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WellnessLiving Reviews & Product Details - Page 16

WellnessLiving Overview

What is WellnessLiving?

WellnessLiving is the fastest-growing, all-in-one business management software for the fitness and wellness industry. Trusted by over 5,000 business owners and more than 15 million users worldwide, WellnessLiving is the only software you need to manage and grow your business. It's affordable, reliable, easy to use, and offers all the tools and mobile apps you need to attract, convert, and retain more clients.

WellnessLiving Details
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Product Description

WellnessLiving offers innovative business tools and features to remove friction and foster lasting relationships with prospects and clients. It's the perfect solution to streamline booking and payments, analyze business data, and communicate with clients via automated marketing, 2-way SMS, and a custom branded app. You can easily increase referrals with built-in rewards, request and track client reviews, and integrate with QuickBooks Online, ClassPass, Gympass, Reserve with Google, and more, all on one convenient platform.

How do you position yourself against your competitors?

WellnessLiving offers a complete solution to manage your business and streamline growth, at a fraction of the cost of its competitors. We check all the boxes:

- An intuitive, simple, and easy-to-use interface to save you time and create a smoother workflow.

- Easy data migration. We convert all your client data and import it into WellnessLiving—seamlessly.

- 24/7 customer support. We’re here whenever you need us.

- White Glove Onboarding. We partner every new customer with an Onboarding Specialist who will ensure you and your team are set up for success.

- Huge monthly savings! Customers report annual savings of up to $5,000.


Seller Details
Year Founded
2012
HQ Location
Thornhill, Ontario
Twitter
@WL_software
261 Twitter followers
LinkedIn® Page
www.linkedin.com
359 employees on LinkedIn®
Description

Our powerful business management software is trusted by thousands of spas, salons, fitness and yoga studios across North America. Our cloud based software features real-time appointment and class scheduling, point of sale, email and SMS marketing, customer review management, rewards program and a client mobile app experience that is second to none. Our mission is to provide the wellness industry with the most comprehensive tool set available to better manage their existing clients while helping them grow their business.


WL
Overview Provided by:

Recent WellnessLiving Reviews

Alexis O.
AO
Alexis O.Small-Business (50 or fewer emp.)
5.0 out of 5
"Game Changing!"
User friendly (Customer POV) Tech Support Customizable
Nico E.
NE
Nico E.Small-Business (50 or fewer emp.)
5.0 out of 5
"White glove expirence"
Setup and migration they were therewith me every step of the way
Susan C.
SC
Susan C.Small-Business (50 or fewer emp.)
5.0 out of 5
"front desk experience is high"
I check people in at the front desk of a yoga studio so I have to have great software.. I love Wellness Living both as a customer and as a checker ...
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WellnessLiving Media

WellnessLiving Demo - Powerful Mobile Applications
Keep your business top of mind for your clients by using your custom branded app to help streamline and increase online bookings, promote your business and engage your membership.
WellnessLiving Demo - Multiple Ways to Book
Enjoy higher attendance rates and happier clients with the multiple, easy options for booking your services online.
WellnessLiving Demo - Client & Studio Management
Your clients are the heart of your business and we're here to help you stay connected with them in person or online. Managing your clientele has never been easier.
WellnessLiving Demo - Build Your Presence
Showcase your business with an easy-to-use custom website.
WellnessLiving Demo - Go Virtual
Take your business to the next level and offer virtual options for your clientele. Grow your client base by making online classes, appointments and events available right through your WellnessLiving business management software.
WellnessLiving Demo - Built-in Rewards & Marketing Suite
Create excitement among your clientele by introducing some friendly competition and boosting retention with our fully integrated rewards program.
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Video Reviews

159 WellnessLiving Reviews

4.5 out of 5
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159 WellnessLiving Reviews
4.5 out of 5
159 WellnessLiving Reviews
4.5 out of 5

WellnessLiving Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for WellnessLivingQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Hanalaura W.
HW
Pilates Trainer/Social Media Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about WellnessLiving?

Easily accessed. Enjoyed receiving email when clients schedule or cancelled. Liked the interface with Mailchimp. Review collected by and hosted on G2.com.

What do you dislike about WellnessLiving?

Setting appointments for clients had too many prompts. App was cumbersome to maneuver. It needs to be more Intuitive. Review collected by and hosted on G2.com.

What problems is WellnessLiving solving and how is that benefiting you?

I do not feel we really solved any business problems through Wellness Living. It was less expensive than our previous app. Which prompted the change. Review collected by and hosted on G2.com.

Response from The WellnessLiving Team of WellnessLiving

Hi Hanalaura!

Thank you for taking the time to leave your review. Our teams at WellnessLiving have worked hard to create the most usable business management product for you, so we are glad to hear that you found our system so easy to use. We are also delighted to hear that you were able to make such great use of our notifications and integrations. We are always doing everything we can to improve every part of WellnessLiving, so be sure to let our team know what you would like to see done in the future with Appointment bookings and with our apps. We will not give up until we have solved all of the issues that you need help with, so keep in touch and let us know what you need from us. We are always here to help. Thanks so much for choosing WellnessLiving!

