Avaliações em Vídeo
Dialpad é rápido, eficiente e extremamente fácil de usar.
Avaliações 277 Dialpad Support
Sentimento Geral da Revisão para Dialpad Support
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How quick and easy it is to respond! great tech support when needing help! Análise coletada por e hospedada no G2.com.
How it freezes often and drops calls.sometimes i can't hear the caller and they can't here me. Análise coletada por e hospedada no G2.com.
Our previous ticketing system was unreliable when a call comes in but the receiving tech is too busy to handle that. Dialpad makes it so we don't have to worry about that by rolling over calls between Available techs.
Admins have good control over certain things, such as the priority in which inbound calls come. Análise coletada por e hospedada no G2.com.
Would like to see a dark mode implemented. Análise coletada por e hospedada no G2.com.
Utilization of texting and calling. Salesforce integration makes it easy for a nice integration (click to dial), this is super helpful for my SDR team, since calling/texting is their main role. Análise coletada por e hospedada no G2.com.
Reporting within Dialpad isn't very seamless or informational, especially in a channel/call center view. Also, App utilization isn't the best for call review. As soon as you want to see the transcript, it takes you back to the browser. Análise coletada por e hospedada no G2.com.
That I can text and call from any city in the United States. Now you can personalize your options more. I can change my ring tone. They dont have as many ringtones Análise coletada por e hospedada no G2.com.
When it tells me that I am already on a call and im trying to only call one person. They have actually fixed this. I would like them to take away the join meeting button right next to the call button Análise coletada por e hospedada no G2.com.
Eu gosto da aparência do aplicativo, muito amigável e organizado. Mais importante, eu aprecio a integração com o Salesforce, pois também uso isso diariamente. Análise coletada por e hospedada no G2.com.
Eu gostaria que pudéssemos editar as cores e torná-las mais acessíveis para aqueles com sensibilidades visuais. Análise coletada por e hospedada no G2.com.
I really like the call center. The user experience and layout is much better than what I previously used. I like the analytics, as well as the ability to add the contact info as I am calling someone. Also the call history is nice. Análise coletada por e hospedada no G2.com.
For some reason the application does not work as well for me and seems buggy. I exclusively use the web browser application to make my daily phone calls to customers. Análise coletada por e hospedada no G2.com.
