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294 Velocify Lead Manager Reviews
Overall Review Sentiment for Velocify Lead Manager
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I have been a Velocify user since it's days as Leads 360. As far as CRMs go, proper implementation is key. There have been several compliance bugs that have been fixed over time (canned spam, TCPA, DNC etc) but overall I am happy with the versatility of the product. Review collected by and hosted on G2.com.
It is extremely key to have the right account manager/team from the velocify staff on your team. Have encountered situations where rather than telling you that an implementation or change will have a negative effect they have waited too long. Impact made and time needed to untangle the mess. Timing on projects/workflow can take longer than what I would consider to be normal for a client. Review collected by and hosted on G2.com.
This is both a positive and a negative - the system is very pulled back and has limited functionality. It is very straightforward as a lead management tool with little bells and whistle to make it overwhelming to users across marketing, sales and IT. Review collected by and hosted on G2.com.
Again, the system has minimal functionality, so beyond acting as a database to store lead contact information, it doesn't help to move leads through your sales funnel. Compared to the mother of lead management/CRM tools, Salesforce, this is an extremely limited tool that will require use of other systems layered on top of it to make it useful. If you do go the integration route, it is an absolute headache - the support team seems to be learning as they go which makes for a very disappointing, painful experience. We specifically wanted to integrate Marketo and have since thrown in the towel. Review collected by and hosted on G2.com.
The immediate benefit was massive time savings through 1: using the ability to click on a phone number rather than dialing it, 2: being able to record activities more quickly, and 3: setting up recorded voicemails. I could now click a button and move on to the next call instead of leaving the same voicemail multiple times throughout the day. It has also taken away the "guess-work" of who I should call next. Review collected by and hosted on G2.com.
Sometimes it loads a little slowly within my CRM, but that may actually be attributed to other factors like connectivity or the integration. Review collected by and hosted on G2.com.
I like of the capabilities that are used to make the experience with encompass a streamlined process Review collected by and hosted on G2.com.
nothing the product is great and I have found no error Review collected by and hosted on G2.com.
I enjoy how easy it is to use. I am not very technical but I found it didn't take long for me to start working with Velocify Review collected by and hosted on G2.com.
I think the colors on the page could be a bit sharper, pop more. My personal opinion is my eyes don't focus on key parts and I have to sometimes look for it Review collected by and hosted on G2.com.
Velocify manages my leads and my day in a streamlined, professional, and user-friendly manner. Now that I have it I could not live without it. I have used similar programs such as Prospector+ and Velocify takes the cake! Everything about it gets down to business. I have increased my closing ratio by 5% in the last month of using velocify! The call queues are amazing, the ease of dialing out right from the program is stellar, and the automated emails get more responses than my personal ones do. I love this program! Review collected by and hosted on G2.com.
It could aethetically look a little more up to date, . Review collected by and hosted on G2.com.
the color scheme. Very easy on the eyes and simplistic, allowing for easy viewing of all tabs and menus. Unlike other systems, its easy to be distracted by too many color schemes and buttons. Velocify keeps it simplistic and unique. Review collected by and hosted on G2.com.
nothing. I have not been able to 'break' the system. At times it may run slow due to internet connection, but overall my experience is excellent! Review collected by and hosted on G2.com.
