Splashtop Remote Access Reviews & Product Details

I love that I can quickly access all our computers remotely, whether or not the user is logged in. It works quickly and easily. Installation is also quite simple: just go to the deployment URL, download, and run the installer. I use it frequently to help our employees at their various locations. Review collected by and hosted on G2.com.

Sometimes, remote computers appear offline even though a user is logged in and connected to the Internet. I have to instruct them to restart the computer to gain access. Review collected by and hosted on G2.com.

Splashtop works from your phone, computer, or tablet. And you can remote into a phone, computer, or tablet. With the endpoint add-on, it's almost as robust as Kaseya. They're adding more and more features all the time and has the potential to be THE go-to remote control endpoint management software. Review collected by and hosted on G2.com.

Two things about Splashtop I wish would change -

1) Remoting in without notification. There are times IT is tasked with monitoring an employee. Splashtop does not offer an option to connect without notifying the endpoint.

2) I'd like to be able to add techs to multiple computer groups. Right now I can only assign one tech to a group. So all techs are assigned to one group and all endpoints are in that group. Review collected by and hosted on G2.com.

The pricing is wonderful and the ease of use is great. Within a few minutes my clients run the link and I gain access to their computer so I can train them or consult with them by using the remote. I am quite pleased with this product as I have used numerous products in the past and Splashtop is by far the easiest and most cost effective Review collected by and hosted on G2.com.

There is nothing I can think of that I do not like about Splashtop. Review collected by and hosted on G2.com.

Our company switched from Log Me In to Splashtop and so far we are very pleased. It feels just like I'm in front of my work computer when I am working off site and I appreciate how helpful the customer service people have been at Splashtop. The price is better than Log me in as well! Review collected by and hosted on G2.com.

Seemed a little tricky loading everything at first. Review collected by and hosted on G2.com.

Ease of use both desktop and mobile. The mobile app is amazingly easy to use and so helpful! Review collected by and hosted on G2.com.

Nothing except that I didn't know about it earlier. Review collected by and hosted on G2.com.

I experience very low latency with Splashtop. My favorite service is audio streaming, it works great! Review collected by and hosted on G2.com.

I have no dislikes. I have tested and used RustDesk, AnyDesk, TeamViewer and Splashtop works best for me! Review collected by and hosted on G2.com.

It is easy to setup and the the admin tools are excellent. Review collected by and hosted on G2.com.

The streamer doesn't alweays autostart even if it is set to do so. Review collected by and hosted on G2.com.

Splashtop remote software is so easy to use for the novice business owner. I have had no problems since first signing on. Review collected by and hosted on G2.com.

The only issue I have is the first logon to remote computer. I always have issues with the Login user and password. Never can get the this right Review collected by and hosted on G2.com.

Splashtop Business Access makes it easy to remote into my primary network from any location! Splashtop Business Access was very easy to implement! The speed of the connection is always very fast. I use the system often and Splashtop Business Access makes it very easy to login and it provides quick access. Updates are automatic so the system is always current. I find it the BEST tool for my business as an HR Consultant with many clients in many locations across the country! I have never had to use Customer Support because of the reliability of the system. I highly recommend Splashtop Business Access for business. Review collected by and hosted on G2.com.

There is nothing to dislike about Splashtop Business Access! Review collected by and hosted on G2.com.

There's a lot to like about Splashtop Business Access. Mostly, I like the reliability - connections are there when you need them. I also like the speed and quality of the connections. And... there is a variety of ancillary products (e.g. SOS) that enhances the value of the products and services. Splashtop is also a good value, especially when compared to other products, like Teamviewer. I've been a Splashtop user since the company started and I don't think anything would get me to switch. Review collected by and hosted on G2.com.

There are no glaring deficiencies in the Splashtop Business Access product. Prior to the latest versions, updates weren't alerted automatically (for the Business Access Product or the "Streamer"),,, but, for the past year or so, updates are alerted and easy to install. And... they keep adding features (e.g. copy and paste with the clipboard, instead of requiring "File Transfer") that save time. Review collected by and hosted on G2.com.