
Ease of use
Comprehensive options for configuration
Accurate and reliable reporting Review collected by and hosted on G2.com.
There is not anything I dislike about this software. I was lucky enough to get a lifetime deal on one of the websites that run them and it is the best money I have spent Review collected by and hosted on G2.com.
The level of support they offer us has been truly appreciated, especially during the pandemic. They have proven to be very flexible in the way in which they work with us, and the expertise and tech stack is impressive. Review collected by and hosted on G2.com.
The potential for tests to bottleneck the roadmap. However, this can be resolved by scaling up operations. Review collected by and hosted on G2.com.
Two things. Most importantly - improving customer satisfaction and being able to prove that. Secondly, once you've tested a hypothesis that has improved your conversion rate, you can build that into internal business cases and help prioritise work that will actually lead to an increase in revenue. Review collected by and hosted on G2.com.
I have enjoyed every step and haven't found anything i dislike. Review collected by and hosted on G2.com.
How flexible the tool is and how statistics are presented. Also like that there is wysiwyg for simple tests and advanced editor for more complex ones. Review collected by and hosted on G2.com.
I feel like learning curve for the framework being used is a bit to steep and documentation could be better. Review collected by and hosted on G2.com.
The tool is easy to use, and the widgets are handy. Helps with QA and viewing active experiment variants. The level of support provided in getting the program established has been excellent, and their knowledge and expertise have been precious when creating a test backlog. Review collected by and hosted on G2.com.
So far, there is nothing I dislike. And I have not come across anything missing in the tool. Review collected by and hosted on G2.com.
The UI is very clean and intuitive. It's very straightforward to view the high-level performance of active tests and adjust traffic allocation. The widgets are really useful for QA and viewing active experiment variants.
Access to the underlying build framework provides tremendous flexibility for developing more complex experiments.
Reporting is clear and comprehensive, and it's a simple process to extract the raw traffic data if necessary.
Webtrends Optimize support has always been excellent. Review collected by and hosted on G2.com.
There could perhaps be more out-of-the-box integrations, but the WTO team has built custom integrations very quickly. Review collected by and hosted on G2.com.
CRO is a new field to me, so I appreciated the support and suggestions provided in helping me get my program established. They also have some tremendous analytical results that highlight problems on our website that we can now quantify. Review collected by and hosted on G2.com.
I haven't found anything which I would say I dislike. It is one of the most excellent platforms that I have experienced. Review collected by and hosted on G2.com.
Insightful, data driven information on how I could improve my business. They analysed my business, took onboard the issues that I wanted to address and then produced a plan to improve it. They are a real partner with a genuine interest in helping us succeed. Their tests have provided a significant uplift in sales, customer retention and improved the website dramatically. The test widget is easy to use and communication with Webtrends Optimize has been excellent.
The account manager we have, has gone further than we would have expected in researching our market, and we feel she is as passionate about our business as we are. I could not recommend highly enough. Review collected by and hosted on G2.com.
I have not had any downsides or dislikes to using Webtrends Optimize, the communication was excellent, and the widget was easy to use. They have managed exceptionally well with keeping us informed through online meetings due to the pandemic. I would recommend Webtrends Optimize to anyone. Review collected by and hosted on G2.com.
The ability to quickly and easily test UX hypothesis across the website to improve usability and customer satisfaction. Review collected by and hosted on G2.com.
I am yet to come across any but will be more than happy to let you know of anything I find. Review collected by and hosted on G2.com.
I haven't been able to test all of the features out yet due to the renovation our site is going through, but I'm very excited to test out more of the multivariate testing. Testing dozens of small adjustments seems easy and you can really see what your audience prefers, which is the whole point! Review collected by and hosted on G2.com.
I can't really speak to this quite yet. Still have some testing that needs to be done which is difficult with our current low traffic on this new site. Review collected by and hosted on G2.com.