Avaliações e Detalhes do Produto de Dialpad Support

This service gets the job done for an affordable cost and customs service is great when needed. Análise coletada por e hospedada no G2.com.

Nothing. The service works great and I have no complaints. Análise coletada por e hospedada no G2.com.

I love the tools that you can set up to ensure you are monitoring project success. Incoming come volume, missed calls, outgoing calls, call length, Dailpad also allows employees to reveiw thier call conversations and makes suggestions on how to improve! Análise coletada por e hospedada no G2.com.

Can be alot of data and need to be comfortable navigating the systems knowing what you are looking for Análise coletada por e hospedada no G2.com.

Dialpad tem sido uma ferramenta extremamente útil para mim e meus colegas. É eficiente para enviar mensagens de texto e ligar para leads e proporciona uma experiência mais pessoal. Além disso, está integrado ao Salesforce :) Análise coletada por e hospedada no G2.com.

É frustrante porque no aplicativo não consigo enviar uma mensagem de texto a menos que tenha ligado para o contato. Análise coletada por e hospedada no G2.com.

Ease of use. I enjoy how the app works so handily on my mobile device Análise coletada por e hospedada no G2.com.

The Apple app could possibly be made a little more clean. Análise coletada por e hospedada no G2.com.

I can use in any platform, read the transcript to get information, and get real-time suggestions on how to direct the conversation. Análise coletada por e hospedada no G2.com.

I had sometimes issues with the headphones I was using to answer the call. It was a bit complicated to set up the one I wanted to use if it was different from a headphone I used to listen to music for example. Análise coletada por e hospedada no G2.com.

The best part about Dialpad Contact Center is the CRM integration. We also really love the dashboard - all the metrics are very valuable to our organization. The customer service is also a really bug plus for us! Análise coletada por e hospedada no G2.com.

The UI of the dashboard can sometimes be tricky to maneuver, but we do love the metrics that we get with the dashboard. Análise coletada por e hospedada no G2.com.

Integration into our infrastructure and microsoft Análise coletada por e hospedada no G2.com.

Consistent small bugs/issues/glitches/slowdowns but typically not "real isues". Stupid issues that something like exiting and re-opening the app helps or maybe it's just "a bad day" in the dialpad network. At the end of the day though these issues are never deal breakers and we're still able to place and make calls. Análise coletada por e hospedada no G2.com.

The ability to use the system from home Análise coletada por e hospedada no G2.com.

There aren't any features yet that I dislike Análise coletada por e hospedada no G2.com.

I can't stress this enough, this software is very user friendly and I would strongly recommend it to any organization.

You can easily maneuver around it in terms of managing your call flow but also searching for recordings. Análise coletada por e hospedada no G2.com.

I think having an option to make international phone calls would be good to have. Análise coletada por e hospedada no G2.com.

The recording features help with keeping my prospecting organized. Análise coletada por e hospedada no G2.com.

I haven’t used the platform enough to have a a negative Análise coletada por e hospedada no G2.com.