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SolarWinds Worldwide LLC

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2,008 reviews
  • 24 profiles
  • 51 categories
Average star rating
4.3
#1 in 2 categories
Grid® leader
Serving customers since
1999
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SolarWinds Observability

776 reviews

SolarWinds® Hybrid Cloud Observability is a full-stack observability solution designed to integrate data from across IT on-premise and multi-cloud environments. The solution includes built-in intelligence designed to help customers optimize performance, ensure availability, and reduce remediation time across IT infrastructures. It is intended for all organizations and industries. Hybrid Cloud Observability is designed to: - Help users resolve issues quicker with better visibility of the environment - Deliver value across the organization with increased efficiency accruing from proactive responsiveness

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SolarWinds Service Desk

742 reviews

SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.

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Database Observability

199 reviews

Solarwinds Database Performance Analyzer monitors on-premises, on VMware®, and in the Cloud, including Amazon® AWS and Azure™ virtual machines. Agentless architecture, safe to use in production

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SolarWinds Security Event Manager

70 reviews

Log & Event Manager is an affordable, easy-to-use SIEM solution that helps you detect and respond to security threats and demonstrate compliance.

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SolarWinds Web Help Desk

56 reviews

Web Help Desk & Asset Management Software.

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SolarWinds Patch Manager

54 reviews

SolarWinds Patch Manager integrates with WSUS and Microsoft update agent, and automatically updates Windows patches based on custom schedules. In addition, you can create different patching schedules for different business groups within the organization per custom requirements.

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EventSentry

41 reviews

Product Description

Award-winning, comprehensive and economical monitoring suite which ensures that all aspects of your IT infrastructure are secure and performing optimally.

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1219
701
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14

SolarWinds Worldwide LLC Reviews

Review Filters
Profile Name
Star Rating
1219
701
111
23
14
TK
Timothy K.
02/19/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

SWSD works well is very intuitive and offers tight integration with many of our products

The tool is well thought out and has improved our helpdesk offering. Our technicians have better visibility of tickets and deadlines and the reports provides really useful insights which aids in decisionmaking. The support offered is excellent as well.
RP
Robert P.
02/19/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Good product for legacy environment, but lacking modern features

I like the new per-Node cost model. It is also a very mature product with good coverage of historical / on-prem environments. The flexibility of alerting is great too. The product is easy to use with a lot of documentation available. Users also find it easy to use. It's easy to ingegrate due to on-prem database. Implementation is relatively easy too.
SE
Steve E.
02/19/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Fully featured helpdesk system

Very comprehensive, feature rich system. Very reliable and stable system

About

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HQ Location:
Austin, TX

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@solarwinds

What is SolarWinds Worldwide LLC?

SolarWinds provides powerful and affordable IT management software to customers worldwide from Fortune 500 enterprises to small businesses.

Details

Year Founded
1999
Ownership
NYSE: SWI