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4.6 out of 5
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Webtrends Optimize
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203 Webtrends Optimize Reviews
4.8 out of 5
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MD
Mark D.
Marketing Manager
Mid-Market(51-1000 emp.)
What do you like best about Webtrends Optimize?
Helpful
Responsive
Strong expertise
Thorough reporting Review collected by and hosted on G2.com.
What do you dislike about Webtrends Optimize?
No downsides thus far, we look forward to continuing to work with WebTrends Optimize Review collected by and hosted on G2.com.
SR
Stuart R.
Chief Commercial Officer
Small-Business(50 or fewer emp.)
What do you like best about Webtrends Optimize?
Webtrends-Optimize has one of the most intuitive interfaces in the industry, their product vision and execution is significantly ahead of their competition, and in terms of pricing they're incredible value for money! Review collected by and hosted on G2.com.
What do you dislike about Webtrends Optimize?
As with many martech SaaS products there are some areas of the tool that other niche competitors do better, but as an overall package it's a very clear and cohesive offering. Review collected by and hosted on G2.com.
UL
Verified User in Leisure, Travel & Tourism
Enterprise(> 1000 emp.)
What do you like best about Webtrends Optimize?
The platform was really simple to use and basically allowed me to do anything I wanted. Technically, it was probably the best tool I have used, certainly, the one where I had the least amount of issues and where we were never restricted by the capabilities. As a UX designer and developer, there’s not a lot else I could have asked for from a testing tool really. Review collected by and hosted on G2.com.
What do you dislike about Webtrends Optimize?
There’s nothing I remember that stands out at all really. There wasn't ever anything that didn't work, and I don't remember anyone else in the team complaining about anything - we liked it. Review collected by and hosted on G2.com.
UL
Verified User in Leisure, Travel & Tourism
Mid-Market(51-1000 emp.)
What do you like best about Webtrends Optimize?
Really slick platform, giving plenty of ways to gain meaningful insights into your customers' online behaviour. Increased our conversion with its effortless MVT tools, and the social proof element is really helpful to be able to prove to the rest of the business that you're making the right decisions. Review collected by and hosted on G2.com.
What do you dislike about Webtrends Optimize?
Not too much to dislike, really. I would probably like to see more features such as heat maps or in session recording to further visualise the customer journey. Review collected by and hosted on G2.com.
UB
Verified User in Banking
Enterprise(> 1000 emp.)
What do you like best about Webtrends Optimize?
The thing that stood out the most were how relatively simple the platform was in allowing me/the team to create and test personalised experiences and messaging for our users. The reporting was comprehensive and very useful for me and the third things was the support provided to ensure we felt comfortable at all times – if we had questions/issues they were very good at responding quickly and in detail so we never had any blockage or issues that couldn’t be resolved swiftly. Review collected by and hosted on G2.com.
What do you dislike about Webtrends Optimize?
There was nothing really that came up and like I say above anything that was unclear or any minor issues we came across were dealt with very quicky so were never really a problem. Review collected by and hosted on G2.com.
AS
Ashley S.
CRO Manager
Mid-Market(51-1000 emp.)
What do you like best about Webtrends Optimize?
All optimisation capabilities are available at no extra cost. We've made use of social proofing, as well as more advanced targeting methods for pecific customers. Review collected by and hosted on G2.com.
What do you dislike about Webtrends Optimize?
Results reports can take a while to load and don't always show the revenue impact metric. Review collected by and hosted on G2.com.
MA
Matt A.
Head of Growth
Small-Business(50 or fewer emp.)
What do you like best about Webtrends Optimize?
The flexibility of the platform is great, and everything is all-in; there aren't any hidden costs. There's so much you can do with the tool and it contains everything you need to run effective CRO programmes.
The tool is really reliable and I really appreciated the transparency around best-practice and data. It's almost like they've created it to make my life easier.
The support is second to none. If we have a suggestion or feedback, it's always actioned or looked into. If something isn't possible, they'll make it possible.
It's a great platform to work with and an excellent company. Review collected by and hosted on G2.com.
What do you dislike about Webtrends Optimize?
Nothing at the moment. I honestly can't fault the experience so far. Review collected by and hosted on G2.com.
AR
Verified User in Retail
Mid-Market(51-1000 emp.)
What do you like best about Webtrends Optimize?
The demo videos are so helpful. I watched a few videos and was able to deploy tests right after. WebTrends is so easy to use. I esp love the visual editor. Review collected by and hosted on G2.com.
What do you dislike about Webtrends Optimize?
Reports. It doesn't have reports on mobile traffic vs desktop traffic. The workaround for this is to deploy 2 tests (one for mobile and one for desktop traffic) Review collected by and hosted on G2.com.
JY
Jessica Y.
Head Of Client Services
Small-Business(50 or fewer emp.)
What do you like best about Webtrends Optimize?
Working with WebTrends gives us the ability to make informed, data-driven decisions when updating our website.
The flexibility of the platform allows us to A/B test various versions of our website on our audience at the same time, saving us time and money on updates that would otherwise have to be made by a website developer. Review collected by and hosted on G2.com.
What do you dislike about Webtrends Optimize?
I haven't had any issues working with WebTrends. Review collected by and hosted on G2.com.
MA
Marcus A.
Managing Director
Small-Business(50 or fewer emp.)
What do you like best about Webtrends Optimize?
We found Webtrends-Optimize to be very clear and simple to use with intuitive interfaces. In a relatively short timeframe, it has provided us with the objective data that we were looking for allowing us to quickly and effortlessly continuously adapt to improve our overall website performance. Review collected by and hosted on G2.com.
What do you dislike about Webtrends Optimize?
Nothing that immediately springs to mind. It all seemed to do what we wanted in a way that we understood. Review collected by and hosted on G2.com.
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