Airbase Reviews & Product Details

Airbase has completely streamlined the way I manage expenses! One of my favorite features is how I can simply take a picture of a receipt, and AI takes care of everything—uploading, saving, and extracting the details automatically. The receipt matching feature is also a game-changer; when I receive a receipt in my inbox, it seamlessly matches it to the correct transaction, saving me tons of time.

I also love the bulk report functionality, which lets me group multiple expenses into a single report, making the submission process much more efficient. Plus, having an Airbase card synced with my Google Pay is incredibly convenient—I just tap to pay, scan my receipt, and Airbase does the rest by automatically matching it to the transaction.

Overall, Airbase takes the hassle out of expense tracking, making everything smooth and effortless. Highly recommend! 🚀 Review collected by and hosted on G2.com.

Airbase is a powerful tool, but there are a few enhancements that would make it even better:

A customizable auto-fill feature that remembers how I’ve categorized a specific provider in the past, rather than always relying on AI suggestions.

The ability to bulk edit descriptions, departments, and categories instead of updating each receipt individually.

A memory function for recurring expenses, so it remembers my previous coding and descriptions for consistency.

The option to edit, add, or remove expenses from a report after submission (as long as it’s not approved yet) for more flexibility.

A more user-friendly bill payment dashboard, with clearer visual indicators (e.g., green for paid, red for unpaid) and reminders/notifications for overdue bills to help stay on track.

With these improvements, Airbase could be even more efficient and user-friendly! Review collected by and hosted on G2.com.

Airbase is seamless in managing payroll and reimbursements. Gone are the days of manually needing to email someone receipts, or invoices for them to manually setup an wire.

It's made it possible for us to manage how we'd like to be paid (without having to ask HR for manual updates) and reimbursed at the click of a button. The virtual cards system makes it possible to constrain vendors to only charging a specific amount per review cycle, thereby minimizing the possibility of overpayments and unauthorized transactions.

At the same time, we also equip employees with physical visa cards powered by Airbase. There's never been a situation where it's gotten declined, things just work. We run all our expenses through it, migrating it all over was quite easy.

Data extraction from automatically forwarded receipts is mostly bang on as well, there's only been a few situations where we've had to manually edit anything. Overall, very happy with it. Review collected by and hosted on G2.com.

The reimbursement compilation screen is a bit difficult to navigate. You're supposed to upload receipts, and then compile them into expense reports for reimbursement.

The fact that this is two steps can be quite cumbersome if you forget to upload something first. You have to go back, do the upload and then come back to recompile the report. Review collected by and hosted on G2.com.

As someone who used to dread expense reports, Airbase has been a game-changer. Seriously, it's like night and day compared to the old manual processes. My favorite thing by far is how incredibly fast and easy it is to submit expenses. I can snap photos of receipts with my phone, and they're automatically uploaded and categorized. The app is super intuitive; I figured it out in minutes.

Side note, I contacted support once because my account was locked out (my employer issue, not Airbase) and they responded within a few hours. Review collected by and hosted on G2.com.

While Airbase is fantastic, there are a couple of minor things I'd like to see improved. Occasionally, the automatic categorization of expenses isn't perfect, and I have to manually adjust it. It's not a huge deal, but it would be even better if the AI was a bit more accurate. Also, while the mobile app is great, I've noticed that sometimes it can be a little slow to load, especially when I have a lot of receipts to upload. These are just minor inconveniences, though, and they certainly don't outweigh the many benefits of using Airbase. Review collected by and hosted on G2.com.

I would say the simplistic UI of airbase is one of the best ive seen over the years of working with reimbursement tools. Some have made it wildly difficult to the point where you get frustrated and wonder if its worth it for small amounts of money Review collected by and hosted on G2.com.

the only downside that I personally see is that I always start out with a new request and then realized that i need to import the file into airbase rather thsn attaching the photo of the receipt to the new request i just started. Review collected by and hosted on G2.com.

I find the process of submitting my expense claims quite simple and straight forward. Makes my work on the go much easier.

I also like the flexible options it gives for submitting different types of expenses and requests for company funding. Review collected by and hosted on G2.com.

I do feel there is a bit much happening on the dashboard which while it can be helpful to have those options ready and waiting on log in, does also add to the time in getting used to the platform. Review collected by and hosted on G2.com.

