---
title: The Smart Connector for SAP Customer Experience Reviews
meta_title: 'The Smart Connector for SAP Customer Experience Reviews 2026: Details,
  Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how The Smart Connector for SAP Customer Experience works for a business like
  yours.
date_modified: '2024-10-06'
parent_category:
  name: Marketplace Apps
  url: https://www.g2.com/categories/marketplace-apps
---

# The Smart Connector for SAP Customer Experience Reviews
**Vendor:** Softphone.it  
**Category:** [Genesys AppFoundry Marketplace](https://www.g2.com/categories/genesys-appfoundry-marketplace)
## About The Smart Connector for SAP Customer Experience
The Smart Connector for SAP Customer Experience automates and delivers phone calls, emails and chats to agents in a comprehensive UI, boosting agent productivity, enriching CRM data with CTI KPIs & collects it all in one place, designed and built to solve real customer needs






- [View The Smart Connector for SAP Customer Experience pricing details and edition comparison](https://www.g2.com/products/the-smart-connector-for-sap-customer-experience/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-21+09%3A01%3A57+-0500&secure%5Bsession_id%5D=76a8c54b-24d3-497a-9fa7-9798d5cf3212&secure%5Btoken%5D=150792db279c0a2d1cea3928658b003f6ef513cbcbb63baa15e0b175f36d2580&format=llm_user)

## The Smart Connector for SAP Customer Experience Features
**Agentic AI - SAP Store**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Genesys AppFoundry Marketplace**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making