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ThousandEyes Reviews & Product Details

Verified User in Education Management
AE
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ThousandEyes?

ThousandEyes provided my company with a solution that could report on external health as well as first mile and last mile performance. Review collected by and hosted on G2.com.

What do you dislike about ThousandEyes?

Cost but it's worth it, the startup can be a bit difficult. Review collected by and hosted on G2.com.

What problems is ThousandEyes solving and how is that benefiting you?

We reduced the impact of performance related outages. Review collected by and hosted on G2.com.

ThousandEyes Overview

What is ThousandEyes?

Cisco ThousandEyes empowers organizations to assure every digital experience across every network, everywhere, every time. With built-in AI and powerful ecosystem integrations, ThousandEyes enables IT teams to proactively detect, diagnose, and resolve issues before they impact end-user experiences. ThousandEyes is deeply integrated across Cisco's entire technology portfolio and beyond, enabling customers to deploy at scale while delivering assurance across Cisco's industry-leading Networking, Security, Collaboration, and Observability solutions.

ThousandEyes Details
Languages Supported
English
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Product Description

Contact ThousandEyes now to see why it is central to the global operations of the world's largest and fastest growing brands, including 355 of the Global 2000, 180 of the Fortune 500 and 10 of the 10 top US banks and so many more companies all make ThousandEyes a mission-critical part of their modern ops stack.


Seller Details
Seller
Cisco
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
733,873 Twitter followers
LinkedIn® Page
www.linkedin.com
97,323 employees on LinkedIn®
Ownership
NASDAQ:CSCO
Phone
847-678-6600
Total Revenue (USD mm)
$49,301
Description

Cisco delivers intent-based networking across the branch, WAN, and cloud. We provide end-to-end security, automation, and analytics with award-winning services and support.


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Recent ThousandEyes Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"Thousand Eyes review"
Cloud Visibility that gives brief insight
Pankaj B.
PB
Pankaj B.Enterprise (> 1000 emp.)
4.0 out of 5
"A great helping hand"
It's efficiency and flexibility to analyzes the performance of local and wide area networks.
Deepak B.
DB
Deepak B.Mid-Market (51-1000 emp.)
5.0 out of 5
"One of the optimus ways to store my company data secure"
The fast customer service on our data storage makes me chose thousand eyes.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
1 person requested security information

ThousandEyes Media

ThousandEyes Demo - Event detection
Event Detection diagnosing event as server or network issue
ThousandEyes Demo - Path Visualization
Path visibility pinpointing where outage is occurring.
ThousandEyes Demo - Application outage
Internet Insights capturing depth and breath of Microsoft application outage.
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Video Reviews

76 out of 77 Total Reviews for ThousandEyes

4.5 out of 5
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76 out of 77 Total Reviews for ThousandEyes
4.5 out of 5
76 out of 77 Total Reviews for ThousandEyes
4.5 out of 5

ThousandEyes Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ThousandEyesQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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VY
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ThousandEyes?

ThousandEyes is not merely a network monitoring tool; it's a visionary solution that provides unprecedented visibility into the intricacies of the Internet. By enabling users to track the journey of their digital services from end to end, it transcends traditional monitoring boundaries, offering insights into the complex web of networks that constitute the Internet. Review collected by and hosted on G2.com.

What do you dislike about ThousandEyes?

There is nothing as of now. I will share for sure if something comes up. Review collected by and hosted on G2.com.

What problems is ThousandEyes solving and how is that benefiting you?

Beyond traditional monitoring, ThousandEyes takes a holistic approach to digital experience management. It empowers businesses to not only identify network issues but to understand their impact on the end-user experience. This user-centric perspective is a crucial differentiator in an era where customer satisfaction is synonymous with digital experience. Review collected by and hosted on G2.com.

Kevin A.
KA
Head of Customer Success
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about ThousandEyes?

The data and insight you see when monitoring your network and application availability using Thousand Eyes is truly unbelievable. As its agents are embedded into the network just like a client, the view is from the client's perspective. Review collected by and hosted on G2.com.

What do you dislike about ThousandEyes?

The price is a little higher compared to other tools, and working out how many units you need to perform the tests you want can be a little confusing if you haven't dabbled with the product beforehand. Review collected by and hosted on G2.com.

What problems is ThousandEyes solving and how is that benefiting you?

