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Issuetrak

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62 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.1
Serving customers since
1992
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Serviceaide ChangeGear

99 reviews

Product Description

Serviceaide ChangeGear is a fully-integrated Service Desk Platform with powerful features and affordable pricing built to meet all of your IT service management needs.

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Star Rating

29
27
5
1
0

Issuetrak Reviews

Review Filters
Profile Name
Star Rating
29
27
5
1
0
Bradd T.
BT
Bradd T.
Vice President of IT at Chocolate Bayou FCU
06/23/2016
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

So far, so good

Ease of use, intuitive interface, very helpful support
CP
Christopher P.
Technician at Fusion DataNet
06/23/2016
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Simplistic yet very functional Help Desk Software!

Their REST based API allows our team to utilize our own software's interface to create tickets directly inside of IssueTrak. Alternatively, users can also email in their tickets in case they cannot reach the software. The best part about this is that we can have their user information tied to the ticket, meaning we do not have to dig and hope that we can tell *who* submitted the ticket!
Gib J.
GJ
Gib J.
Managing Partner at Zuriel Technology Group
06/21/2016
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Used it briefly for UCP of Birmingha, IT support

Ease of use and integration with Active Directory

About

Contact

Phone:
+1 (866) 477-8387
HQ Location:
Virginia Beach, Virginia

Social

@Issuetrak

What is Issuetrak?

Ticket tracking for help desk, customer support, complaint management, and more.

Details

Year Founded
1992