We struggled as a marketing team to successfully reach existing contacts due to an out-of-date contact list. With ZoomInfo, we never have to worry about email bounces ever again. But correct data is just the tip of the ZoomInfo Iceberg -- the data and integrations it provides give us a highly-detailed plan of attack, and the tools we need to enact upon those insights. Review collected by and hosted on G2.com.
The only thing I don't like about ZoomInfo is when conducting a search, and clicking on a particular contact, you can't go back to your initial search parameters without pressing your browser's "back" button. A native back button would be much appreciated. Review collected by and hosted on G2.com.
Video Reviews
ZoomInfo SalesOS is best in breed! Trust me I know!
Good Tool for Data Mining
NeverBounce Review
8,690 out of 8,691 Total Reviews for ZoomInfo Sales
Overall Review Sentiment for ZoomInfo Sales
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It allows you to export contacts/leads to your Salesflow in ZoomInfo Engage in a friendly way. It has a lot of filters to better find the best leads you can reach out. You can also use Intent to better find companies that are looking what you offer. In my case, I use it to identify companies looking for Outsourcing services. Easy and friendly to use. Review collected by and hosted on G2.com.
So far, so good. I don't have anything in mind that I dislike. I've been using this amazing tool for 4 months and everything has been great. Even when I had an issue, their Customer Support resolved my concern in a timely manner. I will keep using their main site and their Google Chrome Extension on a daily basis. Review collected by and hosted on G2.com.
There are so many helpful things to do with ZoomInfo. I love the capability to monitor intent words to see what companies are searching for something to do with my product. Also, the tracking of which way to reach them that they are most likely to answer is a great new feature. The email reports are great as well. Review collected by and hosted on G2.com.
Honestly, there is not much to say about ZoomInfo in a negative way. I guess the only thing would be to make sure when you integrate into Salesforce or Salesloft that the fields transfer corrently. That is more on your company's IT side I belive during implementation. But, CS is great and can help with whatever you need. Review collected by and hosted on G2.com.
The accuracy of the information provided on contacts/ leads is second to none. When I have an email but not direct number for a contact I just drop it into zoominfo and 9/10 times its in there.
When im trying to find new contacts for an account it gives me plenty of options for contacts and easily exports to the CRM or excel Review collected by and hosted on G2.com.
The abiltiy to import leads to the CRM sometimes leaves a few out when exporting large lists. I do like how it informs you of which ones it cannot export and the reason why but it would be great if it automatically exported to excel instead. Review collected by and hosted on G2.com.
I use it every day as it allows me to reach my target clients with much more efficiency due to the access to direct/mobile contact info - traditionally, I am calling through a company' reception/switchboard multiple times which is usually a pain for the receptionist or worse, there is no access to the person I am trying to reach via switchboard. They have great customer support for any inquiries, and the tool integrates well into Chrome which makes it easier to access. Review collected by and hosted on G2.com.
1.5 in 10 contacts do not have numbers, and some contacts opt out but this cannot be mitigated so it is understandable. Review collected by and hosted on G2.com.
What I like best about ZoomInfo sales is that it truly utilizes the best people, processes and technology to help my inpput, validate, optimize and capitalize on my sales pipeline. It allows my team to turn weeks worth of research and communication into a few keystrokes as well as bring accurate insights into our pipeline to help move things along and stay ahead of any challenges. Review collected by and hosted on G2.com.
The only thing I dislike about Zoominfo Sales is that sometimes my other systems can't keep up like my CRM and ERP so I have to put pressure on those system managers to keep up with the accelerated progression as ZoomInfo doesn't heve an access point or contact to assist with updating integrations. Review collected by and hosted on G2.com.
I love how the quantity of contacts ZoomInfo has for each company I am reaching out to. It is easy for me to see which ones have email addresses and the information is far more accurate then other prospecting tools I have used. Review collected by and hosted on G2.com.
The only issue I have ever had with ZoomInfo is that it has gone down a handful of times and I have been unable to export contacts into my salesforce. Occassionally the contacts are no longer with the company they are listed under as well. Review collected by and hosted on G2.com.
I sell a wide variety of products and services to mid-market accounts, and diversifying contacts and understanding org structure has always been one of the most challenging parts of my job. Zoominfo streamlines the process and makes me a more effective, productive, and happy sales person. Review collected by and hosted on G2.com.
My only complaint is that, naturally, the data isn't perfect. The occasional incorrect email, phone number or ex-emloyee showing as a current employee will slip into the mix. Review collected by and hosted on G2.com.
As one of the individuals managing our ZoomInfo licensing and user adoption, I have found the platform to be a useful tool for our sales and marketing teams. The extensive database of contacts and companies is regularly updated, ensuring that our data remains accurate and relevant. ZoomInfo’s support is responsive and assists us in managing our changing needs, as well as keeping us informed about new features and best practices based tailored to our industry. Review collected by and hosted on G2.com.
While the volume of data can be overwhelming at times and requires careful vetting. Review collected by and hosted on G2.com.
I have used Zoominfo Sales in most of my sales roles, it syncs perfectly with either Salesforce or Hubspot (I have used both) and is an invaluable tool in the sales world. If you are trying to bulid a list of prospects, it has excellent list building capabilities. You can dial way in on the type of company you want to target and the types of individuals within those companies that would be the most ideal to connect with. In addition to building out lead lists, you can search for specific companies and look at all of the individuals that Zoominfo has contact info for at those companies. Also, with the chrome extension, you can visit a website of a company you may be considering targeting and with a click you can see if there is a Zoominfo record associated with the website you are viewing. And lastly, you can export any company or contact right into your CRM with a few clicks. This both saves you time from needing to build records from scratch and it populates additional company info into your CRM record for a more complete company profile. Review collected by and hosted on G2.com.
The main issue that I run into is often the phone numbers and contact info is outdated. I know Zoominfo is pulling data from a multitude of sources on a regular basis to try and keep their info up to date, but even with these efforts, too often the info is incorrect. I don't believe any of Zoominfo's competitiors do this any better however, so it may be just something to be expected and accepted when using a business intel tool like zoominfo. Review collected by and hosted on G2.com.
ZoomInfo offers strategic insights into what my buyers are looking at, shopping for, or changing in their environment, which can create opportunities for me. They have actionable information, and it's the best contact database I have used. I pay for the custom Intent, which has allowed us to be much more granular than using Intent out of the box. So far, Copilot has been an excellent source of information Review collected by and hosted on G2.com.
There are so many automatic processes that you can become lazy and lose perspective on your goals. The goal isn't to do your workflows. It's to increase sales. It is also complex, so some personalities tend to become experts on the tool/platform rather than their primary job. Review collected by and hosted on G2.com.
