Avaliações e Detalhes do Produto de Kaseya VSA

Its been around a long time and is a very polished product. It is affordable, and the bundles I get through Techs Together, lets me keep my overhead low. Análise coletada por e hospedada no G2.com.

I think a complete solution would be nice, from a workstation and server standpoint. If my subscription at a base evel included backups both file and image, with patch management and those bells and whistles it would be great. It would let small shops, and one man operations focus more on the work than balancing out which licenses go where. Again Techs Together, does a pretty good job with that. But it isnt quite complete in my opnion. Análise coletada por e hospedada no G2.com.

It has a lot of capabilities, it's very dependable and intuitive to work with. Análise coletada por e hospedada no G2.com.

I would like a way to just open a connection to a server with a click or double click. Right now, we need to select the machine, have the remote connection in favorites, click to connect and click again. Also, another click to close the popup window which shows before the connection to the server opens. As an MSP we connect to dozens of sessions per day and this is a bit cumbersome. Análise coletada por e hospedada no G2.com.

A forma como ele se integra com todos os outros módulos que tornam as tarefas diárias de TI sem complicações. Eu o uso em um ambiente misto de Mac e PC. Eu o uso diariamente para enfrentar meus desafios de TI. A integração foi muito tranquila e rápida e não interrompeu o fluxo de trabalho da equipe. Eles estavam presentes em cada etapa da implementação para apoiar nossas dúvidas de integração. Foi muito intuitivo começar a usar o produto. Análise coletada por e hospedada no G2.com.

VSAX é tão expansivo no que pode fazer que pode ser avassalador saber por onde começar, pois há muitas opções que não estão bem ao seu alcance. Análise coletada por e hospedada no G2.com.

I've found the VSA to be extremely helpful to me as a department of one, who handles approximately 30 sites. This helps keep me organized and helps me automate things that I would have to either go onsite for or send detailed instructions for, which would take a lot of time out of my day. I also love that I can keep the OS and software patched automatically, so I no longer need to worry about whether or not the staff is running their necessary updates. Efficiency at its finest! Análise coletada por e hospedada no G2.com.

My first issue early on was finding my way around the interface. It took me some time to figure out where the features I want to use are hiding. Once I got past that learning curve, it was fine. What I really find missing is some sort of file transfer. I'm glad that I can transfer files between myself and remote PCs, but there should be a more direct (for example FTP) method of transferring files to remote PCs without starting a remote session. Análise coletada por e hospedada no G2.com.

What I like most about VSA X is how easy it is to automate things with Workflows and Scripts. Análise coletada por e hospedada no G2.com.

The integrations are nice, but we were told it would be on par with DattoRMM in the K365 package yet last week in an IT Glue webinar, they said DattoRMM would be getting the local admin rotation, but VSA was not at this time. So they are not living up to their promise here.

The remote desktop tool could use some improvements as it crashes occasionally on Mac. Análise coletada por e hospedada no G2.com.

What I like most about Kaseya VSA is that it allows me to manage everything from one place, which is very practical. In addition, its interface is easy to use and it has excellent tools that make the administration much more efficient. They also have good customer service. Análise coletada por e hospedada no G2.com.

There's nothing I didn't like about the platform. Análise coletada por e hospedada no G2.com.

Logical layout. Ease of finding endpoints within each Org. Lots of features and usable endpoint information. Extremely stable. Análise coletada por e hospedada no G2.com.

Support structure is so-so. I do better on my own, than actually trying to reach support. They are not very timely in their responses. The upgrade from VSA9 to VSAX was very painful. I am just glad that it is over. Análise coletada por e hospedada no G2.com.

for me it is to have all the things together in all in one platform, i can manage endpoints and server patches, i can connect remotely and to set automation tasks for my daily duties. Análise coletada por e hospedada no G2.com.

i would like to have a better support, when i open a ticket i have to wait weeks to get the solution. Análise coletada por e hospedada no G2.com.

Kaseya is a mature Company, and it has come a long way from being just an RMM Solution. The vision behind the technology and its capabilities are worth complimenting. The Update VSA 10 is what I have been hoping for a long time. A solution that is easy to configure with your agents, next-gen UI, and working capabilities. This Solution is not a "hit and miss" like I have seen with other providers.

Additionally, all the solutions have a deep level of integrations they own (not partnered)—one vendor, and seriously, there are a lot of headaches working with multiple vendors and different expiration dates. The Sales rep - Vimal, was responsive even on a weekend and helped me out with a technical query I had. No time taken for him to fire up zoom and walk me through on how to achieve, my desired out come.

I understand Technology takes time, and securing that tech stack is the key to smooth and secure monitoring and management.

It is also important to state that, unlike other vendors, the sales team worked as consultants to understand if this solution fit my needs. They did not hesitate to give us options to consider should VSA not meet our expectations - It did!

What made it stand out was that it took me less than a week to get my endpoints all set up with an Agent, policies, and alerts configured, tested, and working well.

Since a month post-implementation, I am glad I did not listen to all the crap posted on Reddit and decided to decide to move forward with Kaseya. Análise coletada por e hospedada no G2.com.

There is nothing for the past 1 month I did not dislike about the platform. It has been proving its worth.

A customer-facing roadmap would be great! Análise coletada por e hospedada no G2.com.

Kaseya's remote access tool has been a lifesaver for me and our IT team. Using a very lightweight agent, it allows us to easily and quickly access user computers remotely to perform administrative work, with a fast interface.

Windows patching works well and allows us to push relevant updates when they are needed. This complements the built-in Windows Update features very nicely.

The web user interface also allows us to remotely run command line commands as well as remotely reboot computers, which is a very helpful feature in case the computer is not accessible via standard remote access. Análise coletada por e hospedada no G2.com.

It would be nice if the remote access tool would prompt the user for permission to connect.

Also, the pop-up that users get after Windows patches install are not very customizable and users don't know if it is a legitimate pop-up. Análise coletada por e hospedada no G2.com.