67 Zip Reviews
Overall Review Sentiment for Zip
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I like the instant improvement we experienced with Zip. Day 1 with Zip was a change we dearly needed. Our improved spend visibility and auditable process that can be tailored on the fly by the Zip admin with out any vendor involvement is great Review collected by and hosted on G2.com.
I think the spend data could be a little better. Right now all spend from an agreement is captured as spend in the year that the agreement was completed, even if it is a multi year agreement. Review collected by and hosted on G2.com.
Zip offers an intuitive and user friendly interface making it easy to navigate. The platform helps in consolidating systems to a single solution. The capabilities of building out simple to complex workflows is a huge advantage. I’ve utilized this platform at multiple companies now and would definitely recommend as a solution for P2P. Review collected by and hosted on G2.com.
Paying invoices direct from Zip vs an ERP system. I’ve had a short term experience with this part of the platform that was not ideal. That being said Zip is very open to feedback and improving features. Review collected by and hosted on G2.com.
We chose ZIP a year ago and the integration & implementation process was smooth. Zip is a much better way to manage approvals of requests/POs as well as invoices. What we like a lot is how receptive Zip is to make changes to the overall program to better accommodate our needs. We have multiple users in it every day and it is very easy to use. Customer support has been very responsive to our requests & helping us solve problems. Review collected by and hosted on G2.com.
I would like more reporting features, but Zip has been receptive to the requests made & may have added a few to their 'to-do' list. Review collected by and hosted on G2.com.
Provides central view of open requests with various reporting options available. The support team for this tool is superb. They may not always have the answers wanted - but they are great about responding in a timely manner and helping guide both the admin and users when needed. Review collected by and hosted on G2.com.
This is a newer tool so many features do not exist yet. Feature releases happen regularly so we need to rework processes frequently to best utilize the system. The workflows and queues are currently a very manual process and there are limited connects between production and sandbox environments. Review collected by and hosted on G2.com.
The tool is easy to use for both the admin side as well as the users. One of my favorite features is the ease of use in making changes to the workflows and questions. Also the product team is keen listen to customer feedback for changes and improvements to the tool. Review collected by and hosted on G2.com.
Occasionally there are bugs in the programming due to the constant improvement of the tool. However, the help chat is really helpful, and the admins are quick to respond to inquiries (usually <30 minutes). Review collected by and hosted on G2.com.
The ease of use for requestors, the transparency of where the requests are in the workflow. Our transition to Zip was seamless, implementation was very straightforward with the help of the Zip engineer team.t, Launching our solution was seamless using only a welcome letter and simple video, using a simple video and Review collected by and hosted on G2.com.
Budgeting and Reporting. The reporting features could use some work, I would like to see budgeting down to the vendor level and the ability to create reports that mirror some of the insights. Review collected by and hosted on G2.com.
ZIP allows the Procurement & Finance/Accounting Team to standardized workflows, processes and is extremely user friendly. We have a great CSM that we have bi-weekly meetings to review any issues or questions that may come up. ZIP has become a daily tool that I use in my everyday work, it helps me keep track of all open POs and Invoices which is crucial in my work. Review collected by and hosted on G2.com.
As many great features that ZIP has, I still think that still has many changes and updates they need to attend. Also, to be more catering all different types of spend for a varieties of companies. Review collected by and hosted on G2.com.
Zip is very user friendly for end users as well as administrators. The ease of customization and conditions allows us to build workflows specifically for our needs. Compliance and speed have increased significantly with the implementation of Zip at our organization. Help documentation and customer support is A+ Review collected by and hosted on G2.com.
There are some limitations in collaboration with external parties, but I believe Zip has a plan to address these. Review collected by and hosted on G2.com.
Zip is such an amazing tool for our procurement process. As an admin, I find it easy to navigate when making configuration changes, and our users really enjoy how intuitive and seamless the request process is. They also love the virtual cards. It's really helped transform how we do procurement in a much more effective and streamlined way. Review collected by and hosted on G2.com.
Nothing! Zip continues to expand it's functionality, which makes me feel like we went with a tool that really capitalizes on the latest in procurement technology. Review collected by and hosted on G2.com.
