Whatfix
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Whatfix
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4.6 out of 5 stars
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Whatfix Pricing Overview

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Whatfix at a glance

Whatfix pricing is subscription-based. Please contact Whatfix directly for pricing information.

Whatfix has not provided pricing information for this product or service. This is common practice for software sellers and service providers. Contact Whatfix to obtain current pricing.

Whatfix pricing & plans

Free Trial is available
Pricing information for Whatfix is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Whatfix must be conducted with the seller.
Pricing information was last updated on March 28, 2019
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Whatfix Pricing Reviews

Verified User in Consumer Electronics
AC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Whatfix?

From back-office engineers to Customer Sucess Managers and the daily front-line technical support team, everyone I work with is dedicated to making the system work, and us successful. We chose Whatfix as the platform with the capabilities we needed, the lowest learning curve, and the quickest implementation. Their team was with us on day 1 and has been there to support us ever since. As a company, Whatfix is extremely receptive to our feedback and uses it to evolve and improve its product line with every release. I couldn't ask for a better partnership in the digital adoption process. Review collected by and hosted on G2.com.

What do you dislike about Whatfix?

We use a very complex customized business system, highly adapted to our customers. To be effective, Whatfix has been required to create a customized system to meet our needs. This naturally creates bugs that must be worked through. However, their willingness to meet us where we are, discover what's required in our solution strategy, and build it, is what makes them a great company to work with. Review collected by and hosted on G2.com.

What problems is Whatfix solving and how is that benefiting you?

Attrition is the bane of business, and we use Whatfix to meet the new employee on day 1, ensuring that they have the tools needed to integrate into their team and their role. This action doesn't stop after the initial onboarding but continues as we can provide contextual support built into the applications that the employee uses in their everyday work. Successful employees equal gains in productivity and reductions in attrition. Whatfix is supporting us in that mission. Review collected by and hosted on G2.com.

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Response from Gayatri Karthy of Whatfix
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Thank you for sharing your experience with Whatfix. We understand the challenges of integrating a complex customized business system, and we're glad to hear that our team has been able to work with you to create a solution that meets your needs. We value your partnership and look forward to continuing to support your digital adoption process.

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Verified User in Transportation/Trucking/Railroad
AT
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Whatfix?

Being able to make users more effective with content and widgets within an application Review collected by and hosted on G2.com.

What do you dislike about Whatfix?

Hard to test content before pushing to production. Can be glitchy on the admin side of things. Review collected by and hosted on G2.com.

What problems is Whatfix solving and how is that benefiting you?

Overlay on Salesforce that helps users be more effective. Review collected by and hosted on G2.com.

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Response from Gayatri Karthy of Whatfix
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We're glad to hear that Whatfix is making things easier for you! We appreciate your feedback about the testing and glitch issues on the admin side, and we'll definitely work on improving those areas. Thank you for sharing how Whatfix is helping you be more effective with Salesforce!

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