

Increase field service efficiency while ensuring SLA compliance with field service software Meet service demands consistently by organizing, planning, and dispatching resources with our field service solutions. Empower your workforce to effectively manage the complete lifecycle of service orders with automated processes and the ability to view orders in real time.

Leading product-centric organizations aspire to create a resilient and sustainable supply chain – one that provides actionable information, supports product innovation, and empowers people. Many, however, still have product data disconnected departmental silos, inhibiting digitalized, end-to-end business processes. The SAP Integrated Product Development solution helps speed up time-to-market by digitalizing product development in the cloud allowing you to define, develop, deliver and manage high-quality, sustainable products.

SAP Sustainability Control Tower is a comprehensive solution designed to help organizations effectively manage and enhance their environmental, social, and governance (ESG performance. By integrating data from various sources, it provides real-time insights into sustainability metrics, enabling businesses to make informed decisions and achieve their sustainability goals. Key Features and Functionality: - Data Sourcing: Seamlessly import and consolidate ESG data from both SAP and non-SAP systems, ensuring a unified and reliable data foundation. - Metric Management: Enrich data and perform greenhouse gas (GHG emissions calculations to establish accurate sustainability metrics. - Performance Insights: Visualize ESG data through interactive dashboards, allowing for in-depth analysis and identification of trends. - Action-Ready Capabilities: Set clear sustainability objectives, monitor progress, and implement corrective actions to meet targets. - AI-Enabled ESG Reporting: Automate the generation of audit-ready ESG reports, reducing manual effort and enhancing reporting accuracy. Primary Value and Problem Solved: SAP Sustainability Control Tower addresses the challenge of fragmented and inconsistent ESG data by providing a centralized platform for data collection, analysis, and reporting. It enables organizations to transition from using average estimates to actual data, ensuring transparency and compliance with evolving sustainability regulations. By embedding sustainability insights into core business processes, companies can proactively manage their environmental impact, improve operational efficiency, and build trust with stakeholders.

SAP Sustainability Footprint Management is a cloud-based solution designed to help organizations accurately calculate and manage their carbon footprints at both corporate and product levels. By integrating seamlessly with SAP S/4HANA and other ERP systems, it enables businesses to assess greenhouse gas (GHG emissions across their entire value chain, facilitating informed decision-making and compliance with environmental regulations. Key Features and Functionality: - Integration Scenarios: Leverages existing ERP data for footprint calculations and embeds results back into business processes to influence decision-making. - Emission Factor Management: Utilizes AI to automate the mapping of emission factors to ERP data, enhancing accuracy and reducing manual effort. - Carbon Footprint Calculation at Scale: Calculates and manages Scope 1, 2, and 3 emissions at corporate, value chain, and product levels. - Carbon Footprint Analytics: Provides comprehensive dashboards offering granular insights into carbon footprint data across the entire value chain. Primary Value and Problem Solved: SAP Sustainability Footprint Management addresses the critical need for organizations to measure, report, and reduce their carbon emissions. By providing accurate, real-time data on GHG emissions, it empowers businesses to identify emission hotspots, optimize processes, and implement targeted decarbonization strategies. This not only aids in achieving sustainability goals but also ensures compliance with evolving environmental regulations, enhancing corporate responsibility and competitive advantage.

SAP Responsible Design and Production is a cloud-based solution designed to help businesses integrate sustainability into their product design and production processes. By leveraging data from enterprise and third-party systems, it enables companies to calculate and manage extended producer responsibility (EPR obligations, plastic taxes, and corporate sustainability commitments. This solution provides strategic insights into material choices, allowing organizations to optimize designs for cost efficiency and environmental impact, thereby facilitating a transition to a circular economy. Key Features and Functionality: - Packaging Data Management: Integrates and centralizes packaging data from SAP and third-party systems, enabling users to maintain detailed compositions for various packaging levels and materials. - Global Regulations and Plastic Taxes Monitoring: Tracks and applies global reporting requirements for EPR schemes, plastic taxes, and public sustainability commitments, helping businesses stay compliant with evolving regulations. - Delivery of Obligations and Strategic Collaboration: Analyzes the impact of regulations on product and packaging materials, manages regulatory and voluntary declarations, and supports strategic decision-making for sustainable design. Primary Value and User Solutions: SAP Responsible Design and Production empowers businesses to reduce regulatory exposure by accurately calculating fees and taxes, thereby minimizing compliance costs. It aids in fulfilling sustainability commitments by providing insights that simplify strategic portfolio decisions, enabling the design of products that align with circular economy principles. Additionally, the solution supports the transition to zero-waste commitments, fostering consumer trust and enhancing brand reputation through sustainable practices.

