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Issuetrak

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62 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.1
Serving customers since
1992
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Serviceaide ChangeGear

99 reviews

Product Description

Serviceaide ChangeGear is a fully-integrated Service Desk Platform with powerful features and affordable pricing built to meet all of your IT service management needs.

Profile Name

Star Rating

29
27
5
1
0

Issuetrak Reviews

Review Filters
Profile Name
Star Rating
29
27
5
1
0
Anthony H.
AH
Anthony H.
IT Director at Skyline Financial
06/16/2016
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Issue Trak is amazing

Email to ticket, organizing the trouble tickets, next action ticket to individuals and reporting. Setup was simple and effective to managing my IT Department and Lock Desk at this Mortgage company.
TL
Todd L.
It's going to be a wet spring....
06/16/2016
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

hosted user (for 10+ years), 300+ user accounts. one instance -

fit for purpose - Simple vs overly complex Semi intuitive Highly scalable (regarding user volume)
JE
Jackie E.
Project Manager at BNY Mellon
06/16/2016
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

In the process of rolling out a new application using Issuetrak. Some things like developing screen

Product is easy to use after a basic understanding is provided with setting up Organizational Structure. As stated earlier, developing screens is relatively easy. Don't need to rely on a technology resources.

About

Contact

Phone:
+1 (866) 477-8387
HQ Location:
Virginia Beach, Virginia

Social

@Issuetrak

What is Issuetrak?

Ticket tracking for help desk, customer support, complaint management, and more.

Details

Year Founded
1992