Onboarding was easy, it is a SaaS product. Review collected by and hosted on G2.com.
We contacted customer service 45 days in advance to cancel and were served with the "gotcha" of a 60 day out buried in a link from the original contract. Several attempts to work with their teams were stonewalled - they just pointed to the contract and said "you should've read it, it's your own fault." As a 20 person startup, I am surprised we even gave 45 days notice. I have never heard of another software company with a 60 day out, nor have I dealt with a business that actually held us to an additional 13.5 months of payment due to a contract. It's insane. The fact that they are willing to burn bridges just for a one year subscription shows their lack of faith in the usefulness of their own product. Review collected by and hosted on G2.com.
Video Reviews
ZoomInfo SalesOS is best in breed! Trust me I know!
Good Tool for Data Mining
Zoominfo Pros
8,702 out of 8,703 Total Reviews for ZoomInfo Sales
Overall Review Sentiment for ZoomInfo Sales
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The Zoominfo team has exceeded our expectations in terms of functionality and onboarding support. The best features of the platform so far include being able to see which companies are visiting key pages on our website, being able to update our existing CRM database and automating our go to market business development strategies.
The sales process was top notch (we strive to emulate it ourselves) and the onboarding process helped our team maximize the value from the platform.
Even though we are in early days, the preliminary results are impressive with more qualified sales opportunities in our pipeline. Review collected by and hosted on G2.com.
The only downsides I can see is that same as any software - only using a fraction of its potential. We look forward to using more of the features in the near future. Review collected by and hosted on G2.com.
Zoom Info is a best tool for analysis, sales and greatful insights.
The best feature of Zoom info is up to date Data .
Attractive interface and easy to use, highly recommended.
We can easily campaign management here . Review collected by and hosted on G2.com.
As per my opinion , there are no dilikes , If i found something wrong data , I always suggested to update and their team update them with in 24 hours . So over all i have a good experience with Zoom info Review collected by and hosted on G2.com.
ZoomInfo Sales with Copilot gives our sales directors the information they need for their targeted accounts so they reach out at the right time to the right people. I'm very impressed with how useful it is, as opposed to other AI products whose marketing far exceeds their capabilities. ZoomInfo has broadened its scope, making it an easier product to use for both admins and sales. I was especially impressed with their onboarding process - it was thorough and well-communicated. I also get consistently great support from our Account Manager. Review collected by and hosted on G2.com.
I've only run into a few issues with its Salesforce integration, and it's only because I'd like it to do something that it doesn't currently do. Review collected by and hosted on G2.com.
ZoomInfo has expanded our prospect pool significantly and made the process of finding the right people and companies much easier. The information we receive through WebSights and Intent is so valuable. We are equally impressed by the exceptional customer service we've received. Our dedicated representative, Randi, is responsive and goes above and beyond to address our queries and concerns. Randi not only provides timely solutions but also guides us towards valuable training resources that allowes us to optimize our usage. This level of support has been instrumental in helping us achieve success with ZoomInfo. Review collected by and hosted on G2.com.
Engage. I wish it was a easier to work with Salesforce for the sake of our sales reps that are not as technologically inclined as I feel it requires. It's been tough for our team to get started, but seems like a very worthwhile tool once up and running. Review collected by and hosted on G2.com.
I like that I can get contact information for any prospect right from my browser using their chrome extension. I never have to leave the company's page or LinkedIn. My company has it set up so it syncs directly to Salesforce so I don't have to do any sort of manual inputs. Review collected by and hosted on G2.com.
Sometimes the contacts are not linked to the right company. However, I play in the SMB space, so a lot of companies have similar names and don't necessarily have the online presence. Review collected by and hosted on G2.com.
As an outsourced SDR/Lead Generation business, having great data is fundamental to us delivering successful campaigns for our clients. ZoomInfo gives us direct access to the stakeholders that are able to influence the procurement of our clients services saving us valuable time and stopping us getting blocked by gatekeepers. It also integrates seamlessly wth our CRM saving wasted time on admistration. Review collected by and hosted on G2.com.
I don't "dislike" anything but obviously it would be great to have more mobile/direct phone numbers. Review collected by and hosted on G2.com.
The ZoomInfo Chrome extrnsion makes it so efficient to get the data I need from wherever I am working. Whether I am looking for the right person to reach out to in LinkedIn, or getting ready to make a call in outreach. I can easily use the chrome extension to look up contact information and make sure I have the best chance of reaching them. Review collected by and hosted on G2.com.
it can be difficult to get contact reports to sync with your account book from salesforce so that you are only getting updated contacts related to your accounts. This can lead to manual time still fitlering through the lists to only grab the relevant contacts you are looking for. Review collected by and hosted on G2.com.
We're in a niche industry, so finding accurate data is fairly hard to come by.
Thankfully, ZI has been top notch in delivering data that's accurate while also making it easy to access, shape, and utilize that data through lists and workflows.
Our reps use the browser plugin to import contact/company data directly into hubspot with ease - cutting hours of manual work out weekly. Review collected by and hosted on G2.com.
Honestly we've been really happy with the product, service, and support.
Not much to complain about at all. Review collected by and hosted on G2.com.
What I like best about ZoomInfo sales is that it truly utilizes the best people, processes and technology to help my inpput, validate, optimize and capitalize on my sales pipeline. It allows my team to turn weeks worth of research and communication into a few keystrokes as well as bring accurate insights into our pipeline to help move things along and stay ahead of any challenges. Review collected by and hosted on G2.com.
The only thing I dislike about Zoominfo Sales is that sometimes my other systems can't keep up like my CRM and ERP so I have to put pressure on those system managers to keep up with the accelerated progression as ZoomInfo doesn't heve an access point or contact to assist with updating integrations. Review collected by and hosted on G2.com.
