Avaliações 160 LogicGate Risk Cloud
Sentimento Geral da Revisão para LogicGate Risk Cloud
Entre para ver o sentimento das avaliações.
A facilidade de uso do sistema. O recurso de salvamento automático que salva instantaneamente tudo o que você digita é uma grande ajuda. Análise coletada por e hospedada no G2.com.
Os filtros nem sempre funcionam como você precisa. Existem algumas falhas na programação dos filtros que nem sempre mostram as informações que você precisa. Por exemplo, apenas um dos fluxos de trabalho pode ser usado como uma opção de filtro para o campo "etapa atual". Análise coletada por e hospedada no G2.com.
Very Flexible user interface.
Little to Low learning curve. User friendly interface.
Excellent Customer support experience. Response and resolution. Work-around solution when needed. Support desk manned by highly trained individuals.
Product updates turn-around quite frequent. Análise coletada por e hospedada no G2.com.
Controlling granular access control could be tedious.
More canned reports could be useful.
Some screens with auto-save is a good feature. Not when making minor changes, there is no undo.
User Impersonation feature (similar to Salesforce) would be really useful troubleshooting users errors and granular controls.
Would like to see a pop-up when adding a step or feature the tasks to be performed /not performed.
Need example workflows and a description of workflow.
Custom Re-arranging of layout box sizes would be nice. Análise coletada por e hospedada no G2.com.
Facilidade de configuração. Os respondentes não precisam fazer login no LogicGate para enviar itens de evidência. Análise coletada por e hospedada no G2.com.
As opções de relatórios são fracas até hoje, no entanto, estamos usando uma solução alternativa em Excel fornecida pela equipe da LogicGate que é melhor do que os relatórios que tínhamos com nosso outro software. Análise coletada por e hospedada no G2.com.
The Tracking is OK I guess and the file upload features have improved. LG might have potential but this is not made for Audit and SOX at the current state. Needs to incorporate a workflow that accommodates Interim and Roll Forward testing. I would advise that LG see how Archer, CCH and MetricStream run their businesses and see how LG could be improved. Also, try and hire people who worked in world class audit and compliance departments to help LG understand how these Compliance Programs work. Análise coletada por e hospedada no G2.com.
Can't open multiple websites at the same time. No way to make mass changes, basically you have to enter each field. I lost many hours of efficiency because I had to manually enter fields (e.g. Test Plan Description (High Level); Test Plan Description (Detailed with Testing Attributes); etc.). Análise coletada por e hospedada no G2.com.
I really like how we can customize the type of questionnaire that we want to send out. We can send different sections or the whole questionnaire. We can also customize the questions to be a text box, drop down, multi select, etc. It has been great because our team is constantly improving our process and LogicGate can do pretty much anything that we want it to do. Análise coletada por e hospedada no G2.com.
Like I said above, it's great to make changes along the way but if we add new questions to a section and the third party has already completed the questionnaire, they come up blank in the next step and since they are required we have to figure out what to put there to move the questionnaire along. I understand why it is this way, but it's just a small pain we have to go through as we keep making changes. Análise coletada por e hospedada no G2.com.
How easy and customizeable the tool is. The tool is visually appealing to end users who may not be as tech-savvy, and allowing tool-tips helps minimize the amount of questions we receive about using the system. Análise coletada por e hospedada no G2.com.
When you have to make a change/edit in a workflow with multiple steps, you have to make the change more than once (in each step). I also wish there were more customizeable features, like updating the format of a date field and also updating the format of a number field to include a comma if the number is greater than 1,000. Análise coletada por e hospedada no G2.com.
I like how you can build up a process from scratch. For the admin it is very easy to understand how a record flows through the process. The visualisation is amazing. Análise coletada por e hospedada no G2.com.
For the end user it's sometimes quite hard to filter all his assessments, in particular if he re-assesses something. The list of assessments can be too long and there are no good filter options. Análise coletada por e hospedada no G2.com.
The support team is amazing--responsive, fast, knowledgeable, helpful. They really go above an dbeyond to make information available to you, or make the system work for you. Análise coletada por e hospedada no G2.com.
Many features you would want dont exist, or are not easy to implement. And the system is not very intuitive. We spend a lot of time coaching people. Information that should be captured automatically (date) are put in as selection boxes. Análise coletada por e hospedada no G2.com.
We have been able to get a handle on our complaints. Análise coletada por e hospedada no G2.com.
I dislike the inability to search by name for a complaint. If I want to find a complaint by name, I have to sort in alphabetical order and search page by page. Análise coletada por e hospedada no G2.com.
