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Yelp Advertising Reviews & Product Details

MB
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Yelp Advertising?

I admire that Yelp Advertising enables my company to connect with and draw in my target clients in my neighbourhood without necessitating my constant management of the marketing initiatives. My business readily attracts the attention of potential clients thanks to Yelp advertising. The platform is simple to use, and the sales agents were helpful in setting up our profile. Additionally, the customer service is first-rate. Review collected by and hosted on G2.com.

What do you dislike about Yelp Advertising?

Some customers believe that Yelp Advertising is extremely pushy in advertising its paid plans, and they believe that the prices for relatively inexpensive upgrades are not justified. The parameters for the amount of views required to produce actual business are also not well defined. The adverts may occasionally be shown to those who have no interest in the company, which can be annoying. Review collected by and hosted on G2.com.

What problems is Yelp Advertising solving and how is that benefiting you?

Yelp Advertising helped you personally make your review page more visible, you didnt notice a direct link between more visitors to your page and more customers. You do acknowledge that others have had tremendous success using Yelp Advertising and have seen positive results. Review collected by and hosted on G2.com.

Yelp Advertising Overview

What is Yelp Advertising?

Yelp is a website and mobile app that connects people with great local businesses and business owners with their communities.

Yelp Advertising Details
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Product Description

Yelp is a website and mobile app that connects people with great local businesses and business owners with their communities.


Seller Details
Year Founded
2004
HQ Location
San Francisco, CA
Twitter
@Yelp
100,813 Twitter followers
LinkedIn® Page
www.linkedin.com
6,789 employees on LinkedIn®
Ownership
YELP
Total Revenue (USD mm)
$872

Recent Yelp Advertising Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"A Solid Way to Get Inquiries and Impressions"
I like having a dedicated rep for support and strategy building.
Jennifer S.
JS
Jennifer S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Exellent Business tool"
Yelp Advertising is so simple and easy to use. You can even claim a business if someone else has listed it before you had a chance to sign up! Yelp...
alize c.
AC
alize c.Small-Business (50 or fewer emp.)
1.5 out of 5
"Hidden Fees"
It seemed like everything was right in front of you you can check everything easily and the app seem to work easily.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Yelp Advertising Media

Answer a few questions to help the Yelp Advertising community
Have you used Yelp Advertising before?
Yes

40 out of 41 Total Reviews for Yelp Advertising

2.6 out of 5
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Yelp Advertising Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Yelp AdvertisingQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Jennifer S.
JS
Associate II
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Yelp Advertising?

Yelp Advertising is so simple and easy to use. You can even claim a business if someone else has listed it before you had a chance to sign up! Yelp is the main way everyone can easily find your business and it's very nice and clean! It was so easy to implement Yelp into our growing business. We check it daily and see that our ratings are updated frequently. Review collected by and hosted on G2.com.

What do you dislike about Yelp Advertising?

The only problem I have ever had is if a business is listed multiple times and that can be a little difficult, or if businesses have similar or the same name. A vetting process would be a great way to help solve this. Review collected by and hosted on G2.com.

What problems is Yelp Advertising solving and how is that benefiting you?

It helped our company get more activity and engagement on the web, we were visible to thousands if not more, customers, and we were able to get much more service very quickly. We were able to advertise our business easily and efficiently with plain advertising guidelines and customer support. Review collected by and hosted on G2.com.

alize c.
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Yelp Advertising?

It seemed like everything was right in front of you you can check everything easily and the app seem to work easily. Review collected by and hosted on G2.com.

What do you dislike about Yelp Advertising?

The hidden fees in a word. I had a $300 credit to try out Yelp ads so I signed up for them and it seemed like everything was good I was getting customers asking questions and visiting my website so I canceled them at $270 only two and a half weeks into the month that I signed up for to make sure I didn't go over my $300 credit. I marked this off as a win and I decided that once the new year begins I will use Yelp ads again and then I got hit with a $70 charge to my account and they stayed at the reason was because the month that I signed up for there was a certain amount of money that should be spent for the month so even though I canceled it before the end of the month and even though I didn't go over my $300 amount there was hidden fees that equaled up to over $70 that was charged to my account even though I didn't use it. I will not be using Yelp ads again what I thought was a good experience was horrible. Review collected by and hosted on G2.com.

What problems is Yelp Advertising solving and how is that benefiting you?

It did not solve my problems it added more. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Thank You page
What do you like best about Yelp Advertising?

I like having a dedicated rep for support and strategy building. Review collected by and hosted on G2.com.

What do you dislike about Yelp Advertising?

It has not been as effective as other platforms for PPC marketing and it is harder than Google Ads to customize budgets for various locations. Review collected by and hosted on G2.com.

What problems is Yelp Advertising solving and how is that benefiting you?

We have a lot of local competition, and it helps us come up first and stand out. Review collected by and hosted on G2.com.

Jennifer T.
JT
Temp Hire
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Yelp Advertising?

I like the option that Yelp has for their advertising and the different options you can select when it comes to your business budget. I also think the tool to find your business, to include additional information about your business whether it's women-owned, has parking, different payment options, and the ability to control the way your business previews to other Yelpers. Review collected by and hosted on G2.com.

What do you dislike about Yelp Advertising?

