
I’ve been using Webtrends Optimise to improve my landing pages, and it’s been brilliant. The bespoke reports and easy-to-read analytics make it simple to see what’s working and what needs tweaking. A must-have for anyone focused on optimisation. I use it every day. The customer support team are super helpful with any queries. Review collected by and hosted on G2.com.
sometimes the UI isn't as intutive as I would like but once you've learned it it's okay Review collected by and hosted on G2.com.
As a developer I use the advanced editor the most - the UI is really intuitive and there is enough freedom but with some nice features in there to cover any ‘gotchas’ or allow you to sense check what you are building. The UI also looks pretty good in the visual editor too and having had a play around can see the appeal of that to the marketing guys etc.
NB the new UI update is very easy to use and looks great. The integration is smooth and they have great customer support. Review collected by and hosted on G2.com.
Nothing major but there were a couple of things I flagged up which I thought could be improved and they have already been implemented
NB the new UI update has resolved any issues Review collected by and hosted on G2.com.
As a developer of CRO test's i really appricate the effort that's gone into make the system really flexible. They have thought of lots of little edge cases and built in ways to aid development like different points to exceuce code etc
Also, there support as has been fantastic with their develops supporting on techincal issues when needed. Review collected by and hosted on G2.com.
Developer documenation isn't perfect with some bits clacking clarity. Review collected by and hosted on G2.com.
The platform is really easy to use and required little time to set up our first test on our own. The onboarding process was smooth, and I can't praise the customer service team enough. They have gone above and beyond for us; whenever we encountered issues, they swiftly addressed them. Review collected by and hosted on G2.com.
As a smaller firm, we’ve faced challenges in reaching conclusions on some tests due to limited traffic on our side. However, their customer service team has stepped in, provided guidance, and helped us move forward. Review collected by and hosted on G2.com.
Webtrends Optimize is a great platform for any company looking to improve their site based on a data driven approach. it has meant that rather than releasing blind changes to my site I can now collect data on any change I am planning to make and then take away any doubt in stakeholders eyes that we are heading in the right direction with a site optimization we may be planning.
Not only is it a great platform but the team at Webtrends are also so helpful and are always on hand to help you whether that may be in using the platform or looking for assistance in considering the conclusions and results of tests. They were also very helpful when it came to integrating with our website and we now use WebTrends far more than we could ever imagine. Review collected by and hosted on G2.com.
The UI could do with some improvment but I have seen the beta for an upgrade in this department so even that won't be a problem for much longer! Review collected by and hosted on G2.com.
The API is well-documented and intuitive, making it easy to integrate experiments into our codebase without unnecessary headaches. The JavaScript snippets are lightweight and don’t bloat the site, which is a huge plus for performance. Review collected by and hosted on G2.com.
One thing I find limiting about Webtrends Optimize is the lack of flexibility when it comes to targeting different pages with unique code snippets for each. It’s not as straightforward to implement page-specific variations without some workarounds, which can get messy and time-consuming. Review collected by and hosted on G2.com.
The support we receive from Raquel and the Devs is absolutely brilliant. They work in such an agile way to support our constant requests and often urgent deadlines. We often get last minute urgent tests that need to be run and Optimize help out in any way they can and it's much appreciated. Review collected by and hosted on G2.com.
I really like the tool and can't fault it as it's very easy to use. Review collected by and hosted on G2.com.
I recently had the chance to use this data analysis platform, and I have to say, it truly impressed me. The in-depth analysis capabilities really helped me track user behavior and engagement, offering insights that were both detailed and actionable.
One of the standout features is how intuitive the platform is. I found it incredibly easy to navigate, which made interpreting the data straightforward, even for someone not deeply versed in analytics. This user-friendly design is a huge plus, especially when you’re trying to get up to speed quickly.
I also loved the ability to create tailored reports and dashboards. It allowed me to customize the data to fit my specific business needs, which is essential for making informed decisions.
What really set this platform apart for me was the up-to-date insights it provides. It enabled me to make quick decisions based on current trends, which is crucial in today’s fast-paced environment. Plus, the seamless integration with various tools and platforms made the overall experience even better, enhancing functionality without any hassle.
Overall, I highly recommend this platform for anyone looking to improve their data analysis capabilities! Review collected by and hosted on G2.com.
While I had a positive experience with the platform, there are a few drawbacks worth noting.
First, although the interface is generally user-friendly, there were moments when I found certain features a bit clunky to navigate. It took some time to get used to where everything was, which might be a hurdle for new users.
Additionally, while the in-depth data analysis is a strong point, I felt that some of the more advanced features could benefit from clearer documentation. It took a bit of trial and error to fully understand how to leverage them effectively.
Finally, while the integration capabilities are impressive, I did encounter a few minor compatibility issues with some tools I was using. It wasn't a dealbreaker, but it did require some extra troubleshooting.
Overall, while the platform has a lot to offer, addressing these concerns could enhance the user experience even further. Review collected by and hosted on G2.com.
Webtrends optimize is a really robust and flexible tool that really covers all of your testing needs! Its really customisible to your business needs and its really easity to tailor to what you want to track and do.
Its also suitable for all levels of experience, you can use really simple visual tools to build your experiences or their more sophisticated editors which require some more dev knowledge but really allow syou to do pretty much everything.
Also i really have to say a few words about their support team which is oustanding! Anything you need, weather its an update to a goal, you have a question, you needs someone to help with a build etc they are always there to help and they are really quick to respond and action requests! By far the best support team i've ever encountered. Review collected by and hosted on G2.com.
There isn't anything i dislike but i think more work on being able to segment your results and display differnet goals in different graphs would be benefitial. Review collected by and hosted on G2.com.
The support from the team is great. We're a small team without dev resources and the added support hours factored into the decision to go with WebTrends. It's been great to be able to rely on the team to implement our designs and suggest improvements. The team are flexible and supportive, which has been fantastic. Review collected by and hosted on G2.com.
I find the reporting suit difficult to use and understand, I'd like to see an improvement in the UI here. Review collected by and hosted on G2.com.