Airbase is an outstanding spend management platform that truly stands out due to its seamless user experience and robust functionality, it excels in providing a simple and intuitive interface, making it incredibly easy for me and my team to navigate! Onboarding into the system was easy enough and we were ready to use our linked cards within minutes of set up! Thanks to its user-friendly interface and comprehensive features, Airbase becomes an integral part of the daily workflow. The customer support team is fantastic, whether you're troubleshooting an issue or need advice on how to optimize certain features, the support team is always ready to assist. Finally; transferring into the system was a breeze, the platform makes it easy to sync data and avoid manual entry, ensuring accurate financial records and reducing errors. Review collected by and hosted on G2.com.

The only thing I could say im not a huge fan of is the lack of notifications to other approvers, when processing a bill! Review collected by and hosted on G2.com.

The layout is simple and easy to use.

The number of features it offers means you'll easily find what you need and if you can't, the customer support is always there to help you.

I use Airbase pretty much everyday and it only gets easier tge more you use it. New features are being implemented on a regualr basis and you can also make requests for new integrations. Review collected by and hosted on G2.com.

I've been using Airbase for around 6 months now and so far, so good. It would be difficult for me to discuss what I don't like when I've not really had any issues. Review collected by and hosted on G2.com.

I love that I'm able to send invoices/receipts automatically from my business accounts like Uber, DoorDash, Delta Airlines, etc. Using those invoices, Airbase will compile all of my receipts into a single "Report." This is great for when you have back to back travel and need to keep expenses separate.

Another great feature is how Airbase will scan photos of physical receipts and, if it recognizes the vendor as a restaurant, I'm prompted to add the other attendees for that meal. I've used other platforms in the past, and I had to manually assign attendees to meals, Uber rides, etc.

Lastly, I love the desktop/browser dashboard. After multiple trips, it helps to have everything in front of me on a large screen. Review collected by and hosted on G2.com.

While the automation is mostly great, it can be frustrating when multiple receipts are miscategorized. It's time consuming to have to manually correct/edit. However, this is a pretty infrequent occurrence, and by no means would keep me from recommending Airbase to my colleagues/network. Review collected by and hosted on G2.com.

When we implemented Airbase, it was a huge step up from the previous software we used for expense reports and invoicing. I submit multiple invoices for our contract writers each month, and having an easy to use platform that also allows our contract writers to track the status of their invoices is very important to me.

Airbase is very user-friendly and intuitive, especially for submitting expense reports, and the recent AI features that have been built in (to "read" receipts and invoices and fill in information) are so helpful. Review collected by and hosted on G2.com.

I'm not sure if this is because of internal requirements or the way we've set up Airbase, but submitting an invoice requires a lot of steps. In fact, I recorded a Loom video to help new users learn how to submit an invoice in Airbase, and it took 8 minutes to cover everything.

Additionally, every time I create a Purchase Order in Airbase, I also have to email the invoice to our AP team. Again, this could be an avoidable internal requirement, but it's cumbersome. I've forgotten to to this a few times, and I'm not notified—the invoice sits in Airbase until a contract writer reaches out about their late payment.

External vendors are unable to submit their own invoices in Airbase (I have to do this for them) and they can't view payment status until the Purchase Order is approved. Multiple approvers are required for all invoices at my company, so this takes some time.

Also, when I'm searching for an invoice, I often have a hard time finding it because I never know if it's still a Purchase Order or if it's become a Request. Both require separate searches, and multiple clicks based on status—Open, Closed, Pending, Approved, Denied, and Archived. Review collected by and hosted on G2.com.

Airbase has completely transformed the way we manage company expenses. I love how it combines bill payments, corporate cards, and reimbursements into one seamless platform. The approval workflows are intuitive and customizable, making it easy to enforce spend policies without slowing things down. The real-time reporting gives us complete visibility into our finances, which has been a game-changer for budgeting and forecasting. Overall, it’s an incredibly efficient and user-friendly solution! Review collected by and hosted on G2.com.

That said, there are a few minor areas for improvement. The mobile app could be more feature-rich, as some functions still require using the desktop version. Also, onboarding can take some time due to the platform’s many features, but once set up, it works flawlessly. Despite these small points, I highly recommend Airbase for any business looking to streamline expense management! Review collected by and hosted on G2.com.