Webtrends Optimize Reviews & Product Details - Page 5

The ability to chose the scope (total, user, session) withing the reporting section is a big differentiatior between WTO and other platforms we have used. Support is helpful. Overall a good tool. Review collected by and hosted on G2.com.

Learning curve initially can take time on intial use. Review collected by and hosted on G2.com.

Easy to use tool with the expected funtionality from an experimentation platform Review collected by and hosted on G2.com.

The UI feels a little outdated. However, I understand this is being updated Review collected by and hosted on G2.com.

The client-centric approach and holistic view of our business was above and beyond what we were expecting, or had seen from other firms when we went out to tender on the project.

Really knowledgeable team, great service and easy to implement with our tech stack.

The support, both pre and post-sale was highly commendable and the flexibility of features, contract, pricing, ease of integration, etc made this an easy decision for our board. Review collected by and hosted on G2.com.

Their offices arent the easiest to get to for public transport (but they do have parking on site) but after the initial meeting, they came to me and delivered the rollout seamlessly. Review collected by and hosted on G2.com.

Easy to use dashboard which has improvements incoming soon. Easy to understand the data especially with the support of the people at Optimize. Big shout to Kalgi and Raquel Review collected by and hosted on G2.com.

I often spot issues that the QA team have missed Review collected by and hosted on G2.com.

The platform itself is technically very good and is just as good as I’ve seen elsewhere, but the level of service and support is what takes it to beyond what you would expect. Everything we have wanted to do, even bespoke things outside a ‘normal’ experimentation or personalisation program/process, has never been a problem and they’ve helped us find solutions that really work for us. Our allocated consultant in particular, has been fantastic but everyone behind her too has been great. Review collected by and hosted on G2.com.

Nothing really that I’d call out so far. I’ve not come across a technical blocker and any requests we have brought to the table that are outside of the norm have been dealt with in a supportive manner by the team there, with positive outcomes off the back of them. Review collected by and hosted on G2.com.

Loads of features/tools exist within the platform and all are available for us to use. Ie. nothing is blocked off or upgrades/extra costs needed to access anything. Commercially it is very reasonable and we found them very flexible to talk to. Our team are really happy with the support we’ve had (questions or issues always answered really quickly, there’s always easy access to various people in the Webtrends Optimize team and advice/ideas/help/pointers have been pro-actively provided). Review collected by and hosted on G2.com.

Nothing comes to mind, never had any issues Review collected by and hosted on G2.com.

We were able to get on an use the visual editor straightaway, we managed to get a couple of tests out the door quickly and they were both winners Review collected by and hosted on G2.com.

So far it has been easy and a pleasure to use the product Review collected by and hosted on G2.com.

As a PM I’ve used Webtrends Optimize on my client accounts and have always found the platform really simple and intuitive for use by myself, by our tech teams (devs and CRO specialists), and for clients.

In my experience it’s been easy to onboard clients with the platform, and the support given by the team at Webtrends Optimize is first class - both in the setup stages and ongoing day to day. They are always on hand to answer any questions and the team there is extremely knowledgeable and friendly. The additional guidance and training provided is something I’ve not experienced with other similar platforms.

Pricing is really reasonable and flexible, which is not offered by a lot of the other tools I’ve used in the past. Myself and my clients have been particularly impressed that they offer product recommendations and social proof features as standard, as that’s definitely something I’ve not found with many other similar platforms.

In my option the tech/platform itself is as good as (actually in a lot of cases better than!) anything else I’ve used. Always happy to recommend to others. Review collected by and hosted on G2.com.

Not found one yet! Everything that I’ve had experience with myself in using the platform has been great and I’ve had excellent feedback from clients too thus far. Review collected by and hosted on G2.com.

The team and the platform are combined perfectly to guide us through tests. As a daily user of your own site you become blind to so many 'opportunities' and this is where the value of Webtrends Optimize really comes in. We are only at the start if our journey however we are seeing some excellent results already. Review collected by and hosted on G2.com.

You need to dedicate the time to understand the platform and the data. Be prepared to get stuck in and work colloboratibely, this is not a we do it for you service. Review collected by and hosted on G2.com.

Very quick to set up experiments and enables easy creation of each experiment variant. Review collected by and hosted on G2.com.

Some of the metrics can be slightly unclear. Review collected by and hosted on G2.com.