Avaliações em Vídeo
Revisão do Gerenciamento de Serviços de TI do ServiceNow
Um sistema de bilhética para nossa equipe
Bom sistema centralizado de bilhética
Avaliações 874 ServiceNow IT Service Management
Sentimento Geral da Revisão para ServiceNow IT Service Management
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Have been using Service Now to work on Service Requests. The way it has been built to be user friendly is really commendable , especially the capability to create one's own dashboard that can be used to track various factors such as performance metrics. Análise coletada por e hospedada no G2.com.
No dislikes so far as the engine seems been built out as efficiently as possible. Análise coletada por e hospedada no G2.com.
It helps me understand the issues that are facing by our organization and i love how it is user friendly Análise coletada por e hospedada no G2.com.
Integrating with other applications seem difficult to me Análise coletada por e hospedada no G2.com.
It is user-friendly and it is well organized .It can be integrated among various platforms Análise coletada por e hospedada no G2.com.
Performance issue when a lot of tickets arises Análise coletada por e hospedada no G2.com.
ServiceNow is user-friendly, well-organized, and integrates smoothly across platforms. Its intuitive interface and flexibility boost productivity. Análise coletada por e hospedada no G2.com.
Performance drops when many tickets arise. Análise coletada por e hospedada no G2.com.
Servicenow é uma excelente ferramenta de ITSM e CMDB disponível no mercado. Possui todas as integrações com as ferramentas de infraestrutura. Excelente velocidade no processamento e recuperação de dados. Análise coletada por e hospedada no G2.com.
Custos de Renovação, ainda é necessário melhorar a integração perfeita para Recursos de Nuvem de Ponta, como Micro Serviços, Dockers, Contêineres, Análise coletada por e hospedada no G2.com.
UI é limpa e fácil de usar. Nunca enfrentei nenhum bug ou falha. Análise coletada por e hospedada no G2.com.
A barra de SLA deve estar presente, mostrando o progresso do SLA e ajudando a monitorar se o SLA está prestes a ser violado ou não. Análise coletada por e hospedada no G2.com.
ServiceNow is super easy to use and really well-organized, making it a breeze to get around. Análise coletada por e hospedada no G2.com.
Performance issue and gets trouble when using in edge Análise coletada por e hospedada no G2.com.
I use service now as ticketing system to work on my incidents and service request. I use it to track my performance management and key performance indicators. Análise coletada por e hospedada no G2.com.
Nothing to be disliked about service now Análise coletada por e hospedada no G2.com.
Temos a capacidade de realizar muitas alterações nos formulários e fluxos.
A integração da ferramenta com muitas aplicações usando API também é muito boa e pode ser realizada sem problemas. Análise coletada por e hospedada no G2.com.
Nada em particular que possa ser identificado separadamente do ponto de vista de desgosto. Análise coletada por e hospedada no G2.com.
Whether you're managing IT service management, HR, or customer service, you can easily customize workflows to fit specific business needs. The integration capabilities with other tools and platforms are impressive, allowing organizations to create a cohesive ecosystem.
Additionally, the emphasis on automation and AI helps reduce repetitive tasks, freeing up teams to focus on more strategic initiatives. Overall, it’s not just about managing services; it's about enabling organizations to innovate and respond to challenges more effectively. It’s that balance of functionality and user experience that truly makes ServiceNow shine. Análise coletada por e hospedada no G2.com.
While ServiceNow has many strengths, there are a few aspects that can be a bit frustrating. For one, the initial learning curve can be steep. Even though the platform is user-friendly, navigating all its features and capabilities can feel overwhelming at first, especially for new users or those without a tech background.
Additionally, customization, while a strong point, can sometimes lead to complexity. Organizations may find themselves needing to invest significant time and resources to tailor the platform to their specific needs, which can be a bit of a hurdle.
Another common concern is the cost. For smaller businesses, the pricing model can be a barrier, especially when trying to access some of the more advanced features. Análise coletada por e hospedada no G2.com.
