
The process of implementing the software and each test is easy and user friendly. If you ever have issues the team have always been prompt in replying to my queries and helpful when doing so. Review collected by and hosted on G2.com.
The data export for test data does not line up exactly with what is seen in the dashboard. This is annoying as it makes reporting harder and slower and less in depth. Review collected by and hosted on G2.com.
The flexible support and onboarding processes - they seem to be excellent at providing the right level of support required and working with our technology partners to fill any gaps in knowledge and/or upskilling where necessary. Review collected by and hosted on G2.com.
I have not come across anything in particluar. Review collected by and hosted on G2.com.
Webtrends Optimize is brilliant for running daily A/B tests and refining the user experience. It's easy to use and makes UX optimisation straightforward. Review collected by and hosted on G2.com.
There's not much to dislike. Whenever we’ve had any issues, they’ve always been promptly investigated and resolved by support. Review collected by and hosted on G2.com.
Webtrends Optimize is an exceptionally versatile platform renowned for its robust experimentation capabilities and developer-centric functionalities. Its well-rounded design strikes a harmonious balance between user-friendly, no-code options and comprehensive coding capabilities, making it accessible for teams with varying levels of expertise. Whether you are operating a small business or overseeing intricate, enterprise-scale websites, Webtrends Optimize serves as an outstanding solution for enhancing conversion rates and optimizing overall website performance. Review collected by and hosted on G2.com.
The dashboard, while feature-rich, might feel overwhelming for smaller teams or those new to CRO tools.
It lacks a dedicated mobile app, which would make managing tests on the go more convenient Review collected by and hosted on G2.com.
Variety of Testing Options: A/B and multivariate testing to split URL tests.
Ease of uploading code
Advanced personalisation capabilities - target audiences with precision, segment audiences based on behaviors, demographics, real time data
Integrations with other tools such as GA and adobe Review collected by and hosted on G2.com.
Better reporting, doesn't always match or seem as accurate as GA. Can be quite slow to load bigger campaigns. Review collected by and hosted on G2.com.
This is a great tool for testing professionals. I am a medium advanced user and for me it was easy to get started and chat + possibility to get personal training sessions was very helpful in getting started.
Im very happy with the decision to use WTO as our testing tool Review collected by and hosted on G2.com.
The getting started guides could be more developed at the moment, on the other hand you get GREAT help with training in personal sessions. Review collected by and hosted on G2.com.
I am a Website Performance Speacialist, and have worked with many A/B testing solutions. I find find webtrends to be in top tier when it comes to efficient delivery of injected code and minimum performance degradation (All A/B testing tools will impact website performance but the goal is to keep the impact as low as possible) Review collected by and hosted on G2.com.
I would like to more a better audit trail on the WTO dashboard, currently it just shows Activation date and last updated. It would be much more helpful if there is an audit trail for date/time for all the changes performored on an experience. Review collected by and hosted on G2.com.
The team goes above and beyond to help and support their customers Review collected by and hosted on G2.com.
The interface is a little lacking, but I believe this is shortly getting improved Review collected by and hosted on G2.com.
My team have used WTO to run experimentation programmes for several brands of varying sizes. The data analysis tools are easy to use and can be ntergrated really easily. It's an ideal took for CRO teams and experimentation. The customer support is really easy to use and their customer relations team are very responsive. Review collected by and hosted on G2.com.
The UI takes some getting used to, but it's not too difficult. Review collected by and hosted on G2.com.
One of the standout aspects to Webtrends Optimize would be their responsiveness and support. They are remarkably fast at replying to support tickets, questions and inqurires. The prompt communication has been invaluable in keeping projects on track and us fully informed of everything ongoing.
Webtrends Optimize takes the time to listen to our ideas, suggestions and understands our vision to incorporate our feedback, which has significally aided our personalisation visions but also brought new features to the platform for not only us to use but all clients. With some features taking only weeks to turnaround but making huge differences to how we use the platform.
The briefing process of new tickets and expeirenes is also very straight forward, with Webtrends Optimize thoroughness and attention to detail making a significant difference in our projects, Consistently thinking of aspects we hadn't considered, offering additional thoughts and suggestions that enhance our strategies. This proactive approach not only addresses potential issues from rising further down the line but also aids our project plan timelines. Review collected by and hosted on G2.com.
I feel there are a few features missing from the platform, however Webtrends Optimize are very quick to listen and take onboard feedback. There is also a straight forward process to submit such requests. Review collected by and hosted on G2.com.