PureCloud for Siebel CRM

1 review

The PureCloud Connector for Siebel CRM is the out-of-the-box solution to integrate all the PureCloud channels inside Siebel. This solution allows having Siebel embedded inside the PureCloud console so always visible and accessible whatever interaction is managed by the agent.

Universal CRM Connector

1 review

The Universal Connector for PureCloud is the out-of-the-box solution to integrate all the PureCloud channels inside any third party web application using the PureCloud Embeddable Framework. This solution allows having PureCloud embedded inside any custom CRM so always visible and accessible whatever interaction is managed by the agent.

Siebel Connector

1 review

The Siebel Connector for Genesys Cloud is the out-of-the-box solution to integrate all the Genesys Cloud channels inside Siebel using the Embeddable Framework. This solution allows having Genesys Cloud embedded inside Siebel so always visible and accessible whatever interaction is managed by the agent.

Siebel connector for PureCloud

0 reviews

The Siebel Connector for PureCloud integrates the Genesys PureCloud Solution with the Siebel CRM. Via a simple click contact center agents can access customer relationship data and hence provide for a more informed service, make more informed decisions, and ultimately increase the productivity of the agent and the satisfaction of the customer.

CRM WDE Connector

0 reviews

The Genesys Workspace Desktop Edition (WDE) Connector eliminates the extensive SAP work usually required to customize the connection between the CRM and contact center. Keeping as much of the customization as possible within the WDE Connector’s scripting module reduces the total cost of the integration and allows the business to maintain control in Genesys instead of in the CRM.