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I was looking for the right review service and TrueReview came in clutch with easy setup and integration. Also, they have great customer service. I had a few basic questions and they were all answered promptly. Everything looks great and goes well with our branding and online presence, which is hard to find. I will be using their service frequently and I highly recommend! Review collected by and hosted on G2.com.
Nothing. I spent time looking for the right review service and fount one with TrueReview. They check all the boxes. Review collected by and hosted on G2.com.
70 out of 71 Total Reviews for TrueReview
Overall Review Sentiment for TrueReview
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I love the fact that I can send those that have worked with my various review links all in one place. It's very helpful and allows for those that have worked with me to share their experiece working with me across all of my review platforms. Its also easily customizable, user-friendly and the platform has many features that allow me to manage my various platforms. Review collected by and hosted on G2.com.
It would be great if there was a way to grab a completed review from one of my review links and have the system automatically share it across all of my review platforms. Review collected by and hosted on G2.com.
This service is easy to use and I have received more reviews then before using this service Review collected by and hosted on G2.com.
A lot of people didn't open the text messages. They were possibly filtered out as Spam. The emails seemed to have better customer reach. Review collected by and hosted on G2.com.
The user friendliness is amazing. The customer support is the best I've experienced as a Marketing Manager. The ease of implementing this into our website and email marketing campaigns is above every other company I've tried. The number of features are limitless it seems like and the ease of integrating overall is very simple. I would highly recommend True Review to anyone who is looking for a one stop shop to get more Google Reviews for your business. Review collected by and hosted on G2.com.
There is absolutely nothing that I dislike about True Review. Review collected by and hosted on G2.com.
Made business cards with QR codes for review, but sometimes people just forget. The ability to send out a text reminder really help seal the review process. Review collected by and hosted on G2.com.
Mine only problem has been getting our techs to ask for a review, so unit the Ask for review text has worked out great. Review collected by and hosted on G2.com.
We love using TrueReview because it's so easy to set up and customize your compaigns. Then you can track the requests and follow up with the clients? So easy! Review collected by and hosted on G2.com.
It's taking us a while to send 30+ reviews to see all of the insights. I'm curious even with the few we've sent what the response rate is or where we're losing the customer. I'd like to see what it's like when we can view those reports. Review collected by and hosted on G2.com.
Getting started, and it has been an easy and straightforward process. Looking forward to collecting many positive reviews using TrueReview! Easy to set up, polished interface, branded to my business. Review collected by and hosted on G2.com.
Certain features can only be accessed by messaging support. Review collected by and hosted on G2.com.
When getting started with TrueReview, I was a little confused navigating the interface. I also had trouble uploading contacts. However, the support team came in and saved the day. They formatted my csv correctly, and I was able to start sending review requests right away. We use TrueReview to send review requests consistently now, and has made it easy to assist the businesses we work with in implementing review requests into their workflow. Review collected by and hosted on G2.com.
The plan we have, we can only use 1 business under the same business account, which makes it difficult to balance review requests between two locations. I don't know that this platform would work well for businesses with a large number of locations. Review collected by and hosted on G2.com.
I am so glad that I found a way to get text message reviews to my customers. TrueReview has been easy to set up and execute within our salon and customers find it easy to use. The customer service has been phenomenal and that alone is worth trying in my opinion. Review collected by and hosted on G2.com.
They are growing so I know changes will be ahead, but I wish there was a daily feedback summary of any feedback, reviews on google/yelp etc that I could share with my team. Additionally, I wish there was more of a positive feedback look for clients to submit directly to us not just through the review channels. Review collected by and hosted on G2.com.
I really like how easy it is to send reviews through TrueReview. The process is straightforward and saves time. The UX is excellent, providing a pleasant and user-friendly interface for both me and my customers. Review collected by and hosted on G2.com.
Honestly, nothing. Everything is great so far! Review collected by and hosted on G2.com.
I love how the CEO & Co-Founder reached out via sms to answer any questions after visiting the site. I was also able to book a zoom meeting with him the next day where he went through how True Review could work for my agency. It didn't feel like a sales call whatsoever, especially since the service essentially sells itself. I also appreciated the follow up and quick reply. I look forward to making True Review the service that I use to manage my clients brand reputation along with my own. Thanks again, Mikael! Review collected by and hosted on G2.com.
N/A There isn't anything that I dislike about TrueReview. Review collected by and hosted on G2.com.
