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Issuetrak

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4.1 out of 5 stars
62 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.1
Serving customers since
1992
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Serviceaide ChangeGear

99 reviews

Product Description

Serviceaide ChangeGear is a fully-integrated Service Desk Platform with powerful features and affordable pricing built to meet all of your IT service management needs.

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Profile Name

Star Rating

29
27
5
1
0

Issuetrak Reviews

Review Filters
Profile Name
Star Rating
29
27
5
1
0
Kevin C.
KC
Kevin C.
Tier 1 at Ricoh Americas Corporation
06/21/2016
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Issue Trak Review

|Issuetrak
It can be a omprehensive solution ticketing system. It uses a external mailbox of the customer which allows the customer to control who will receive ticketing notification. This also allows versatility in managing the ticketing system.
Jeffrey S.
JS
Jeffrey S.
Senior Staff Assistant at University at Buffalo
06/21/2016
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Issuetrak

|Issuetrak
It tracks the issues very nicely. I am able to stay organized time wise with my entries.
Jordon L.
JL
Jordon L.
Programmer Analyst at Metra Commuter Rail
06/17/2016
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Very flexible for various workflow tracking.

|Issuetrak
At its core it is meant for Help Desk, but with good configuration can be used to track internal work flows.

About

Contact

Phone:
+1 (866) 477-8387
HQ Location:
Virginia Beach, Virginia

Social

@Issuetrak

What is Issuetrak?

Ticket tracking for help desk, customer support, complaint management, and more.

Details

Year Founded
1992