The WellnessLiving Team

JJ
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about WellnessLiving?

I am thrilled to work with my own customer service rep. I love having someone that knows my business and can help me navigate through any issues. I love the software and how easy it is so add or make changes to the schedule. Review collected by and hosted on G2.com.

What do you dislike about WellnessLiving?

Anything that you suggest to be added or changed, you can submit for review so they are always improving. Review collected by and hosted on G2.com.

What problems is WellnessLiving solving and how is that benefiting you?

Ease of scheduling clients. Clients handling their own schedule via the app and accepting credit cards. Review collected by and hosted on G2.com.

Response from The WellnessLiving Team of WellnessLiving
(Original )

Hey Jenny!

Thanks for taking the time to leave such an awesome review. At WellnessLiving, we understand that you need to be able to focus on your business, which is why we do everything we can to make every feature as intuitive and easy-to-use as possible. Our support team is obsessed with offering the best possible service to customers like you, so we are glad to hear that your experience has been so great. Thank you for choosing WellnessLiving!

The WellnessLiving Team

Verified User in Sports
AS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about WellnessLiving?

The best part is that everything that one may need is all in one place. It makes it much easier for trainers to utilize and take advantage of their opportunities! Review collected by and hosted on G2.com.

What do you dislike about WellnessLiving?

There was very little about this that I disliked. The only little thing that came to mind was the initial tutorial could’ve offered a little more but that is al! Review collected by and hosted on G2.com.

What problems is WellnessLiving solving and how is that benefiting you?

I had a problem with being notified of clients booking appointments. This software made it so easy to track that it’s second nature now. Review collected by and hosted on G2.com.

Response from The WellnessLiving Team of WellnessLiving

Hey there!

Thanks so much for taking the time to share your thoughts with us. At WellnessLiving, we do everything we can to offer the most flawless business management software to you, so we are delighted to hear that you have found everything you need with us. We are so happy to hear that our automated notification system is helping to make your appointments easier to keep track of for you, your trainers, and your clients. We hope to continue to serve all your needs for many years to come. Thank you for choosing WellnessLiving!

The WellnessLiving Team

Verified User in Public Safety
AP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about WellnessLiving?

My favorite part about WellnessLiving was how easy it was to create a schedule. Another big part I liked was how easy it was to learn about what WellnessLiving has to offer on their easy to use site. Review collected by and hosted on G2.com.

What do you dislike about WellnessLiving?

My least favorite part about WellnessLiving is the unavoidable $1.49 charge when using cards. Review collected by and hosted on G2.com.

What problems is WellnessLiving solving and how is that benefiting you?

Our clients were unable to make card payments before. Review collected by and hosted on G2.com.

Response from The WellnessLiving Team of WellnessLiving

Hey there!

Thanks so much for leaving your awesome review. At WellnessLiving, we are dedicated to helping businesses like yours get organized and stay organized, so it’s great to hear that our scheduling system has been so easy for you to use. We also do our best to ensure that your experience is as intuitive and seamless as possible, so we’re happy to hear that you have found everything you are looking for, including merchant processing options. We work with several merchant processors around the world to provide each customer with the best options available in their area. Be sure to let our support team know what options you would like to see improved. We look forward to fulfilling your software needs for many years to come. Thank you for choosing WellnessLiving!

The WellnessLiving Team

Kat P.
KP
Owner, Yoga Instructor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about WellnessLiving?

This software is ridiculously easy to use!! There are an immense amount of options, but each one is spelled out exactly to let you know what it does. I am so grateful to have this software in my yoga studio!! Review collected by and hosted on G2.com.

What do you dislike about WellnessLiving?

Wellness Living is still the #2 wellness industry software company (to MindBody), so they still have some options missing. But they are constantly developing their software, and reach out to users for requests on what options to add. Review collected by and hosted on G2.com.

Recommendations to others considering WellnessLiving:

I HIGHLY recommend this system, especially if you are considering MindBody -- they continually raise their prices and lower their access. Wellness Living has a very competitive pricing model, and are always growing and changing to suit their customers. Review collected by and hosted on G2.com.

What problems is WellnessLiving solving and how is that benefiting you?

I am solving the problem of WASTING TIME making excel spreadsheets and adding all my clients manually to a system. I am realizing the benefit of having ALL of my data in one place and being able to see reports of clients, attendance, and payment history, without having to do it all by hand. Review collected by and hosted on G2.com.

Response from The WellnessLiving Team of WellnessLiving
(Original )

Hey Kat!

Thank you for taking the time to share your thoughts with us. Our teams at WellnessLiving are always working to provide customers like you with the best, most intuitive software system and the most powerful tools and features, so we are ecstatic to hear that you’ve had such a satisfying experience with our time-saving software. We understand that your time is extremely valuable, so we do everything in our power to ensure that you can focus on serving your clients while we focus on fulfilling your software needs. Thanks so much for choosing WellnessLiving!