I dislike that the tool to find your business can be wonky, it can take a lot of time to find your business, or create your business if it's not already created by another Yelper. I've had issues transferring Yelp Business pages to another Yelper/User due to business changes. I also do not enjoy the badgering about the Yelp Business Advertising. One year, there was promo for up to $250 to use on Yelp, and I found that a representative was calling every day to see if interested. However, they do not really put you on a do not call list and that's what bothered me. Review collected by and hosted on G2.com.

What problems is Yelp Advertising solving and how is that benefiting you?

Yelp solves the issue of people not seeing the business page by running ads and using the metrics to see if I can put my business on top of the page so that more people can see the business. I think that part is good as well as other parts such as the ranking system when it comes to finding a specific business or restaurant, you can land in #1 or #10 depending where thr metrics land. You have to have people consistently going on Yelp to give your page a review so that is good, too. Review collected by and hosted on G2.com.

Clara H.
CH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Yelp Advertising?

I like the fact that my business can be reached and noticed by my ideal clientele in my area without me overseeing all of my marketing Review collected by and hosted on G2.com.

What do you dislike about Yelp Advertising?

I'm not a big fan of the pushy representatives making you do a paid ad plan instead of encouraging the free plan. The benefits of a paid ad plan charges for very minor things that I don't think is worth it and I would like to be able to have more accessible options to market my business how I want Review collected by and hosted on G2.com.

What problems is Yelp Advertising solving and how is that benefiting you?

Marketing and advertising, bringing in new clients to my business, explaining information so clients know what to expect so it saves me time from constantly answering calls or messages with questions form clients Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Yelp Advertising?

I like that it shows my business on other like business pages. The sales person goes over your page with you to help you set everything up, to ensure you get max out of your advertisement. Review collected by and hosted on G2.com.

What do you dislike about Yelp Advertising?

I didn't feel like the ads resulted in sales. I did get more page views, but they couldn't show me the metrics on how many views needed to result in actual business. The sales people that call also feel very pushy. Review collected by and hosted on G2.com.

What problems is Yelp Advertising solving and how is that benefiting you?

I don't feel it's beneficial for my business now. I did feel it got more eyeballs on my review page, but that is the only benefit I saw. Generally, more eyes should translate to more business; I didn't see that. However, I know others who have stuck with it and saw great results. Review collected by and hosted on G2.com.

JF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Yelp Advertising?

Lots of people use Yelp- you have little choice but to participate Review collected by and hosted on G2.com.

What do you dislike about Yelp Advertising?

Yelp will send you a "free trial" offer - but don't use it- it's a bait and switch. Think magazine subscriptions or gym memberships. For instance, you can cancel your Yelp ads on your phone but any add ons must be cancelled by computer only. Makes no sense. You'll end up paying more than you expected for services that are not useful. Did not see any bump in business the two times I used Yelp. It's embarrassing to have your restaurant show up when people are searching for something unrelated- but that's what happens. It's a sign of desperation for a business to use Yelp ads. Yelp makes money off our hard work and then rips us off and exploits us. A monster of a company. Shame on you, Yelp. Review collected by and hosted on G2.com.

What problems is Yelp Advertising solving and how is that benefiting you?

They help customers find businesses. Review collected by and hosted on G2.com.

Mitch L.
ML
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Yelp Advertising?

I like that customer service is on the ball with their phone support. They are willing and able to help you with features of the platform. Review collected by and hosted on G2.com.

What do you dislike about Yelp Advertising?

Yelp needs to prove the value proposition in the form of phone calls and leads to businesses by using Yelp ads. They need to make that clear to users as well as show the ads in use and how many extra phone call leads daily you will get. Not just views. Review collected by and hosted on G2.com.

What problems is Yelp Advertising solving and how is that benefiting you?

Yelp helps me advertise client Review collected by and hosted on G2.com.

JB
Marketing Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Yelp Advertising?

If you have a local business, than Yelp can help drive customers to your location; especially if you are just starting out and need to get more reviews (aren't showing up enough in searches). Review collected by and hosted on G2.com.

What do you dislike about Yelp Advertising?

I think they are crazy high prices for cost per click. I also don't like their sales practices. They basically require you to pay to play for your business to show up, and the amount of business you get for the price you pay per click is not worth it (although maybe some businesses would disagree). Review collected by and hosted on G2.com.

What problems is Yelp Advertising solving and how is that benefiting you?

Yelp advertising helps get visibility for your local business. I tried it out for a service based business, and the amount I had to pay per click wasn't anywhere near profitable to land new customers. Review collected by and hosted on G2.com.

Amy Stevens S.
AS
A
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Yelp Advertising?

The thing i like best about Yelp Advertising is that it is a well.known company that reaches local business and companies. They are big name and compare to many competitors. Review collected by and hosted on G2.com.

What do you dislike about Yelp Advertising?

The price to advertise is still overly higher than others, I feel as though if the company looks into this it was improve Yelp Advertising. It shouldn't be a big adjustment. Review collected by and hosted on G2.com.

What problems is Yelp Advertising solving and how is that benefiting you?

Yelp Advertising is solving my advertising issues. Using the old mailer system way was not logical anymore and not reaching as many potential customers. My business performance has increased since signing up. Review collected by and hosted on G2.com.