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3.9 out of 5
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WhatsApp API
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18 out of 19 Total Reviews for WhatsApp API
4.6 out of 5
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Overall Review Sentiment for WhatsApp API
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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MM
Megha M.
IT Administrator
Insurance
Small-Business(50 or fewer emp.)
What do you like best about WhatsApp API?
Awesome chatting app for chat/messaging/audio/video call. Most importantly its free and you can use it with wifi anywhere in the world. Review collected by and hosted on G2.com.
What do you dislike about WhatsApp API?
Nothing. There is nothing that I dislike about Whats App. It has been an absolute amazing experience using this app. Review collected by and hosted on G2.com.
AC
Adi c.
Robotics team leader
Small-Business(50 or fewer emp.)
What do you like best about WhatsApp API?
Really nice api, good for sharing information and keep in touch with colleagues and friends Review collected by and hosted on G2.com.
What do you dislike about WhatsApp API?
Not all information can be send. For wxample high resolution pictures Review collected by and hosted on G2.com.
NJ
Nikita J.
Project Manager
Small-Business(50 or fewer emp.)
What do you like best about WhatsApp API?
Whatsapp is an integral part of people these days. The API lets you connect to the apps and allows sending business data from ERP or any other software to the end Customers. Review collected by and hosted on G2.com.
What do you dislike about WhatsApp API?
Templates are hard to create, and every new scenario requires a new template. Also, a free version cannot be used for testing, which is a hassle. It cannot be used for testing multiple scenarios. Review collected by and hosted on G2.com.
IF
Verified User in Financial Services
Mid-Market(51-1000 emp.)
What do you like best about WhatsApp API?
A qualidade do api do whatsapp influencia diretamente na experiência de nós usuários, onde a ferramenta de tranferencia , pesquisa de satisfação e as demais, nos dão uma ótima experiência para absover o feedback do cliente. Review collected by and hosted on G2.com.
What do you dislike about WhatsApp API?
Creio que como todas as ferramentas de API, existem pontos a melhorar, como o campo de registro de informações mais visível, um maior compo de visuallização e espelhar as informações em outros canais. Review collected by and hosted on G2.com.
CF
Carolina F.
Customer Success Analyst
Mid-Market(51-1000 emp.)
What do you like best about WhatsApp API?
The convenience of talking to multiple people at the same time, no matter the location in the world Review collected by and hosted on G2.com.
What do you dislike about WhatsApp API?
We don't have the option to delete messages in case something wrong or incomplete is sent. Review collected by and hosted on G2.com.
TP
Tejal p.
Sr.Technical Consultant
Small-Business(50 or fewer emp.)
What do you like best about WhatsApp API?
Whatsapp Access point integration is very easy to integrate with any software Review collected by and hosted on G2.com.
What do you dislike about WhatsApp API?
Whatsapp Access point integration does not provide any testing environment so i can not able to check wether it is working properly or not Review collected by and hosted on G2.com.
SK
Shivam K.
Marketing Head
What do you like best about WhatsApp API?
BusinessOnBot(WhatsApp API) has been amazing for me as a D2C business owner. The penetration of WhatsApp in India is pretty huge and WhatsApp API provided us a way in for much cheaper than FB ads or email. Review collected by and hosted on G2.com.
What do you dislike about WhatsApp API?
The UI of the app can be improved, function wise it is fine but the UI can be a bit modern. Review collected by and hosted on G2.com.
AV
Aldair V.
Co-lead UX Research
Mid-Market(51-1000 emp.)
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