Whatfix Reviews & Product Details - Page 31

Whatfix offers a variety of solutions to assist with training, on-boarding and driving adoption. In addition to the features of the application, the Whatfix team is accessible and constantly working collaboratively to assist with the needs of my team and users. Review collected by and hosted on G2.com.

No major dislikes. I am currently interested in advanced analytics to hep measure utilization. The Whatfix team is working to implement solution to better meet our needs. Review collected by and hosted on G2.com.

I like how it is easy to use and how it has a variety of options catering to different needs such as smart tips and beacon other than the guided flows. Most of all, the Whatfix team is extremely cooperative, prompt and helpful when you are stuck somewhere. Review collected by and hosted on G2.com.

Nothing to dislike really. Just like any other system or application bugs and issues arise, but the team is prompt in helping solve these. Review collected by and hosted on G2.com.

Makes your on-boarding and training process easy and helps retention. Clients can train at their own time as they are using the platform. Review collected by and hosted on G2.com.

I don't dislike, but the analytics could be improved. Review collected by and hosted on G2.com.

Sahil and his team have been amazing to work with. From getting us up off the ground, to double checking and making sure the tools that are included with the software we signed up with, are used 100%. Review collected by and hosted on G2.com.

There were a few bugs here and there, but the Whatfix team worked effortlessly to get us fixed and moving. Review collected by and hosted on G2.com.

Whatfix has fantastic customer support! They're very friendly, quick to respond, flexible with time zones, and helpful in answering questions and walking you through how to create content. I've been a Salesforce Admin for a little over 2 years now and I feel Whatfix was both easy to learn and easy to use. I was creating my own walkthroughs and content after just a few quick guided sessions. Lastly, Whatfix is very cost effective compared to competitors and offers a lot of flexibility since it can be used on any web browser. Whatfix is exactly what we were looking for! Review collected by and hosted on G2.com.

Nothing that I've come across to dislike thus far. If anything, it sounds like they're still developing their mobile app, but it's not something we're looking to adopt at this time. Review collected by and hosted on G2.com.

Special mention to my CSM, Kritika Kishor who has been immensely helpful, supportive and professional

with every request from me and my team. Thank you for all the help and continued support!

We are using Whatfix as a digital support tool for our application, and it has proven to be very user friendly and reliable. Review collected by and hosted on G2.com.

I do not dislike anyhting about whatfix. Review collected by and hosted on G2.com.

Whatfix customer service and support is excellent Review collected by and hosted on G2.com.

There is nothing to dislike about Whatfix Review collected by and hosted on G2.com.

- How easy it is for end users to interact with Whatfix.

- Expert help when required

- Really easy to create content with Whatfix Review collected by and hosted on G2.com.

Some of the initial configuration was not easy or clear and it took some work with the advanced tech team at Whatfix to get it working well with our new systems. This was quickly overcome with help from our Whatfix CSM and their talented technical team. Review collected by and hosted on G2.com.

Any Framework or Software easily configure the whatfix to navigate the tools, And the flow of the process and user easily understand, easily apply the whatfix in any software and ERP. Review collected by and hosted on G2.com.

There is nothing to dislike in the whatfix. Review collected by and hosted on G2.com.

WhatFix offers companies a way of targeting users that have questions or issues with your site/product but will never call or email in regarding them. Instead of relying on them reaching out they can simply use the self-help widget to answer their question. Review collected by and hosted on G2.com.

There is not much to dislike about WhatFix. However, if you have stringent security protocol or the clients you serve do it may be harder to take advantage of all of WhatFix's offerings. That is not to say you can't leverage WhatFix, it just means it will be more difficulty to leverage all of the features seamlessly. Review collected by and hosted on G2.com.