Product Avatar Image

Issuetrak

Show rating breakdown
62 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.1
Serving customers since
1992
Product Avatar Image
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

Serviceaide ChangeGear

99 reviews

Product Description

Serviceaide ChangeGear is a fully-integrated Service Desk Platform with powerful features and affordable pricing built to meet all of your IT service management needs.

Profile Name

Star Rating

29
27
5
1
0

Issuetrak Reviews

Review Filters
Profile Name
Star Rating
29
27
5
1
0
Alexander N.
AN
Alexander N.
Senior IT Specialist and Technical Lead at ICCBBA
06/21/2016
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Some critical processes need to be addressed. With that said, Issuetrak has lots of potential!

The overall UI is professional looking, without being BORING. Declaring "rules" allows us (the users) to control the outcome of major processes of a helpdesk system.
Tom M.
TM
Tom M.
General Manager at Columbia Industries
06/21/2016
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

The power of Issuetrak

Issuetrak is a highly versatile tool that we have been able to adapt to many paper processes in our company They have done a wonderful job at re-vamping based upon customer input, and continue to craft a better product. Support and service is out of this world.
MA
Michael A.
Manufacturing/Production Professional
06/21/2016
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Easy to use.

Ease of use. Flexibility. User experience. User of User-defined fields.

About

Contact

Phone:
+1 (866) 477-8387
HQ Location:
Virginia Beach, Virginia

Social

@Issuetrak

What is Issuetrak?

Ticket tracking for help desk, customer support, complaint management, and more.

Details

Year Founded
1992