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Issuetrak

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62 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.1
Serving customers since
1992
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Serviceaide ChangeGear

99 reviews

Product Description

Serviceaide ChangeGear is a fully-integrated Service Desk Platform with powerful features and affordable pricing built to meet all of your IT service management needs.

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Star Rating

29
27
5
1
0

Issuetrak Reviews

Review Filters
Profile Name
Star Rating
29
27
5
1
0
Muzaffer L.
ML
Muzaffer L.
Sr. Manager Business Application at OCI Chemical
06/30/2016
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

I am product owner of the application for my organization

It has a very simple interface and easy to learn on your own. You could setup task management very quickly
Nathan C.
NC
Nathan C.
Senior System Administrator at Element Care (Formerly Elder Service Plan of the North Shore)
06/30/2016
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Exemplary!

The product is robust yet intuitive. The feature set covers almost anything one could need out of a tracking product and the optional modules cover ancillary needs in exceptional fashion. The support staff is exemplary and clearly demonstrate an intimate knowledge of the product.
Ian H.
IH
Ian H.
Network Administrator at Teleflex Incorporated
06/30/2016
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

IssueTrak review

The easy of setup and use was the best. It was easy to setup and deploy to the help desk and upgrades are very straight forward. I also would like to comment on their tech support because they are very quick and helpful when we did come across a problem.

About

Contact

Phone:
+1 (866) 477-8387
HQ Location:
Virginia Beach, Virginia

Social

@Issuetrak

What is Issuetrak?

Ticket tracking for help desk, customer support, complaint management, and more.

Details

Year Founded
1992