ZOHO CRM CONNECTOR

21 reviews

The Zoho CRM Connector for Genesys Cloud is the out-of-the-box solution to integrate the Genesys Cloud voice channel inside Zoho CRM using the Embeddable Framework.

Oracle Engagement Cloud Connector

12 reviews

The Oracle Engagement Cloud Connector for Genesys Cloud is the out-of-the-box solution to integrate all the Genesys Cloud channels inside Oracle Engagement Cloud (also known as Oracle Fusion) using the Genesys Cloud Embeddable Framework. This solution allows having Genesys Cloud embedded inside Oracle Engagement Cloud so always visible and accessible whatever interaction is managed by the agent.

ServiceNow Connector

5 reviews

The ServiceNow Connector for PureCloud integrates the Genesys PureCloud Solution with the ServiceNow application. Via a simple click contact center agents can access incident management data and hence provide for a more informed service, make more informed decisions, and ultimately increase the productivity of the agent and the satisfaction of the customer.

Sugar CRM Connector

4 reviews

The Sugar Connector for PureCloud integrates the Genesys PureCloud Solution with the Sugar CRM. Via a simple click contact center agents can access customer relationship data and hence provide for a more informed service, make more informed decisions, and ultimately increase the productivity of the agent and the satisfaction of the customer.

Microsoft Dynamics 365 Connector

2 reviews

The Dynamics Connector for PureCloud is the out-of-the-box solution to integrate all the PureCloud channels inside Microsoft Dynamics using the PureCloud Embeddable Framework. This solution allows having PureCloud embedded inside Dynamics so always visible and accessible whatever interaction is managed by the agent.

PureCloud for Service Cloud

1 review

The Oracle Service Cloud Connector for PureCloud integrates the Genesys PureCloud Solution with Oracle Service Cloud. Via a simple click contact center agents can access customer relationship data and hence provide for a more informed service, make more informed decisions, and ultimately increase the productivity of the agent and the satisfaction of the customer.