Webtrends Optimize Reviews & Product Details - Page 4

Support team are responsive and helpful. Review collected by and hosted on G2.com.

Difficulty managing page flicker and experiment trigering on single page applications. Review collected by and hosted on G2.com.

The knowledge and skills of the team is what sets Webtrends apart from others - whatever the idea, test or hunch, the team will work with you to find a solution... and if there isn't one, they are SO product-focused they will often take your idea forward and build something custom to support. As a result, the opportunites feel endless - which is an amazing feeling!

The team are thorough in their approach; from inital briefing, to ongoing project management and progress calls - I'm always clear of their focus as well as updates or support needed, allowing us to easily manage business expectations.

Nothing is too much for the team, they are always on hand to help and offer their support, whether it's AB test advice, technical knowledge, reporting quieries or to just soundboard ideas - they really do form part of our extended team! Review collected by and hosted on G2.com.

I think the only downside is the platform UI could be slightly improved - however in true Webtrends Optimise style this is something they're actively working on :) Review collected by and hosted on G2.com.

WTO is very good in doing what you need to do like A/B testing, personalisations etc. It very developer friendly and once you get used to the tool it becomes very intuitive and user firiendly. I also like how you can personalise it to do whatever you need and how responsive the team are in heloing with queries and demos. Review collected by and hosted on G2.com.

I think the tool UI could be improved so its slightly more user friendly. Review collected by and hosted on G2.com.

The support the team are avaialble to give you. At any point when you're going through onboarding etc they are happy to jump on a call and walk through setup issues. Review collected by and hosted on G2.com.

Can be tricky to get going with. Some technical knowhow is very helpful. Review collected by and hosted on G2.com.

Easy to understand and set up. Data is robust and easy to analyse. Results are presented in an informative manner. Excellent support from the team! Review collected by and hosted on G2.com.

None so far! It's a great tool and so far no problems Review collected by and hosted on G2.com.

The team at WTO are always available to assist with any support needed when using their platform. Their communication is always quick which I haven't always experienced working with other testing platforms. The onboarding process is super straightforward and they even work with you to set up your custom KPI tracking! Review collected by and hosted on G2.com.

I have no specific dislikes about WTO, any issues I encounter with the platform are swiftly quered through their ticketing service and fixed! Review collected by and hosted on G2.com.

The price point is very competitive, with a full feature set equal to the competitors offering everything from social proof to server-side testing, and some of the best support on the market. Review collected by and hosted on G2.com.

Not everything on the platform is available with a simple click, with some functionality requiring support from the team, not a deal breaker though. Review collected by and hosted on G2.com.

The ability to chose the scope (total, user, session) withing the reporting section is a big differentiatior between WTO and other platforms we have used. Support is helpful. Overall a good tool. Review collected by and hosted on G2.com.

Learning curve initially can take time on intial use. Review collected by and hosted on G2.com.

Easy to use tool with the expected funtionality from an experimentation platform Review collected by and hosted on G2.com.

The UI feels a little outdated. However, I understand this is being updated Review collected by and hosted on G2.com.

The client-centric approach and holistic view of our business was above and beyond what we were expecting, or had seen from other firms when we went out to tender on the project.

Really knowledgeable team, great service and easy to implement with our tech stack.

The support, both pre and post-sale was highly commendable and the flexibility of features, contract, pricing, ease of integration, etc made this an easy decision for our board. Review collected by and hosted on G2.com.

Their offices arent the easiest to get to for public transport (but they do have parking on site) but after the initial meeting, they came to me and delivered the rollout seamlessly. Review collected by and hosted on G2.com.