
The staff incredibly knowledgeable and helpful. I love the product as we conducted many AB and ABn tests which provided great return on investment. Review collected by and hosted on G2.com.
The visual editor speed could be improved. Review collected by and hosted on G2.com.
From day 1 of signing the contract, they have been ready and willing to help at every corner. The integrations into various platforms we used were made simple enough and now we are up and running the product does everything we need. We are running baseline test, AB test, personalisation and some social proofing on our site. The new reporting seems to be very in depth and from talking to the team, it will get better and better over the next few months Review collected by and hosted on G2.com.
Nothing really, I guess if you were looking for something... then maybe more out the box integrations but they work with us to make all the integrations anyway, so not too bothered! Review collected by and hosted on G2.com.
Very knowledgeable and easy to deal with - would highly recommend! Review collected by and hosted on G2.com.
Nothing so far. They have been very helpful and made some great suggestions. Review collected by and hosted on G2.com.
The robustness of the tool allows for a variety of tests and methodologies that I haven't seen in other tools, and the reporting allows you to slice and dice the data to a very detailed degree. In terms of software, it is a very complete tool for anyone who has A/B testing as a priority. But the most impressive thing is their customer service: If something is not working on your end, they will walk with you step-by-step to solve it and if you require a more technical answer, they will craft a very detailed response that is not template-based. They make you feel like their most important customer. Review collected by and hosted on G2.com.
Due to its robustness, the tool can feel overwhelming at times. The setup is a tag more complex than other tools. Review collected by and hosted on G2.com.
All world-class, high-performance businesses have a few things in common - outstanding leadership, a team aligned around a common vision and a robust can-do culture. Webtrends Optimize has more, though. They have a single focus on CRO. The whole company lives and breathes CRO. This means their software is second to none and if you use their experts-led managed service, they will set ambitious targets and then exceed them. Review collected by and hosted on G2.com.
There is nothing to dislike about Webtrends Optimize; they are truly a world-class business Review collected by and hosted on G2.com.
The tool makes it very easy to quickly set-up A/B split tests for headlines, buttons, etc and then sit back to allow the data to build to assess the impact of the change. I like the way the Visual Editor allows you to make the changes using the Chrome browser as opposed to having to clone and create new pages in Wordpress.
The reporting shows the visitors, conversions, and then a confidence level of the change.
Most important, support has been very responsive and happy to spend time investigating and resolving questions. Review collected by and hosted on G2.com.
Nothing as I have been able to achieve my required outcome with relative ease. A suggestion for consideration would be to add links on the dashboard so that you can quickly preview the Control and Experiment Pages. Review collected by and hosted on G2.com.
The technology is great; the team behind it is what makes it. Working with Raquel we have been able to identify significant opportunities to improve the service and enhance the service we offer to our clients. Review collected by and hosted on G2.com.
Honestly, the solution is so far ahead of the competition that any small shortcomings are minor niggles! Once the dynamic reporting functionality is in the tool it will be a complete game-changer! Review collected by and hosted on G2.com.
It's easy to use, understand and implement tests with confidence! One of my favourite parts is the ability to preview the tests across multiple devices prior to launching, it is easy to share and colloborate prior with our team which really helps streamline the process. The in depth and accurate data analysis really helps support our team to enable us to do more tests too. Review collected by and hosted on G2.com.
The interface and software are so user-friendly it is hard to suggest something to improve! Review collected by and hosted on G2.com.
The ability to test UX hypotheses throughout the website fast and efficiently in order to increase usability and consumer satisfaction.
The widgets are useful, and the tool is simple to use. It aids in QA and allows you to see active experiment variants. The level of assistance provided in getting the application up and running was outstanding.
The app includes many forms of testing that you'll need to conduct CRO trials. Because of the features included in the app, it is quite comprehensive and sturdy. Customers appreciate how nice and presentable the reports are. The dashboard is tidy, and the personnel is helpful during the onboarding process. Any concerns we had were swiftly addressed. Review collected by and hosted on G2.com.
I have had no negative experiences with Webtrends Optimize; the communication was fantastic, and the widget was simple to use. Due to the epidemic, they have done an outstanding job of keeping us informed via online meetings. Webtrends Optimize is something I would recommend to anyone. Review collected by and hosted on G2.com.
After the baseline analysis, exit intent, and A/B tests were carried out via Webtrends; we had a 33% increase in customer retention. In addition, they helped us revamp our marketing funnels which helped us focus our efforts. Review collected by and hosted on G2.com.
Hard to find fault with the tool. We used multiple tools simultaneously and received a significantly high ROI, so everything we used seems to be working well. Review collected by and hosted on G2.com.