Audio**
- Accents
- Range of Tones
- Languages

**Video Creation - AI Video Generation**
- Video Creation
- Text to Speech
- Voice Control
- Custom Avatars
- Avatar Quality

**Platform Content**
- Screen Record

**Management**
- Video management
- Distribution
- Private upload
- Collaboration

**Organization**
- Availability Scheduling
- Workflows
- Playlists
- Deep Search
- Analytics
- Permissions

**Software Delivery**
- Mobile Application
- Browser Extension
- API / Integrations

**Organization**
- Search
- Permissions
- Organization

**Video**
- Closed Captions
- Avatar Quality
- Custom Avatars
- Video Editing Capabilities

**Generative AI - AI Video Generation**
- AI Text-to-Video

**Platform Additional Functionality**
- File Sharing
- Platform Search

**Marketing**
- Engagement tools
- SEO
- Social sharing

**Analytics**
- Recipient Tracking
- Campaign Performance Tracking
- Thread Length Tracking

**Customization**
- Customizable Thumbnails
- Annotations
- Frames & Background

**Agentic AI - Video CMS**
- Cross-system Integration

**Editing - AI Video Generation**
- Content Editing
- File Exporting

**Insights**
- Analytics
- Integrations

**Analytics**
- Viewer Reactions
- Engagement Insights
- Viewer Insights

**Storage & Management - AI Video Generation**
- File Uploading
- File Storage
- Metadata
- Video Distribution

**Agentic AI - Screen and Video Capture**
- Autonomous Task Execution

**Platform**
- Collaboration
- Speed of Generation

**Agentic AI - Video Email**
- Autonomous Task Execution

**Generative AI**
- AI Text-to-Speech
- AI Text-to-Video

**Platform**
- Content organization
- Video editing
- Analytics
- User engagement
- Integrations

**Security**
- Encoding and transcoding
- Security and privacy

## Top Vidyard Alternatives
  - [Loom](https://www.g2.com/products/atlassian-loom/reviews) - 4.7/5.0 (2,332 reviews)
  - [Hippo Video](https://www.g2.com/products/hippo-video-hippo-video/reviews) - 4.5/5.0 (733 reviews)
  - [Zight](https://www.g2.com/products/zight/reviews) - 4.6/5.0 (1,198 reviews)

