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Zenoti Features

What are the features of Zenoti?

Business Administration - Spa Management

  • Billing & Sales

Guest Experience - Spa Management

  • Scheduling

Business Management

  • Inventory Management
  • Merchant Services
  • Appointment Scheduling
  • Employee Management

Marketing

  • Client Communications
  • Loyalty Management
  • CRM

Practice Management

  • Patient Records
  • Photo Management
  • Patient Portal

Platform Tools

  • Reporting and Analytics
  • Healthtech Integrations
  • Mobile App

Filter for Features

Business Administration - Spa Management

Inventory Management

Tracks product inventory, purchase orders, and vendor information for audits and restocking. 47 reviewers of Zenoti have provided feedback on this feature.
80%
(Based on 47 reviews)

Billing & Sales

Provides membership billing features, POS and credit card processing, and the ability to apply discounts or loyalty points. This feature was mentioned in 52 Zenoti reviews.
88%
(Based on 52 reviews)

Employee Management

As reported in 51 Zenoti reviews. Schedules shifts and tracks employee commissions and payroll.
85%
(Based on 51 reviews)

Marketing - Spa Management

Membership

Based on 40 Zenoti reviews. Manages monthly memerbships and associated exclusive benefits and discounts that can be redeemed at your facility.
82%
(Based on 40 reviews)

Social Review

As reported in 42 Zenoti reviews. Tracks all social mentions across sites and centrally manages all your company's review site profiles.
75%
(Based on 42 reviews)

Automated Campaigns

As reported in 41 Zenoti reviews. Creates customized text and email messages that send to customers based on selected criteria.
80%
(Based on 41 reviews)

Guest Experience - Spa Management

Scheduling

As reported in 53 Zenoti reviews. Allows customers to book online, via websites, or by app, and manages all reservations.
86%
(Based on 53 reviews)

Surveys

Sends surveys to customers based on set criteria and collects feedback for review. 38 reviewers of Zenoti have provided feedback on this feature.
76%
(Based on 38 reviews)

Customer Trends

As reported in 43 Zenoti reviews. Analyzes customer purchases and trends across your business to drive future sales strategy.
79%
(Based on 43 reviews)

Business Management

Inventory Management

Based on 74 Zenoti reviews. Tracks medical inventory and sales inventory.
87%
(Based on 74 reviews)

Merchant Services

Based on 76 Zenoti reviews. Processes debit and credit card payments and supports POS functions.
87%
(Based on 76 reviews)

Appointment Scheduling

As reported in 83 Zenoti reviews. Allows both staff and clients to manage appointments, and provides calendar to track all appointments.
93%
(Based on 83 reviews)

Employee Management

Based on 80 Zenoti reviews. Assists with employee shift scheduling and payroll or commission management.
90%
(Based on 80 reviews)

Marketing

Client Communications

Based on 79 Zenoti reviews. Supports email and text communications for marketing or feedback purposes.
86%
(Based on 79 reviews)

Loyalty Management

As reported in 73 Zenoti reviews. Manages loyalty programs and tracks client rewards.
87%
(Based on 73 reviews)

CRM

As reported in 76 Zenoti reviews. Provides basic CRM functionality to track client information and support strategic outreach efforts.
85%
(Based on 76 reviews)

Practice Management

Patient Records

Stores electronic patient records either natively or via integration with EMR or EHR software, and manages all intake forms, SOAP notes, and records. This feature was mentioned in 81 Zenoti reviews.
87%
(Based on 81 reviews)

Photo Management

Allows photos to be uploaded and stored for clinical comparisons pre- and post-operation. 72 reviewers of Zenoti have provided feedback on this feature.
84%
(Based on 72 reviews)

Patient Portal

As reported in 73 Zenoti reviews. Provides a self-service portal for clients to track all appointment and treatment history, including billing, prescriptions, and after-care notes.
87%
(Based on 73 reviews)

Platform Tools

Reporting and Analytics

As reported in 81 Zenoti reviews. Monitors all relevant business KPIs to improve clinical and administrative processes.
89%
(Based on 81 reviews)

Healthtech Integrations

Integrates with necessary healthcare solutions to support patient engagement, revenue cycle management, and related clinic functions. This feature was mentioned in 62 Zenoti reviews.
84%
(Based on 62 reviews)

Mobile App

Based on 74 Zenoti reviews. Provides a mobile application to view calendars and patient records via smartphones or tablets.
83%
(Based on 74 reviews)