SAP Digital Manufacturing is a cloud-based manufacturing operations management platform designed to enhance agility and empower a sustainable workforce. By seamlessly connecting shop-floor operations with top-floor business systems, it minimizes risks and controls costs. The solution offers real-time visibility across departments through AI-guided KPIs and analytics, flexible execution coordinated with planning and logistics, and integrates skills and certification tracking with SAP SuccessFactors. Key Features and Functionality: - Insights Bundle: Provides customizable parameters, allowing the definition and utilization of S88 or S95 production models. It includes predefined, standard, and configurable KPIs embedded into user interfaces for various production scenarios, promoting self-service reporting and performance collaboration via the embedded SAP Analytics Cloud solution. - Resource Orchestration Bundle: Enables live operation planning based on variables from warehouse or inventory, quality, labor, and maintenance functions. It facilitates staffing workers based on skills to ensure quality output and cross-skills training, as well as staging products and tools according to production needs. - Execution Bundle: Allows tracking and validation of both direct and indirect labor, standardization of work instructions, data quality, and scrap and rework processes. It also implements process controls to ensure consistency and efficiency. - Production Process Designer: Facilitates the design of task automations based on individual workers’ actions, automates tasks for single or multiple systems on simple user interfaces, and aligns the state of the manufacturing execution system with the states of the automation systems using a graphical workflow designer. Primary Value and User Solutions: SAP Digital Manufacturing addresses the need for integrated, real-time manufacturing operations management by providing a comprehensive platform that connects various facets of production. It enhances decision-making through real-time data and analytics, optimizes resource utilization, and ensures consistent product quality. By integrating with other SAP solutions like SAP S/4HANA and SAP SuccessFactors, it offers a unified approach to managing manufacturing processes, thereby reducing operational risks and controlling costs.

NetWeaver is a master data management solution that creates, distributes, and maintains master data, providing your organization that allows you to manage informed business decisions, process efficiency, and responsiveness to change.

SAP Product Lifecycle Management (PLM) is a comprehensive software solution designed to manage the entire lifecycle of a product, from initial concept and design through production, service, and disposal. It integrates data, processes, business systems, and people within an extended enterprise, providing a single source of truth for product information and facilitating collaboration across different departments. By digitalizing product development, SAP PLM enables businesses to accelerate innovation, improve product quality, ensure compliance, and enhance profitability. Key Features and Functionality: - Product Development: Digitalize product development processes to improve decision-making and innovation, connecting supply chains to enhance speed, profitability, quality, and compliance. - Integrated Product Development: Accelerate innovation by digitalizing, connecting, and streamlining product development. - Engineering Control Center: Integrate design data with business data for seamless cross-discipline collaboration. - Product Lifecycle Costing: Maintain profit margins by managing costs early and simulating impacts throughout the product lifecycle. - System Integrations: Boost efficiency and collaboration with bidirectional integrations for unified product data across the entire supply chain. - Project Management: Plan, execute, and monitor projects and portfolios across the enterprise to optimize business performance and achieve strategic objectives. - Compliance: Ensure compliance, sustainability, and extended producer responsibility obligations throughout the product lifecycle to optimize material choices and accelerate product introductions. Primary Value and User Solutions: SAP PLM provides a unified platform that enhances collaboration, reduces time to market, and ensures product compliance and quality. By integrating product development with the entire supply chain, it optimizes efficiency and ensures seamless operations across the product lifecycle. This comprehensive approach enables businesses to deliver innovative and sustainable products faster, meeting customer demands and staying competitive in the market.

Platform for professional process modeling and improving operational efficiency through the development of optimal models


SAP was founded in 1972 and is headquartered in Walldorf, Germany. The company employs over 105,000 people globally and develops software solutions for enterprise resource planning (ERP) and related business functions. SAP’s early products, SAP R/2 and SAP R/3, were widely adopted for managing core business processes. Its current ERP platform, SAP S/4HANA, uses in-memory computing to support data-intensive operations and integrates capabilities such as artificial intelligence and machine learning. SAP offers a portfolio of software applications that support various business functions across industries. These applications are designed to operate on a unified digital platform. As of 2025, SAP reports over 230 million cloud users and provides more than 100 solutions. The company’s offerings are used by organizations to manage finance, human resources, procurement, supply chain, and other operational areas.