Zenoti Features
What are the features of Zenoti?
Business Administration - Spa Management
- Billing & Sales
Guest Experience - Spa Management
- Scheduling
Business Management
- Inventory Management
- Merchant Services
- Appointment Scheduling
- Employee Management
Marketing
- Client Communications
- Loyalty Management
- CRM
Practice Management
- Patient Records
- Photo Management
- Patient Portal
Platform Tools
- Reporting and Analytics
- Healthtech Integrations
- Mobile App
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Zenoti Categories on G2
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Business Administration - Spa Management
Inventory Management | Tracks product inventory, purchase orders, and vendor information for audits and restocking. 47 reviewers of Zenoti have provided feedback on this feature. | 80% (Based on 47 reviews) | |
Billing & Sales | Provides membership billing features, POS and credit card processing, and the ability to apply discounts or loyalty points. This feature was mentioned in 52 Zenoti reviews. | 88% (Based on 52 reviews) | |
Employee Management | As reported in 51 Zenoti reviews. Schedules shifts and tracks employee commissions and payroll. | 85% (Based on 51 reviews) |
Marketing - Spa Management
Membership | Based on 40 Zenoti reviews. Manages monthly memerbships and associated exclusive benefits and discounts that can be redeemed at your facility. | 82% (Based on 40 reviews) | |
Social Review | As reported in 42 Zenoti reviews. Tracks all social mentions across sites and centrally manages all your company's review site profiles. | 75% (Based on 42 reviews) | |
Automated Campaigns | As reported in 41 Zenoti reviews. Creates customized text and email messages that send to customers based on selected criteria. | 80% (Based on 41 reviews) |
Guest Experience - Spa Management
Scheduling | As reported in 53 Zenoti reviews. Allows customers to book online, via websites, or by app, and manages all reservations. | 86% (Based on 53 reviews) | |
Surveys | Sends surveys to customers based on set criteria and collects feedback for review. 38 reviewers of Zenoti have provided feedback on this feature. | 76% (Based on 38 reviews) | |
Customer Trends | As reported in 43 Zenoti reviews. Analyzes customer purchases and trends across your business to drive future sales strategy. | 79% (Based on 43 reviews) |
Business Management
Inventory Management | Based on 74 Zenoti reviews. Tracks medical inventory and sales inventory. | 87% (Based on 74 reviews) | |
Merchant Services | Based on 76 Zenoti reviews. Processes debit and credit card payments and supports POS functions. | 87% (Based on 76 reviews) | |
Appointment Scheduling | As reported in 83 Zenoti reviews. Allows both staff and clients to manage appointments, and provides calendar to track all appointments. | 93% (Based on 83 reviews) | |
Employee Management | Based on 80 Zenoti reviews. Assists with employee shift scheduling and payroll or commission management. | 90% (Based on 80 reviews) |
Marketing
Client Communications | Based on 79 Zenoti reviews. Supports email and text communications for marketing or feedback purposes. | 86% (Based on 79 reviews) | |
Loyalty Management | As reported in 73 Zenoti reviews. Manages loyalty programs and tracks client rewards. | 87% (Based on 73 reviews) | |
CRM | As reported in 76 Zenoti reviews. Provides basic CRM functionality to track client information and support strategic outreach efforts. | 85% (Based on 76 reviews) |
Practice Management
Patient Records | Stores electronic patient records either natively or via integration with EMR or EHR software, and manages all intake forms, SOAP notes, and records. This feature was mentioned in 81 Zenoti reviews. | 87% (Based on 81 reviews) | |
Photo Management | Allows photos to be uploaded and stored for clinical comparisons pre- and post-operation. 72 reviewers of Zenoti have provided feedback on this feature. | 84% (Based on 72 reviews) | |
Patient Portal | As reported in 73 Zenoti reviews. Provides a self-service portal for clients to track all appointment and treatment history, including billing, prescriptions, and after-care notes. | 87% (Based on 73 reviews) |
Platform Tools
Reporting and Analytics | As reported in 81 Zenoti reviews. Monitors all relevant business KPIs to improve clinical and administrative processes. | 89% (Based on 81 reviews) | |
Healthtech Integrations | Integrates with necessary healthcare solutions to support patient engagement, revenue cycle management, and related clinic functions. This feature was mentioned in 62 Zenoti reviews. | 84% (Based on 62 reviews) | |
Mobile App | Based on 74 Zenoti reviews. Provides a mobile application to view calendars and patient records via smartphones or tablets. | 83% (Based on 74 reviews) |