The WellnessLiving Team

Verified User in Health, Wellness and Fitness
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about WellnessLiving?

Able to set up your viewing screen to your own likes and adjustments, step-by-step while booking appointments, and the help tab includes visual representation with their suggested answers. Review collected by and hosted on G2.com.

What do you dislike about WellnessLiving?

Slow loading processor, batch and settling is automatic so unsure if payments will be successful or declined until the next day. Review collected by and hosted on G2.com.

What problems is WellnessLiving solving and how is that benefiting you?

Connecting with more potential prospects/clients. Review collected by and hosted on G2.com.

Response from The WellnessLiving Team of WellnessLiving
(Original )

Hi there!

Thanks so much for sharing your thoughts with us. Our teams at WellnessLiving do everything in our power to offer the most customizable and intuitive business management software to customers like you, which is why you will always find all the tools you need with us. We work hard to improve your visibility to prospective clients with various integrations and your WellnessLiving directory page, so it is great to hear that you have connected with more clients since using WellnessLiving. We are constantly innovating, so be sure to check out our latest improvements and let us know if there’s anything else you’d like to see. Thank you for choosing WellnessLiving!

The WellnessLiving Team

Verified User in Pharmaceuticals
UP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about WellnessLiving?

I love how wellness living has a platform for every aspect of well-being . There are platforms for yoga, dental and even music. Review collected by and hosted on G2.com.

What do you dislike about WellnessLiving?

As of right now I don’t see anything I dislike about the service Review collected by and hosted on G2.com.

What problems is WellnessLiving solving and how is that benefiting you?

I am solving having to look for three different platforms for my overall wellness but that I have everything right in front of me and on one platform Review collected by and hosted on G2.com.

Response from The WellnessLiving Team of WellnessLiving
(Original )

Hey there!

Thank you for taking the time to leave your review. At WellnessLiving, our teams are always working to provide customers like you with the absolute best all-in-one software solution for managing your business, so it’s great to hear that you found everything you were looking for with us. Thanks so much for choosing WellnessLiving!

The WellnessLiving Team

Verified User in Health, Wellness and Fitness
UH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about WellnessLiving?

Wellness was very beneficial for me! It allowed for me to stay on track with everything as well as have a visua of areas that I wanted to focus more on im Review collected by and hosted on G2.com.

What do you dislike about WellnessLiving?

There was nothing that I disliked about it at all! It was a great help and there was nothing that needed too review Review collected by and hosted on G2.com.

What problems is WellnessLiving solving and how is that benefiting you?

Hat I am more focused on wellness Review collected by and hosted on G2.com.

Response from The WellnessLiving Team of WellnessLiving

Hi,

Thank you so much for your glowing review! We're delighted to hear how WellnessLiving has been beneficial in keeping you on track and providing you with a clear visual focus on your journey. It's always inspiring to hear stories like yours, where our platform plays a key role in enhancing the personal wellness of many people in the wellness community.

We're thrilled to know that there's nothing you disliked about WellnessLiving and that you found it to be a great help. Our aim is always to provide a seamless, user-friendly experience that truly adds value to our customers' lives.

Thanks again for choosing WellnessLiving and for sharing your positive experience. Remember, if there's ever anything you need, our Customer Solutions Team is just an email away at support@wellnessliving.com. We look forward to continuing to support your business any way we can!

Warm regards,

Susan J. (Customer Advocate)

Verified User in Non-Profit Organization Management
UN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about WellnessLiving?

When I became member of my gym junglefitness, the product allowed me to keep track of all my training schedules. I would have never been able to succeed in my diet and training program without it. I am thankful that my trainer introduce to me the product. I was able to pay everything rapidly and through my iphone. hence, it allowed me not to worry about anything else but focus on my training. Review collected by and hosted on G2.com.

What do you dislike about WellnessLiving?

What I did not like was the restrictions it had on some processes. but most of all I think the pricing was too expensive for the product. I also wish it connected the clients more. Review collected by and hosted on G2.com.

Recommendations to others considering WellnessLiving:

I would recommend to use the capacity of the application to the best of their ability. the more you explore the more you can see how the app can be used for so many things. one of the areas i need additional exploring is marketing. Review collected by and hosted on G2.com.

What problems is WellnessLiving solving and how is that benefiting you?

It was solving training like crossfit. Review collected by and hosted on G2.com.

Response from The WellnessLiving Team of WellnessLiving
(Original )

Hey there!

Thanks so much for sharing your thoughts. At WellnessLiving, we have always done our best to provide the easiest-to-use software to customers like you, so it’s great to hear that your experience has been so awesome. We are constantly evolving to serve the needs of businesses like yours. Be sure to check out our latest marketing innovations and let us know if there’s anything else you’d like to see. Thank you for choosing WellnessLiving!

The WellnessLiving Team