Without using Thousand Eyes, you will always resort to the outside-in view to try and work out how a service is behaving or how a client experience is going. With Thousand Eyes, you get the opposite view of inside out, which immediately lets you know how the network is performing, whether cloud services are accessible and whether the overall digital experience for a user is what they should be getting. Review collected by and hosted on G2.com.

Harsh S.
HS
Cyber Security Specialist
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ThousandEyes?

ThousandEyes has been very useful to identify network issues. It gives a complete overview concerning the path that the traffic takes through the service provider infrastructure. Review collected by and hosted on G2.com.

What do you dislike about ThousandEyes?

UI seems dated and is not user friendly. Everything seems congested at times and its easy to get lost in between pages without any training. Review collected by and hosted on G2.com.

What problems is ThousandEyes solving and how is that benefiting you?

ThousandEyes gives you visibility into the cloud and across the Internet. Path visualization and BGP visibility pinpoint where problems occur, whether at the endpoint, local network, WAN, ISP, public cloud, data center or in Internet routing. Review collected by and hosted on G2.com.

Anil R.
AR
Senior Network Engineer
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about ThousandEyes?

Great network monitoring tool with each node monitor with somthly manner.overview dashboard look is cool. Review collected by and hosted on G2.com.

What do you dislike about ThousandEyes?

It's a bit pricey compared to other solutions.

Licensinv model needs to be updates to provide more flexibility. Review collected by and hosted on G2.com.

What problems is ThousandEyes solving and how is that benefiting you?

Regarding different seevers response time, DNS resolution time, http errors and transport realy (icmp) . Review collected by and hosted on G2.com.

Pankaj B.
PB
Lead Staff Engineer - IT (Product Manager)
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ThousandEyes?

It's efficiency and flexibility to analyzes the performance of local and wide area networks. Review collected by and hosted on G2.com.

What do you dislike about ThousandEyes?

No cons that I can add here for the time being. Review collected by and hosted on G2.com.

What problems is ThousandEyes solving and how is that benefiting you?

The tool helps admin in monitoring and analyzing the strength of their local networks. It can even help you gather information about WAN networks. Review collected by and hosted on G2.com.

Deepak B.
DB
Seller Support
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ThousandEyes?

The fast customer service on our data storage makes me chose thousand eyes. Review collected by and hosted on G2.com.

What do you dislike about ThousandEyes?

Less capability to handle data storage as compared to Amazon AWS. Review collected by and hosted on G2.com.

What problems is ThousandEyes solving and how is that benefiting you?

My organization is a small one and the pricing structure of thousand eyes is one I like the most. Review collected by and hosted on G2.com.

BK
software engineer
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Patrick J.
PJ
Consultant
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about ThousandEyes?

- Recording tool is simple and convenient to use

- You can schedule when your tests should be run (ex: every hour)

- You can use different agents to simulate the location of your Transaction tests

- Alerts can be sent using both email & slack

- Chat with support is helpful Review collected by and hosted on G2.com.

What do you dislike about ThousandEyes?

- Limit to only three screenshots for Transaction test types

- Limit to 180 seconds for Transaction test types

- Headless running of Transaction test types (as opposed to using the Recorder locally, you can see the browser and what's happening during execution) Review collected by and hosted on G2.com.

What problems is ThousandEyes solving and how is that benefiting you?

It alerts us when there is an error encountered on the Production site.

The alerts help us so that the mistakes can be fixed as quickly as possible.

Also, since it tracks for days, we can see when the problem started. Review collected by and hosted on G2.com.

Verified User in Computer Networking
UC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ThousandEyes?

Cloud Visibility that gives brief insight Review collected by and hosted on G2.com.

What do you dislike about ThousandEyes?

Configuring tests which has too many options Review collected by and hosted on G2.com.

What problems is ThousandEyes solving and how is that benefiting you?

Lack of visibility to cloud path Review collected by and hosted on G2.com.

Verified User in Retail
CR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ThousandEyes?

NAS Features and ease of integration with cloud services Review collected by and hosted on G2.com.

What do you dislike about ThousandEyes?

There is a learning curve required to understand full potential of the product. Review collected by and hosted on G2.com.

What problems is ThousandEyes solving and how is that benefiting you?

Networking service reliability. There was high queue for monitoring. In the end we went along using Datadog. Review collected by and hosted on G2.com.